Smile: Loyalty & Rewards

Smile: Loyalty & Rewards

Avis (6 537)

Note globale
4,8
Nombre d’avis par note
  • 88 % des avis sont des avis à 5 étoiles
  • 8 % des avis sont des avis à 4 étoiles
  • 2 % des avis sont des avis à 3 étoiles
  • 1 % des avis sont des avis à 2 étoiles
  • 1 % des avis sont des avis à 1 étoiles
23 juillet 2024

I couldn't figure out why my customers haven't been able to redeem their points with Smile and she was able to explain it to me.

Accessory Fix LLC
États-Unis
Presque 4 ans d’utilisation de l’application
Smile.io a répondu 25 juillet 2024

Thank you for your review! We are so glad that you had your questions answers clearly :)

6 septembre 2024

Great rewards app and 5 star support too.

Zap! Creatives
Royaume-Uni
Presque 6 ans d’utilisation de l’application
Smile.io a répondu 7 septembre 2024

Thanks so much for taking the time to rate us 5 stars! 🤩

- Smile Team ✨

19 septembre 2024

Very happy with the support! They go above and beyond and are very responsive.

Capitalkidz
États-Unis
Plus de 5 ans d’utilisation de l’application
Smile.io a répondu 22 septembre 2024

Thank you so much for taking the time to leave this review!

We really appreciate it 💖

Don't hesitate to reach out if you have any questions,

Smile Team ✨

18 novembre 2024

Great app and quick support.
I think it is missing analytics about the emails being sent to customers.

SabersPro
États-Unis
Environ un mois d’utilisation de l’application
Smile.io a répondu 21 novembre 2024

Thank you for your review. A member of our team has reached out to address the points you mentioned here - we look forward to chatting with you!

10 juillet 2024

I thought I had lost my customer's data with all their points but Cole was able to help me recover them quickly! I'm glad I chose Smile over other rewards apps. It's easy to manage and simple to use from the customer's perspective as well.

Cheerly Decor
États-Unis
Plus de 2 ans d’utilisation de l’application
Smile.io a répondu 12 juillet 2024

Thank you for your lovely review! We are happy to hear you find the app easy to use from both business and customer perspective.

22 octobre 2024

Great App, great service. We highly recommend it, for your store and for your customers.

PERGAMINO | COLOMBIA
Colombie
28 jours d’utilisation de l’application
Smile.io a répondu 1 novembre 2024

Thank you so much for taking the time to leave this review! We really appreciate it 💖

3 septembre 2024

Excellent support and fast response time

VMI Sports
États-Unis
Environ 2 ans d’utilisation de l’application
Smile.io a répondu 5 septembre 2024

Thanks so much for taking the time to leave a review! We genuinely do appreciate it 🙏

Yours in Loyalty,

✨ The Smile Support team ✨

Modifié le 10 octobre 2024

resolved the query quickly and with clear instructions . the team are super helpful!

Heist Studios
Royaume-Uni
4 mois d’utilisation de l’application
Smile.io a répondu 27 septembre 2024

Thank you so much for leaving us a review! It means the world to us 😊

Lynn - Smile Team✨

Modifié le 4 septembre 2024

5 stars for customer service. I haven't had a chance to experience the app in a live store yet but had a billing issue that was resolved quickly and easily after reaching out to customer support. Can't speak to how the app functions quite yet, although installation and customization has been easy so far.

Bowling World
États-Unis
28 jours d’utilisation de l’application
Smile.io a répondu 10 août 2024

Thanks for taking the time to leave us a review! 💛

11 septembre 2024

It does not appear to be working for me as yet. I was concerned that it was not working on my shopify, but it is. Thank you Andrea for your help tonight.

River Jewels LLC
États-Unis
5 mois d’utilisation de l’application
Smile.io a répondu 15 septembre 2024

Thank you for your review and feedback here. Someone will reach out to discuss this further with you :)