Smile: Loyalty Rewards Program

Smile: Loyalty Rewards Program

Avis (6 622)

Note globale
4,8
Nombre d’avis par note
  • 88 % des avis sont des avis à 5 étoiles
  • 8 % des avis sont des avis à 4 étoiles
  • 2 % des avis sont des avis à 3 étoiles
  • 1 % des avis sont des avis à 2 étoiles
  • 1 % des avis sont des avis à 1 étoiles
19 novembre 2024

The app is pretty good, but twice a year I look at other review apps to see if i can reduce my monthly costs. Its nearly the same as Klaviyo email system but does not have the same functionality. We have had the app for ages and there doesnt seem to be any more obvious innovation. But hey the devil ya know..... The support team is awesome, responsive, i guess thats what i am paying for?

BodyFX
Nouvelle-Zélande
7 jours d’utilisation de l’application
Smile.io a répondu 21 novembre 2024

Thank you for your review! Someone has reached out to learn more about how we can give you the most value while you're using Smile :)

13 décembre 2024

Great app and customer service whenever I need it.

Wendy Meadows
États-Unis
7 mois d’utilisation de l’application
Smile.io a répondu 15 décembre 2024

Thank you so much for taking the time to leave this review! We really appreciate it 💖

Smile Team ✨

8 décembre 2024

Excellent service!

Mr. Tools
États-Unis
Environ 4 ans d’utilisation de l’application
Smile.io a répondu 10 décembre 2024

Thank you so much for taking the time to leave this review! We really appreciate it 💖

Smile Team ✨

25 novembre 2024

Service is top notch all the time!

White Lion Athletics
Canada
Environ 2 ans d’utilisation de l’application
Smile.io a répondu 26 novembre 2024

Thank you so much for taking the time to leave this review! We really appreciate it 💖

Don't hesitate to reach out if you have any questions.

Smile Team ✨

29 octobre 2024

There are some things when setting up the program that may not be as straight forward as they seem. I am thankful for the step by step help on the backend.

Destined Wear - Destined 2 Connect
États-Unis
3 jours d’utilisation de l’application
Smile.io a répondu 31 octobre 2024

Thank you so much for taking the time to leave this review 💖 It was a pleasure assisting you!

Lisa - Smile Team✨

17 octobre 2024

Our store no longer needed this functionality, but the customer service was prompt and helpful

Belly Bandit
États-Unis
Presque 4 ans d’utilisation de l’application
26 septembre 2024

Joana did great she give us a lot of input to optimise our smile program:)

Lifters Wear
Allemagne
Plus de 3 ans d’utilisation de l’application
Smile.io a répondu 27 septembre 2024

Thanks so much for taking the time to leave this review! We really appreciate the kind words and are so happy to hear Joana was able to help you optimize your program 💪

Lynn - Smile Team ✨

3 septembre 2024

Good platform easy to use for us and customers
Customer service are very helpful especially Joana!

oneselfwellbeing
Royaume-Uni
Plus de 2 ans d’utilisation de l’application
Smile.io a répondu 4 septembre 2024

Thank you so much for taking the time to leave this review! We really appreciate it 💖

Modifié le 3 septembre 2024

Lynn was very helpful! I had accidentally deleted my discount codes - she was able to provide me a CSV that I can use to recreate them.

ecoslay
États-Unis
Plus de 4 ans d’utilisation de l’application
Smile.io a répondu 28 août 2024

Thank you so much for taking the time to leave a review! We really appreciate it 💖

Lynn ✨

2 octobre 2024

I have had all my questions answered in a timely manner. And when I was not able to answer back quickly, once I responded, another team member took over and knew what to do!

Simply Kreative Designs
États-Unis
16 jours d’utilisation de l’application
Smile.io a répondu 4 octobre 2024

Thank you for leaving us a review, we appreciate it! 💖

Smile Team ✨