Smile: Loyalty Rewards Program
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The customer service is 10/10 and they are always so helpful!
Thank you so much for taking the time to leave this review! We really appreciate it 💖
Don't hesitate to reach out if you have any questions.
Smile Team ✨
Extremely satisfied with the customer service and speed of conversation. The demo was excellent, and our rep (Cole) was knowledgeable in the app and general Shopify information, which was especially helpful for our team, as we don't have technical staff on board. Excited to kick this program off for our customers.
Thank you so much for taking the time to leave this review! We really appreciate it 💖
Don't hesitate to reach out if you have any questions.
Smile Team ✨
I just installed the app yesterday and have had a great experience with the support team so far. I'm really looking forward to utilizing my new rewards & referral programs.
Thank you so much for taking the time to leave this review! We really appreciate it 💖
Don't hesitate to reach out if you have any questions.
Smile Team ✨
Jade from Smile team was super helpful! Our problem was solved really fast - we like using the app as well.
We are so glad Jade was able to assist you quickly, hope you enjoy the app :)
Prompt and informative, thanks Maggie!
Thanks for taking the time to rate us 5 stars!
Smile Team✨
Great customer experience and 1:1 chat service from Joana!
So glad Joana was able to assist you and thank you for your lovely review!
App is easy to set up and use. I had some queries, but the Smile.io team were quick to respond and very helpful.
My only suggestion would be to allow additional orders for the Starter plan for $20 per month, like on the Growth plan and above.
We are really happy to hear you found our program easy to set-up and use! We'd also like to thank you for your feedback regarding our pricing. We'll be here to support you and your loyalty program :)
Great app and customer service whenever I need it.
Thank you so much for taking the time to leave this review! We really appreciate it 💖
Smile Team ✨
Amazing loyalty program. We switched because of rampant code leaks and saw immediate savings due to fewer discounts. I recommend this app (if you have the budget).
Update: The customer service is very good.
Update #2: Joana is pretty incredible - give her a promotion!
Thank you so much for taking the time to leave this rating! We really appreciate it 💖
Don't hesitate to reach out if you have any questions.
Smile Team ✨
Seems to be a powerful app.Great support form Jade to help me understand the app
Thank you for taking the time to leave this review!