Smile: Loyalty Rewards Program

Smile: Loyalty Rewards Program

Avis (6 640)

Note globale
4,8
Nombre d’avis par note
  • 88 % des avis sont des avis à 5 étoiles
  • 8 % des avis sont des avis à 4 étoiles
  • 2 % des avis sont des avis à 3 étoiles
  • 1 % des avis sont des avis à 2 étoiles
  • 1 % des avis sont des avis à 1 étoiles
11 décembre 2024

I really appreciate Joana's help!! I am excited to start this program on my store and feel relieved that support was able to help me so quickly!!!

Affirm The Word Literary
États-Unis
21 jours d’utilisation de l’application
Smile.io a répondu 13 décembre 2024

Thank you for taking the time to leave us a 5-star review! 🤩

Modifié le 8 janvier 2025

Fast and efficient service - what I needed when I was in a pinch regarding dealing with repeat orders and how they should be handled in order for customer to receive their points. The otter fist pump clinched it

Bond St Wines
États-Unis
6 mois d’utilisation de l’application
Smile.io a répondu 30 novembre 2024

Thanks so much for taking the time to rate us 5 stars! 🤩

28 octobre 2024

I really appreciate the support that addresses customer issues right away. I highly recommend this website for anyone who needs points and referrals.

Flying Tomato
États-Unis
Plus de 2 ans d’utilisation de l’application
Smile.io a répondu 30 octobre 2024

Thank you so much for taking the time to leave this review!

We really appreciate it 💖

Don't hesitate to reach out if you have any questions,

Smile Team ✨

21 janvier 2025

Unacceptable Customer Service and Unfair Subscription Policy

I am extremely disappointed with the customer service provided by this company. They offer only chat and email support, both of which take hours to receive a response—completely unacceptable for a paid service.

What’s even more frustrating is their unfair subscription policy. I paid $50 for a monthly subscription, and after realizing ...

Shabella
États-Unis
8 jours d’utilisation de l’application
Smile.io a répondu 23 janvier 2025

Thank you for your feedback here. Someone has reached out to you and we'd love to work together to make sure your experience is as positive as it can be!

14 novembre 2024

Jade in the customer support team was super helpful with a query my customer had, and explained clearly what the resolve was. Thanks v much!

Redchurch Brewery
Royaume-Uni
Environ 4 ans d’utilisation de l’application
Smile.io a répondu 16 novembre 2024

Thank you for taking the time to leave this review! We're so glad to hear that you had a great experience with Jade 🤩

- Smile Team ✨

28 janvier 2025

I just installed the app within the past few days, but so far, so good. 5 stars for customer service - they respond quickly and answer questions thoroughly.

DogStoreOnline LLC
États-Unis
6 jours d’utilisation de l’application
Smile.io a répondu 30 janvier 2025

Thank you so much for taking the time to leave this review! We really appreciate it 💖

Don't hesitate to reach out if you have any questions.

Smile Team ✨

22 novembre 2024

Great solution for loyalty program. Easy to set up and easy to use. Joana was quick to solve my issue at hand. Thank you!

Feel Beautiful
Singapour
6 mois d’utilisation de l’application
Smile.io a répondu 23 novembre 2024

Thank you for the 5 star review!

Smile Team ✨

15 janvier 2025

Excellent customer service. Shelby is always very helpful.

lovingthyselfrocks
États-Unis
2 mois d’utilisation de l’application
Smile.io a répondu 18 janvier 2025

Thanks so much for taking the time to rate us 5 stars! 🤩

12 novembre 2024

We’re extremely satisfied with this rewards app. It’s user-friendly, and the support team is responsive and incredibly helpful. The entire experience has been seamless.

G.M. COLLIN® Skincare | Official Site
États-Unis
Presque 2 ans d’utilisation de l’application
Smile.io a répondu 14 novembre 2024

Thank you so much for the 5-star rating 💖

If you need any help, please do not hesitate to reach out.

Smile Team ✨

21 novembre 2024

Thank you so much for all your help!

Nolaskinsentials
États-Unis
Environ 7 ans d’utilisation de l’application
Smile.io a répondu 23 novembre 2024

Thanks for taking the time to rate us 5 stars! We really appreciate it 🙂