Smile: Loyalty Rewards Program

Smile: Loyalty Rewards Program

Avis (6 656)

Note globale
4,8
Nombre d’avis par note
  • 88 % des avis sont des avis à 5 étoiles
  • 8 % des avis sont des avis à 4 étoiles
  • 2 % des avis sont des avis à 3 étoiles
  • 1 % des avis sont des avis à 2 étoiles
  • 1 % des avis sont des avis à 1 étoiles
5 décembre 2024

Great customer service, my question was answered within an hour and issue was solved efficiently. My advisor was Lisa.

Meder Beauty Europe
Lettonie
10 mois d’utilisation de l’application
Smile.io a répondu 6 décembre 2024

We are so glad Lisa was able to assist you quickly, hope you enjoy the app :)

20 février 2025

Very good support from Lisa.
Prompt to reply and solved the issue quickly.

Sow & Arrow
Royaume-Uni
29 jours d’utilisation de l’application
Smile.io a répondu 22 février 2025

Thank you so much for taking the time to leave this review 💖

5 novembre 2024

If I was just reviewing the customer service and troubleshooting/help I just received from Shelby then it would be 10* (seriously, I can't express how grateful I am for her help because without it I would have given up and just taken the hit and removed Smile.io completely rather than deal with the tech issue!), however it seems like I'm reviewing the whole app and my experience so far is that if ...

MALA Home Fragrance
Royaume-Uni
6 mois d’utilisation de l’application
21 novembre 2024

This app is an easy to use way to drive further sales. The customer assistance is amazing!

Blink Tea
Canada
Environ 2 ans d’utilisation de l’application
Smile.io a répondu 22 novembre 2024

We smiled reading this review! Thank you so much :)

29 octobre 2024

Excellent documentation, easy to set up and customize. Support is responsive and helpful. New features released fairly often. Much more affordable than some of their competitors for more features. Easily integrates with most major marketing and reviews software.

Outdoorplay
États-Unis
6 mois d’utilisation de l’application
Smile.io a répondu 31 octobre 2024

Thank you so much for taking the time to leave this review! We really appreciate it 💖

Don't hesitate to reach out if you have any questions.

Smile Team ✨

20 février 2025

Lisa was very helpful and effecient. Many thanks

Kedar Health
Ghana
Plus d'un an d’utilisation de l’application
Smile.io a répondu 25 février 2025

Thank you for your review and feedback. I've reached out via email to address this with you.

12 novembre 2024

Customer service has been great! The few times we've had questions, Lisa has come to our aid within just a few hours, not only with answers, but also with screen-shots, and even embedded video/GIF that make it very easy to understand! Explanations have been simple and complete, making sure that we fully understand the solution. Thanks for the great customer service! :)

Radiant Research
États-Unis
3 mois d’utilisation de l’application
22 janvier 2025

I wanted to test it out, but it was a little more complex than my website required, so I uninstalled it (within minutes), not knowing I had already been charged. I contacted the team, who explained that while the charges are non-refundable, they'd make a one-time exception for me. As a small business owner, every penny counts, so I appreciate this.

TallGirlSlay
États-Unis
Environ 4 heures d’utilisation de l’application
Smile.io a répondu 25 janvier 2025

Thank you so much for taking the time to leave this review! We really appreciate it 💖

4 décembre 2024

Was able to resolve the issue immediately

Bums and Roses
États-Unis
Plus de 3 ans d’utilisation de l’application
Smile.io a répondu 6 décembre 2024

Thanks so much for taking the time to leave us a review! We genuinely appreciate you doing so 🙏

3 janvier 2025

Very Easy to use - Works Great with Shopify POS!

937HEATZ
États-Unis
Environ 2 mois d’utilisation de l’application
Smile.io a répondu 5 janvier 2025

Thank you so much for taking the time to leave this review! We really appreciate it 💖

Don't hesitate to reach out if you have any questions.

Smile Team ✨