
Smile: Loyalty Rewards Program
Répond aux normes de qualité les plus strictes de Shopify en matière de rapidité, de simplicité d’utilisation et de valeur pour les marchands
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Great customer service, my question was answered within an hour and issue was solved efficiently. My advisor was Lisa.
We are so glad Lisa was able to assist you quickly, hope you enjoy the app :)
Very good support from Lisa.
Prompt to reply and solved the issue quickly.
Thank you so much for taking the time to leave this review 💖
If I was just reviewing the customer service and troubleshooting/help I just received from Shelby then it would be 10* (seriously, I can't express how grateful I am for her help because without it I would have given up and just taken the hit and removed Smile.io completely rather than deal with the tech issue!), however it seems like I'm reviewing the whole app and my experience so far is that if ...
This app is an easy to use way to drive further sales. The customer assistance is amazing!
We smiled reading this review! Thank you so much :)
Excellent documentation, easy to set up and customize. Support is responsive and helpful. New features released fairly often. Much more affordable than some of their competitors for more features. Easily integrates with most major marketing and reviews software.
Thank you so much for taking the time to leave this review! We really appreciate it 💖
Don't hesitate to reach out if you have any questions.
Smile Team ✨
Lisa was very helpful and effecient. Many thanks
Thank you for your review and feedback. I've reached out via email to address this with you.
Customer service has been great! The few times we've had questions, Lisa has come to our aid within just a few hours, not only with answers, but also with screen-shots, and even embedded video/GIF that make it very easy to understand! Explanations have been simple and complete, making sure that we fully understand the solution. Thanks for the great customer service! :)
I wanted to test it out, but it was a little more complex than my website required, so I uninstalled it (within minutes), not knowing I had already been charged. I contacted the team, who explained that while the charges are non-refundable, they'd make a one-time exception for me. As a small business owner, every penny counts, so I appreciate this.
Thank you so much for taking the time to leave this review! We really appreciate it 💖
Was able to resolve the issue immediately
Thanks so much for taking the time to leave us a review! We genuinely appreciate you doing so 🙏
Very Easy to use - Works Great with Shopify POS!
Thank you so much for taking the time to leave this review! We really appreciate it 💖
Don't hesitate to reach out if you have any questions.
Smile Team ✨