Smile: Loyalty & Rewards

Smile: Loyalty & Rewards

Avis (6 526)

Note globale
4,8
Nombre d’avis par note
  • 88 % des avis sont des avis à 5 étoiles
  • 8 % des avis sont des avis à 4 étoiles
  • 2 % des avis sont des avis à 3 étoiles
  • 1 % des avis sont des avis à 2 étoiles
  • 1 % des avis sont des avis à 1 étoiles
31 janvier 2017

Perfect, even the Free version is well polished and works a charm.

Buyworthy
Australie
Presque 4 ans d’utilisation de l’application
Modifié le 7 septembre 2021

This is truly an AWESOME Review App. I've been using it for over a year. It is terrific for helping us incentivize our customers to be stay onboard with our company using Customer Reward Points. I couldn't imagine running our store without it. But recently I had a problem when I accidentally deleted the app form our store. I reinstalled the app, but in the process we had lost all of our customer points data. I reached out to their support and they were able to send us a CSV backup of our customer file with the points. I simply uploaded the data back into our account and we were back in business. The Smile team were rock-stars helping us sort out the problem. And they sure put a "Smile" back on my face in the process. Highly recommended app for the service it provides and for the excellent support they provide if it's ever needed.

ExcellentSupply.com
États-Unis
Presque 4 ans d’utilisation de l’application
Smile.io a répondu 8 septembre 2021

Thank you so much for your lovely review - we're so glad to hear that you were able to get the help you needed from our customer service team 🤩

Modifié le 20 mars 2021

Very easy to use and has excellent customer service! Rachel was super helpful with the request we've made!

Cavalinho Canada
Canada
Presque 4 ans d’utilisation de l’application
12 septembre 2016

This is the second store I have used Sweet Tooth on! Extremely easy to use and quick to set-up.
www.photoskin.com.au

Photoskin
Australie
Presque 4 ans d’utilisation de l’application
Modifié le 18 novembre 2020

This is a great addition to any online and physical store! Easy to create a loyalty program and to get it up in your Shopify Store. Exactly what we have been looking for! Also provides great integrations to Klaviyo, Recharge and Gorgias, all the tools we need to offer a professional Rewards program. It help us drive more business and gives our customers a smile every time they receive a reward.

Ticoroasters
États-Unis
Presque 4 ans d’utilisation de l’application
10 septembre 2021

Actually the best rewards program available! I've been using Smile for 3 years and I will be stanning forever

Outtire
États-Unis
Presque 4 ans d’utilisation de l’application
Smile.io a répondu 13 septembre 2021

That's SO amazing to hear 😍
Thank you so much for sharing, and for sticking with us for so long!! Here's to many more years working together 🥂

Modifié le 18 février 2017

Pretty decent app but think they could make it better by implementing the following:

1) Allow customers earn points for tagging on Instagram.
2) Earn points for writing a product review.
3) Have more customization for what is being sent to the customer. Yes, I am currently on the basic plan but you should be able to at least change email colors to match your theme and update some of the verbiage.

Example: "Congrats on purchasing ! " You should be able to change this verbiage - currently not able to.

Belle Verite
États-Unis
Presque 4 ans d’utilisation de l’application
Modifié le 20 octobre 2023

**Update**
The app itself has always functioned excellent and has been a great boost to our business.

A few weeks ago the pricing tiers had changed fairly significantly and though I was initially frustrated the team at smile worked very hard to find a solution that would work for our business needs and keep our rewards program uninterrupted for our customers..

Niagara Fresh Market
Canada
Plus de 2 ans d’utilisation de l’application
Smile.io a répondu 4 octobre 2023

Thank you for your feedback it is really helpful to enable us to improve. I've reached out via email to see if we can help resolve this situation for you.

Best regards

David

Modifié le 31 octobre 2018

Why can't I give this app more than 5 stars, conspiracy?
This is just the best Loyalty App in the Shopify App Store, what are you waiting for and not adding it to your store and still reading my review?

This app fits perfectly for our store and the first 500 customers free deal is a great way to get acquainted with the app.
We mostly get most of our purchases through our ShopifyPos App so we needed a Loyalty Program that works well with that and our online store. They promised me that the app would be ready for my customers to spend their points in store mid June and they kept their word and delivered it in June, awesome!
It is very easy to install and looks great on the pc and especially on your smartphone which is a must these days.
We have seen an increase in sales and our customers are very excited when you offer them a rewards card! We also combine it with members only store sales, which are a huge success!
I am anxiously waiting on the option to being able to spend points for a chosen charity and help a good cause.
Oh, they also have super duper fast and great customer service and can directly ask help from their devs, which I find a rarity.
Keep up the awesome job, I have become a true raving fan of Smile: Rewards & Loyalty App!

Cute As A Button Su
Suriname
Presque 4 ans d’utilisation de l’application
24 septembre 2020

Smile.io has been amazingly easy to integrate and manage. Simple for our customers, extremely flexible in terms of rewards settings and referrals. And most importantly they have amazing customer support in case you ever do have a question. 5-STARS!

Gourmesso Coffee
États-Unis
Presque 4 ans d’utilisation de l’application
Smile.io a répondu 29 septembre 2020

Thank you so much for your awesome review~ We're so happy to hear that you are finding the app easy to use! 💖