Smile: Loyalty & Rewards

Smile: Loyalty & Rewards

Avis (6 471)

Note globale
4,8
Nombre d’avis par note
  • 88 % des avis sont des avis à 5 étoiles
  • 8 % des avis sont des avis à 4 étoiles
  • 2 % des avis sont des avis à 3 étoiles
  • 1 % des avis sont des avis à 2 étoiles
  • 1 % des avis sont des avis à 1 étoiles
16 juillet 2024

I recently reached out to the support team and they were brilliant. Quick to respond and they gave me clear instructions. Thanks!

ARK Skincare
Royaume-Uni
Presque 4 ans d’utilisation de l’application
Smile.io a répondu 17 juillet 2024

Thank you for your review! It's great that our support gave you easy and clear solutions to your question :)

14 août 2024

Very attentive and fast to our request.

niconeco zakkaya
États-Unis
Plus de 6 ans d’utilisation de l’application
Smile.io a répondu 18 août 2024

Thanks so much for taking the time to leave a review! We genuinely do appreciate it 🙏

Yours in Loyalty,

✨ The Smile Support team ✨

5 juillet 2024

Brandon did an excellent job sharing the path to update my app settings to acheive what I wanted to do with our Rewards program settings. Thank you for the excellent help, concise and spot on.

All Star Case Breaks
États-Unis
Presque 2 ans d’utilisation de l’application
Smile.io a répondu 6 juillet 2024

Thank you so much for taking the time to leave this review! We really appreciate it 💖

Don't hesitate to reach out if you have any questions. We're always here when you need us!


Smile Team ✨

8 juillet 2024

Great App with Awesome Support.
They really superfast to solve my issued.
Keep it on, Smile Team. Don't forget to always keep your SMILE!

Many thanks.
Eric

Ticket To The Moon
Indonésie
Plus d'un an d’utilisation de l’application
Smile.io a répondu 10 juillet 2024

Thanks for your lovely review Eric! We are glad your issue was solved quickly :)

31 octobre 2024

Prompt customer service

Erstwilder
Australie
Plus de 4 ans d’utilisation de l’application
Smile.io a répondu 2 novembre 2024

Thank you for the 5 star review! 🙌

- Smile Team ✨

3 juillet 2024

Joana was so quick and extra helpful. She had many suggestions to solve my query and followed up with me! Excellent service, many thanks!

Grace & Thorn
Royaume-Uni
Environ 2 ans d’utilisation de l’application
Smile.io a répondu 6 juillet 2024

Thank you so much for taking the time to leave this review! We really appreciate it 💖

Don't hesitate to reach out if you have any questions. We're always here when you need us!

Smile Team ✨

5 juillet 2024

I needed quite a bit of help during setup and the customer service team was very helpful. Time will tell how the app performs for us, but so far so good.

The Eczema Company
États-Unis
3 mois d’utilisation de l’application
Smile.io a répondu 23 juillet 2024

Thank you so much for taking the time to leave this review! We really appreciate it 💖

30 juillet 2024

Found the integration and setup easy to follow and intuitive. Support staff via chat was also very responsive and helpful (thanks Joana for your help!)

The Third Place Books
Australie
Environ un mois d’utilisation de l’application
Smile.io a répondu 31 juillet 2024

Thanks for taking the time to leave us a review! 💛

Joana - Smile Team 💛

20 juin 2024

Happy Lucky’s loose leaf tea is both brick & mortar and online. What drew me to you all back in 2019, when we set up with Shopify, was Smile was the only loyalty program that worked and facilitated customers to earn and redeem via both channels. We’ve been smiling ever since. And, thank you Brandon for your recent help. Much appreciated.

Happy Lucky's Teahouse
États-Unis
Plus de 4 ans d’utilisation de l’application
Smile.io a répondu 22 juin 2024

So pleased Brandon could help you out! Thank you so much for taking the time to leave us a 5-star rating! We really appreciate it 💖

19 juin 2024

We just started using Smile.io for our brand for referrals and rewards. The platform is intuitive and has lots of great options. But even more, their customer support is top notch! We made a mistake when setting up and Lynn replied immediately and followed up until we got it all fixed. Excited to continue using Smile!

Esembly
États-Unis
Plus d'un an d’utilisation de l’application
Smile.io a répondu 22 juin 2024

Thank you so much for taking the time to leave this review! We really appreciate it 💖

Don't hesitate to reach out if you have any questions. We're always here when you need us!

Smile Team ✨