Smile: Loyalty & Rewards

Smile: Loyalty & Rewards

Avis (6 524)

Note globale
4,8
Nombre d’avis par note
  • 88 % des avis sont des avis à 5 étoiles
  • 8 % des avis sont des avis à 4 étoiles
  • 2 % des avis sont des avis à 3 étoiles
  • 1 % des avis sont des avis à 2 étoiles
  • 1 % des avis sont des avis à 1 étoiles
1 octobre 2020

Full disclosure, I am a technology nightmare. What should be intuitive sends me over the edge. That being said, today Jobie and Brady (for the save) got me set-up and ready to go, despite my protestations that THEIR app didn't make sense - ha! Of course, it does, and Brady got me through it at the end feeling confident and ready to go...THANK YOU!

BRETT LAUREN
États-Unis
Presque 2 ans d’utilisation de l’application
Smile.io a répondu 5 octobre 2020

Thank you so much for this lovely review! Brady and Jobie are quite awesome, we agree! :)

26 février 2019

Great app, easy to set up and integrate with our other review and mail apps. Support was so extremely quick and helpful. Highly recommend.

Rojank
Australie
Presque 2 ans d’utilisation de l’application
Smile.io a répondu 26 mars 2019

Our Support Team is pretty awesome! :) Thank you for the five-star review!

24 août 2022

We really love the Smile.io. The support is awesome! The UI of the Backend is clean and clear -> easy to set it up!

Licargo - Autopflege Shop
Allemagne
Presque 2 ans d’utilisation de l’application
Smile.io a répondu 24 août 2022

It was great chatting with you today! Thanks so much for taking the time to leave a review! We really appreciate it and are so happy to hear that you are loving Smile 💛 Nicole & the Smile Team

Modifié le 19 août 2021

Trying the free plan to earn and redeem rewards. Works well. Good customer service. Not yet tried the paid plan.

Käse
Inde
Presque 2 ans d’utilisation de l’application
Smile.io a répondu 19 août 2021

Thank you so much for your review and your feedback! This is truly valuable to us 🙏

15 juin 2023

I have a problem with transferring plan from Global to Local stores, the service is so smooth and I just need to follow the instruction, she so patient eventhough it's a long and confusing process. Thank you to Hannah the one who assist me :)

Batik Boutique
États-Unis
Presque 2 ans d’utilisation de l’application
Smile.io a répondu 15 juin 2023

Thank you so much for your review Amy, glad to hear the service was smooth! It was a pleasure assisting you - Hannah & The Smile Team :)

19 janvier 2023

One of our customers had trouble logging in and I reached out to Nicole. She was extremely friendly and helpful.

Aunt Jeni's Home Made
États-Unis
Presque 2 ans d’utilisation de l’application
Smile.io a répondu 19 janvier 2023

It was so great chatting with you today. I'm glad that we were able to help you! Thanks so much for taking the time to leave a review. It means a lot!
💛 Nicole

8 mars 2019

Excellent app for customer retention and very simple to install and customize. Took me about 10 minutes!

Soy Republic
États-Unis
Presque 2 ans d’utilisation de l’application
Smile.io a répondu 26 mars 2019

We try to make our app as simple and user-friendly as possible. :) Thank you for the five-stars!

10 juin 2022

Joshua really did an awesome job! all he does is a video clip and demonstrated where I can get the redeem coupons setup for both POS and online. Straight to the point - Clear, Concise and Effective. Would love all other CS to adopt. Within 5 mins i got my problem solved! Superb Joshua!!!

Pro Cycle Bikes
Singapour
Presque 2 ans d’utilisation de l’application
Smile.io a répondu 10 juin 2022

Thank you so much for your glowing feedback! We really do try to provide the best CS experience we can for our merchants and I am glad I was able to help quickly! 😄 Keep those wheels turning out in Singapore! 🚴 🏁

Cheers,
Joshua - Smile Team 🧙‍♂️

18 mars 2022

Awesome customer service, brilliant company to deal with and ready to use! Would highly recommend to anybody… Joshua is fantastic...

Harrogate Organics Company
Royaume-Uni
Presque 2 ans d’utilisation de l’application
Smile.io a répondu 18 mars 2022

Thank you so much for your kind and lovely review ❤️ We're glad that you're having a good time with our app and I'll make sure to relay your message to Joshua!

15 décembre 2022

Love the app! It functions fantastically and the support is quick and knowledgeable. I would definitely recommend to others and use on all of my storefronts.

Twinkling Star Boutique
États-Unis
Presque 2 ans d’utilisation de l’application
Smile.io a répondu 15 décembre 2022

Thank you so much for leaving a review! It was wonderful assisting you today :)- Jade <3