Smile: Loyalty & Rewards

Smile: Loyalty & Rewards

Avis (6 526)

Note globale
4,8
Nombre d’avis par note
  • 88 % des avis sont des avis à 5 étoiles
  • 8 % des avis sont des avis à 4 étoiles
  • 2 % des avis sont des avis à 3 étoiles
  • 1 % des avis sont des avis à 2 étoiles
  • 1 % des avis sont des avis à 1 étoiles
19 octobre 2023

I find this loyalty system hard to set up and the help on the chat was not that helpful/it took a long time for the team to come back but David jumped to the rescue and set up a call which we were really impressed with and his support was very helpful

Hattingley Valley Wines
Royaume-Uni
9 mois d’utilisation de l’application
Smile.io a répondu 20 octobre 2023

Thank you so much for taking the time to leave this review! We really appreciate it 💖 So happy to hear David could help :)

Don't hesitate to reach out if you have any questions. We're always here when you need us!


Smile Team ✨

20 janvier 2022

Like this app very much, I think the idea behind it has great value!
Depends on how you integrate the app into your store, it should do what it promises!

bonsaiwardrobe
Allemagne
9 mois d’utilisation de l’application
Smile.io a répondu 21 janvier 2022

Thanks so much for taking the time to leave us this review ✨

19 juillet 2023

Hannah was very helpful. She managed to show me all the steps to getting my customer emails correct.

Lambchopssocks
Australie
9 mois d’utilisation de l’application
Smile.io a répondu 21 juillet 2023

We appreciate your kind words! We also think Hannah is super awesome. Let us know if there is anything else we can help you with :)

19 avril 2022

jade was right on point , when helping me today i love this app for my customers!! i recommend this app

StuckUpDoll
États-Unis
9 mois d’utilisation de l’application
Smile.io a répondu 19 avril 2022

Thank you so much for taking the time to leave us a review! So happy I could help you today -Jade 💝

Modifié le 11 novembre 2015

Firstly, I've never had such excellent customer service. Always there when we needed some assistance.

Mannix Knight United Kingdom
Royaume-Uni
9 mois d’utilisation de l’application
Modifié le 30 janvier 2024

I've been super happy with this app. It has all the features you'd expect, and the support is outstanding. They are always quick to respond to my chat inquiries, and have always been 100% helpful in resolving my questions. I highly recommend!

DanceSupplies.com
États-Unis
9 mois d’utilisation de l’application
Smile.io a répondu 22 août 2023

Thank you for taking the time to leave your kind review ❤️ It was a pleasure assisting you feel free to reach out if you need anymore assistance - Jade & The Smile Team

18 octobre 2022

Nicole was super helpful answering questions! And she sent me a cute meme when we were done chatting :)

Maggie M Boutique
États-Unis
9 mois d’utilisation de l’application
Smile.io a répondu 18 octobre 2022

It was great chatting with you today! We appreciate you taking the time to leave a review. And, I'm glad you enjoyed the meme! Don't hesitate to reach out if you need anything else in the future 💛 Nicole

13 novembre 2021

I use this app for brand loyalty reward program. It is amazing app. It was easy to set up and they have great training video which really helps in setting up. The best part of using Smile is their customer service. They have quick response time and they work with you until issue is resolved. David, Maria and Tess are all been super helpful in resolving issues. David spent two hours helping set up the VIP program correctly. I am so appreciative for their help and all advice that Smile's team has given me. Thank you so much

Saffy Jewels
États-Unis
9 mois d’utilisation de l’application
Smile.io a répondu 13 novembre 2021

Thank you so much for your lovely review - we're so glad to hear that you were able to get the help you needed from our customer service team 🤩

23 novembre 2022

Easy installation. Awesome support. Will recommend if you want to expand your brand like top brands.

Alpha Weebs
États-Unis
9 mois d’utilisation de l’application
Smile.io a répondu 23 novembre 2022

Thank you so much for leaving a review, it means the world to us :) <3 Jade

15 décembre 2022

Very good experience so far after about half a year or so. Great experience with Lisa in customer service. Most bang for the buck that I've found.

Diabetic Kitchen
États-Unis
9 mois d’utilisation de l’application
Smile.io a répondu 15 décembre 2022

Thank you so much for taking the time to leave us this lovely review! It's very appreciated 💖

- Lisa & the Smile Team ✨