Note globale
4,9
Nombre d’avis par note
  • 88 % des avis sont des avis à 5 étoiles
  • 8 % des avis sont des avis à 4 étoiles
  • 2 % des avis sont des avis à 3 étoiles
  • 1 % des avis sont des avis à 2 étoiles
  • 1 % des avis sont des avis à 1 étoiles
1 février 2024

Customer support staff (Lisa in particular) is super helpful in answering all of our questions quickly. We appreciate that very much.

Trévo LLC
États-Unis
10 mois d’utilisation de l’application
Smile.io a répondu 3 février 2024

Thanks for leaving a review!

Don't hesitate to reach out if you have any questions. We're always here when you need us!

Smile Team ✨

27 janvier 2024

Lynn, is very knowledgeable, quick to respond and solve the problem I was having with my Smile reward program. It took her no time to provide guidance instructions that was easy to follow. I was very pleased with the help I received. Thank you!

Teresa's Fashionista LLC
États-Unis
8 mois d’utilisation de l’application
Smile.io a répondu 31 janvier 2024

Thank you so much for your review. We agree that Lynn is awesome! 🤩 Please reach out if we can help with anything else 🙏

Cheers
The Smile team 🤗

23 février 2024

Fast & helpful customer service

Bubbsi
États-Unis
Presque 3 ans d’utilisation de l’application
Smile.io a répondu 27 février 2024

Thanks so much for taking the time to leave a review!

Yours in Loyalty,

✨ The Smile Support Team ✨

8 février 2024

Lynn was so patient and persistent with getting us the help we needed!

Blue Layne Boutique
États-Unis
Plus de 4 ans d’utilisation de l’application
Smile.io a répondu 10 février 2024

WE are delighted Brandon was able to resolve your issue. Please reach out if there is anything else we can help with.

Cheers

The Smile team 🤩

17 avril 2024

The app is easy to use and the support, specifically Jade, is very helpful.

Stimara
États-Unis
7 mois d’utilisation de l’application
Smile.io a répondu 21 avril 2024

Thanks for leaving a review! We agree that Jade is indeed helpful 💖

Don't hesitate to reach out if you have any questions. We're always here when you need us!

Smile Team ✨

25 avril 2024

quick reply to my concerns, happy with the service.

FJ SWIM BIKINIS
États-Unis
Plus de 4 ans d’utilisation de l’application
Smile.io a répondu 26 avril 2024

Thanks so much for taking the time to leave us a review! We genuinely appreciate you doing so 🙏

We did reach out to your last conversation thread to see if there was any additional feedback you could provide us. Hope to hear from you there to learn more about your experience using Smile 🤓

Yours in Loyalty,

✨ The Smile Support Team ✨

8 janvier 2024

Chat feature was very responsive and kind to people who doing know what they are doing- such as me. Thank you Brandon. This 72-year-old appreciates the support

Rolling In Dough Bakery
États-Unis
Presque 2 ans d’utilisation de l’application
Smile.io a répondu 10 janvier 2024

Thank you for taking the time to leave this review 🥰 Everyone here at Smile really appreciates it 💛

We are so delighted to hear that you had great experience with Brandon 🤩

Don't hesitate to reach out if you have any questions. We're always here if you need us!

- Smile Team ✨

16 avril 2024

Helpful customer service

Fake Bake, LLC
États-Unis
Plus d'un an d’utilisation de l’application
Smile.io a répondu 18 avril 2024

Thank you for your lovely review. If you have any other questions we will be happy to help!

9 mai 2024

Failed to log in my account and seeked help from team, thanks Hannah for getting back to me quickly and got follow up by Hannah the next day. Careful tentative service.

FABULOVE
R.A.S. chinoise de Hong Kong
1 jour d’utilisation de l’application
Smile.io a répondu 10 mai 2024

Thanks for taking the time to leave a review! So glad to hear that Hannah was able to help you out with your login issues. We'll be here if there's anything else we can help with 🤓

Yours in Loyalty,

✨ The Smile Support Team ✨

24 avril 2024

Amazing customer support. Really wanted to help me make the app work just for me!!!

Opie Way
États-Unis
2 jours d’utilisation de l’application
Smile.io a répondu 25 avril 2024

Thanks for taking the time to rate us 5 stars! We really appreciate it 🙂

Yours in Loyalty,

✨ The Smile Support Team ✨