Smile: Loyalty & Rewards

Smile: Loyalty & Rewards

Avis (6 471)

Note globale
4,8
Nombre d’avis par note
  • 88 % des avis sont des avis à 5 étoiles
  • 8 % des avis sont des avis à 4 étoiles
  • 2 % des avis sont des avis à 3 étoiles
  • 1 % des avis sont des avis à 2 étoiles
  • 1 % des avis sont des avis à 1 étoiles
12 juin 2024

Hello, we are using the Smile rewards app as Shopify's main reward app.
We used the free plan, but happily, we have grown to the point where we can now use Smile's paid plan.
In the meantime, I had some difficulties, and when I contacted the CS center here, they handled the matter very quickly and kindly.
When using an app, the price and features when you first open it is important, but I think what is most important is how professionally they provide help when difficulties arise. Lynn P. who handled it for me. She was professional and so lovely. Once again, I would like to express my gratitude. Thank you!

MSTOREBUY
États-Unis
Plus de 3 ans d’utilisation de l’application
Smile.io a répondu 13 juin 2024

Thank you so much for taking the time to leave this review! We really appreciate it 💖

Don't hesitate to reach out if you have any questions. We're always here when you need us!

Smile Team ✨

28 octobre 2024

Just installed and configured, so far so good. I like the flexibility and the ability to scale with little cost up front.

The Puzzle Center
États-Unis
4 jours d’utilisation de l’application
Smile.io a répondu 30 octobre 2024

We smiled reading this review! Thank you so much :)))

15 août 2024

Great customer service! Helpful as always. Thanks to Ezra for patiently answering all our questions.

Underwear for Humanity
Australie
5 mois d’utilisation de l’application
Smile.io a répondu 17 août 2024

Thanks so much for taking the time to leave a review!

- Smile Team ✨

21 août 2024

Great app and excellent customer service!

Ingrid Press
États-Unis
Plus de 2 ans d’utilisation de l’application
Smile.io a répondu 23 août 2024

Thanks for taking the time to leave us a review! 💛

25 juin 2024

Smile has been a wonderful, easy tool to use on our stores! Mike has curated a wonderful team and really takes care of long time loyal customers. Ive gotten wonderful, easy help from Lisa, David and other team members as well.

Atsuko
États-Unis
Plus de 3 ans d’utilisation de l’application
Smile.io a répondu 27 juin 2024

Thanks so much for taking the time to leave a review! We really appreciate the kind words 🙏

- Smile Team ✨

12 septembre 2024

I recently installed Smile: Loyalty & Rewards onto my shopify store. The entire process was simple and streamlined. Hannah followed up several times to ensure that my implementation went well. So far, excellent.

Argital Australia
Australie
3 jours d’utilisation de l’application
Smile.io a répondu 13 septembre 2024

So glad to hear you're enjoying using Smile so far! We're excited to watch your loyalty program thrive :)

- Hannah

15 août 2024

Customer service is prompt, professional, and they help from a growing company perspective.

Airthereal
États-Unis
Plus d'un an d’utilisation de l’application
Smile.io a répondu 17 août 2024

Thanks for taking the time to rate us 5 stars! We really appreciate it 🙂

2 juillet 2024

This app is relevant if you want to use a loyalty program in your Shopify store.

I needed help a few times, and their support was very responsive, I am thinking of Joana who responded to me in less than an hour and took the time to help me!

So I recommend this app !

Josette & Tic
France
Presque 2 ans d’utilisation de l’application
Smile.io a répondu 10 août 2024

Thank you so much for taking the time to leave this review! -Joana :)

11 septembre 2024

Still need some help on the customer side with enrollment / customer finding thier share link to share with other clients. This really needs to be more visible and promoted somehow..more bolder / bigger. I am sure in time this will work out better

LCB REWARDS
États-Unis
19 jours d’utilisation de l’application
Smile.io a répondu 13 septembre 2024

Thank you for your review and feedback here. Someone will reach out to discuss this further with you :)

2 octobre 2024

Easy to use app with everything you need for rewards. I had a couple of questions and Lynn helped me out right away. She was very friendly and had an answer to all of my questions. Amazing customer service is necessary for me when choosing an app. Highly recommended!

Reaper
États-Unis
1 jour d’utilisation de l’application
Smile.io a répondu 4 octobre 2024

Thank you for taking the time to leave us a 5-star review! 🤩

Don't hesitate to reach out if you have further questions.

Smile Team ✨