Smile: Loyalty & Rewards
Répond aux normes de qualité les plus strictes de Shopify en matière de rapidité, de simplicité d’utilisation et de valeur pour les marchands
Avis (6 526)
Affiner
-
Par note
Great and fast support. Helpful with the customization and other technical requests. The only thing that I would like to see is more types of translation options.
Thank you for taking the time to leave your kind review and sharing your feedback. It was a pleasure chatting with you today ❤️ - Jade & The Smile Team <3
Great customer service! Wish there was a little bit more customization available, but it gets the job done for what we need. Customers love seeing their rewards rack up and it was easy to integrate with Shopify.
Thank you so much for your review and your feedback! This is truly valuable to us 🙏
Smile.io has helped our brand build loyalty and returning customers, which is extremely important in 2022. We had some issues optimizing our program but David and the Smile.io Experience Team were SO much help. 10/10 Love it.
Thank you SO much for this lovely review 💖 We agree - David is absolutely amazing! 🤩
Please don't hesitate to reach out if we can help with anything else 🙌
Love how easy the set up is. They explain everything and I believe this is going to help improve my customer base so much, thank you!
We're so glad to hear that! Thanks so much for taking the time to leave us this review ✨
adds load of value to our store and customer returning to our store - should've added it from the beginning
Thanks so much for taking the time to leave this kind review — we really appreciate it! 😊
The Smile Team
I've been using this reward program. It's been excited to see my customers redeeming the points they had earned to purchase more. This helps our customers to keep coming back! Also great customer service! They response really fast whenever I have questions! Hannah was so helpful and she gave me all the info I needed! Highly recommended!
That's awesome to hear you're excited about using the app, we're excited that you decided to work with us! We'll let our team know that you appreciated their help, we think they are pretty amazing too 😄
Very useful app for our word-of-mouth marketing and the support was awesome. I liked the embed screen recording app, I was able to explain the issue efficiently with confidence.
Thank you so much!
Thank you so much for taking the time to write this review 🤩
Easy to use and setup. Big jump in price from free to 1st level but it would be handy to add customisation to the emails in free subscription.
Thank you so much for your kind review we really appreciate it. 🙏
Please let us know if there is anything else we can do to help.
Cheers,
The Smile team 💛
We researched several Apps to add a Loyalty program for our retail and eCommerce customers a few months ago. It was easy to integrate with Shopify.
We did run into a few issues with customers using points to pay, and although SMILE & Shopify will need to resolve the conflict, David offered us a manual work-around as a possible temporary solution. Although we decided this wasn't for us, his extra work was very much appreciated. And recently we had an issue with upgrading, and David once again offered us a solution that was helpful and demonstrated SMILE's desire to work with all types of vendors, small & big. I would highly recommend this App to anyone...............Lydia
Thank you so much for taking the time to leave this review! We really appreciate it 💖
Don't hesitate to reach out if you have any questions. We're always here when you need us!
Smile Team ✨
I used this app and it did help me to drive more loyal members and more importantly: more sales! The support team are very knowledgable and are always giving me the best advice. Love this product and the team definitely!
Thank you so much for your kind review. We are delighted that you are having a great experience and are seeing more sales and engagement. Please let us know if you need any help or advice. We are always happy to assist.