Smile: Loyalty & Rewards

Smile: Loyalty & Rewards

Avis (6 523)

Note globale
4,8
Nombre d’avis par note
  • 88 % des avis sont des avis à 5 étoiles
  • 8 % des avis sont des avis à 4 étoiles
  • 2 % des avis sont des avis à 3 étoiles
  • 1 % des avis sont des avis à 2 étoiles
  • 1 % des avis sont des avis à 1 étoiles
27 avril 2023

We've loved using Smile for our Rewards Program platform, it's easy to use not just for customers but for us as well on the back end. The customer service is quick, friendly, and helpful while getting the information across in an easy-to-understand fashion. Jade was extremely helpful in helping me make sure Smile was integrated properly into our other sales channels.

JessaKae
États-Unis
Plus de 3 ans d’utilisation de l’application
Smile.io a répondu 27 avril 2023

Thank you for taking the time to leave a review, I am glad I could assist today ❤️ - Jade & The Smile Team <3

Modifié le 7 mars 2020

Been using the app for over a year now and absolutely love it! works great to give out codes for birthdays and points earned seem important to return customers!

Monstro Designs
États-Unis
Plus de 3 ans d’utilisation de l’application
16 novembre 2016

really easy to install and customize

Crosslinks
États-Unis
Plus de 3 ans d’utilisation de l’application
11 avril 2016

awesome if your just starting out your business and wanna provide customers with points. works amazing!

Misstutii
États-Unis
Plus de 3 ans d’utilisation de l’application
30 avril 2019

We installed this to help drive loyalty to our site and teas. So far we have seen a lot of interest to our site www.theliteraryteacompany.co.uk, and are definitely seeing increased sales. Hope it continues. Easy to set up and customise.

The Literary Tea Company
Royaume-Uni
Plus de 3 ans d’utilisation de l’application
Smile.io a répondu 30 avril 2019

Thank you very much for the five-star review! :)

Modifié le 22 août 2022

Thanks to Joshua for quick and helpful customer service! Had an issue with Referral Codes and he cleared it up for us with a personalized video. Great app 10/10!

Bijou Candles
États-Unis
Plus de 3 ans d’utilisation de l’application
Smile.io a répondu 17 juin 2019

Thank you so much for leaving us TWO 5-star reviews, we really appreciate the update! 🤩 We are so glad to have provided you consistent customer service over all these years! 💪 We look forward to being here when you need us for many years to come! 🚀

Cheers,
Joshua - Smile Team 🧙‍♂️

Modifié le 17 novembre 2023

We're going on several years of Smile.io use and we've loved the platform. It integrates nicely with our tech stack and has a really clean interface. We've had very few issues but when anything pops up the customer service is so quick to help and resolve. We love it, and our customers love the loyalty program - definitely recommend!

Bros with Hoes Plant Co
États-Unis
Plus de 3 ans d’utilisation de l’application
Smile.io a répondu 18 janvier 2021

Thank you for taking the time to leave a review and rate us five stars! We really appreciate it. We also appreciate the super interesting feedback, and will share it with our team! 😄

Modifié le 23 novembre 2021

I use this app to help me gain loyal customers. I love it and the team is so helpful. I really like how it is easy to use and I was able to understand the features.

B. Beauty x Skin
États-Unis
Plus de 3 ans d’utilisation de l’application
Smile.io a répondu 23 novembre 2021

Excellent! We're stoked to hear you've been loving Smile and have found it easy to use and understand. Thanks for the 5-star review 🌟

Modifié le 6 octobre 2023

Update, Thank you to Smile for being flexible and working with small business.

*Like many other small businesses here, we're looking for an alternative after the huge price hike. We're not using any of the features of the highest tier plan except the points.*

The Haunted Game Cafe
États-Unis
Plus de 3 ans d’utilisation de l’application
Smile.io a répondu 5 octobre 2023

Thank you for taking the time to leave us your feedback. It is helpful for us to learn how we can improve for small businesses. I've reached out via email to see if we can help resolve this situation for you.

Modifié le 19 octobre 2021

Literally the best customer support f any company...EVER! This company goes above and beyond to help with issues - even if the issues are caused by your developer! I would give 10 stars if i could!

Lightcharms
États-Unis
Plus de 3 ans d’utilisation de l’application