Smile: Loyalty & Rewards

Smile: Loyalty & Rewards

Built for Shopify

Avis (6 197)

Note globale
4,9
Nombre d’avis par note
  • 88 % des avis sont des avis à 5 étoiles
  • 8 % des avis sont des avis à 4 étoiles
  • 2 % des avis sont des avis à 3 étoiles
  • 1 % des avis sont des avis à 2 étoiles
  • 1 % des avis sont des avis à 1 étoiles
24 mars 2022

Nicole was amazing. Super patient and helpful and answered all of my questions! She was very clear in her instructions and made the troubleshooting process seamless.

hOMe Beauty & Wellness
États-Unis
Plus de 2 ans d’utilisation de l’application
Smile.io a répondu 25 mars 2022

Thank you for the review! We're so happy to hear that Nicole was able to troubleshoot your questions effectively, we agree that she's amazing! 💛

3 août 2022

awesome app, very good and cost effective. just wish it had an option for the rewards redemption to be accessed via a standard webpage instead of an app or floating button

Anne Vaughan Designs
États-Unis
Plus de 2 ans d’utilisation de l’application
Smile.io a répondu 3 août 2022

Thanks for taking the time to leave a review! It was amazing helping you today :) -Jade <3

5 novembre 2016

Love this app! It is such an amazing loyalty program. It makes our customers feel special and come back more often to purchase items.

Birds N Bones Jewelry
États-Unis
Plus de 2 ans d’utilisation de l’application
14 janvier 2021

Smile is a great app for points and referrals and they online chat system is great! in particular Brady, Jess and Jobie have been incredibly helpful in helping us get everything set up!

Arcminute
Royaume-Uni
Plus de 2 ans d’utilisation de l’application
Smile.io a répondu 14 janvier 2021

Thank you so much for the review and for leaving us 5 stars! We're so happy you found our Support team helpful! 😄

12 novembre 2020

So far so good! Support replies fast and helps by providing any steps you may have missed, thank you!

Angry Ballerina Fabrics
Canada
Plus de 2 ans d’utilisation de l’application
Smile.io a répondu 12 novembre 2020

Thanks so much for the five-star rating! We really appreciate it. We're happy our Support team were able to help out! 😊

11 juin 2021

The app is amazing and really helps to build loyalty amongst our customers. I had the pleasure of dealing with Christian in support regarding some queries and advice.... ad the customer support is just on the next level! Thanks Christian... Thanks Smile!

BabybeadsSA
Afrique du Sud
Plus de 2 ans d’utilisation de l’application
Smile.io a répondu 11 juin 2021

Thank you so much for your lovely review! We're so glad to hear that Christian was so helpful 💖

6 avril 2022

Great way to get a loyalty program started, and they have so many resources to help along the way! Their customer support is great as well.

DIY BAR
États-Unis
Plus de 2 ans d’utilisation de l’application
Smile.io a répondu 7 avril 2022

That is so kind 💖, thank you so much for leaving a review, We are always here if you need us 🙏

15 septembre 2016

So far I love it! I can't wait until people start to sign up. This fits perfectly with my bake shop.

Ye Olde Tyme Bake Shoppe
États-Unis
Plus de 2 ans d’utilisation de l’application
17 juin 2021

We experienced difficulty in setting up the Reward Code and trying to find solution. Jade attended to us and she has been amazing and has been very helpful in providing the required links to the guide and tutorial video that will be helpful for us.

LIFE IN MOTION
États-Unis
Plus de 2 ans d’utilisation de l’application
Smile.io a répondu 18 juin 2021

Thank you so much for your review! We're so glad to hear that Jade was so helpful!

7 novembre 2022

I had an issue with a customer accessing her points. Nicole was really helpful in explaining what happened and instructing me on how to fix going fwd - thanks!

StrengthxBeauty.com
États-Unis
Plus de 2 ans d’utilisation de l’application
Smile.io a répondu 7 novembre 2022

We appreciate you taking the time to leave a review. It was great chatting with you today. Don't hesitate to reach out if you need anything else 💛 Nicole