Smile: Loyalty & Rewards

Smile: Loyalty & Rewards

Avis (6 529)

Note globale
4,8
Nombre d’avis par note
  • 88 % des avis sont des avis à 5 étoiles
  • 8 % des avis sont des avis à 4 étoiles
  • 2 % des avis sont des avis à 3 étoiles
  • 1 % des avis sont des avis à 2 étoiles
  • 1 % des avis sont des avis à 1 étoiles
12 octobre 2023

Excellent company to deal with, they are so prompt at replying to any queries. I had recent dealings with Hannah and she went above and beyond to assist our query. Definitely would recommend.

Pet & Country
Royaume-Uni
Environ 2 ans d’utilisation de l’application
Smile.io a répondu 13 octobre 2023

Thanks for leaving a review! We agree that Hannah always goes the extra mile 💖

Don't hesitate to reach out if you have any questions. We're always here when you need us!

Smile Team ✨

12 avril 2016

Love this app! Its great to reward my customers =) Super easy to use!

Morganmaeco
États-Unis
Environ 2 ans d’utilisation de l’application
23 novembre 2017

Great app! Love being able to reward my customers.

Doublethestitches
États-Unis
Environ 2 ans d’utilisation de l’application
Modifié le 30 janvier 2020

We absolutely love being able to offer our customers rewards! This app has been so helpful and easy to use for both us and our customers.

www.greenapothecary.net

Green Apothecary Plymouth
États-Unis
Environ 2 ans d’utilisation de l’application
Smile.io a répondu 31 janvier 2020

Wow, thanks for the awesome review! We're glad to hear you've found the app helpful and easy to use! :)

19 septembre 2016

Easy to manage, will see how it goes then upgrade possibly.

Bomber Gurl
Australie
Environ 2 ans d’utilisation de l’application
24 mars 2022

I needed some help with figuring out how my customers can redeem their rewards and the customer service team did a fantastic job helping me. They even created a nice graphic making easy for my customers to follow.

Blair Blue Bonnet Boutique
États-Unis
Environ 2 ans d’utilisation de l’application
Smile.io a répondu 25 mars 2022

Thank you so much for the review! We're happy to hear our Merchant Experience team were able to help out and go beyond your expectations.💛

23 septembre 2015

Nice app ! Easy installation and pretty user friendly !

Trendsutra
Inde
Environ 2 ans d’utilisation de l’application
19 novembre 2017

Just started using this on a friday afternoon - Noticed referrals in Google analytics on Monday morning - check the stats in the app to find that it had created 2 sales over the weekend! For repeat customers this is gold - have now enabled to the referral for a discount for both the current customer and the potential new customer - looking good! - I am really fusssy I what I review - if you have a customer base that love your products this could be watrh a literal fortune

Ephraim Health Services Ltd
Nouvelle-Zélande
Environ 2 ans d’utilisation de l’application
1 avril 2021

Joana was just amazing! She went above and beyond to explain everything to me with examples. It's the level of customer service you rarely see these days! Thank you Joana!

Naturally Canada
Canada
Environ 2 ans d’utilisation de l’application
Smile.io a répondu 3 avril 2021

Thanks so much for the 5-star review! 🌟

14 mars 2023

We were having issues with the app. After reaching out and trying to figure it out with a previous employee, with unfortunately no success, Joana stepped in. She answered allllll my questions and only rested once everything was resolved. We reviewed a lot of information, and at the end of the day, she was very communicative, patient, and great to work with. We do like the loyalty app; it is a little expensive each month to add more buildable features, but at the end of the day, it is still great.

A great feature to add on would be to show both online and in-store shoppers the points on the receipt/checkout that they have accumulated after that purchase, and a summary of total points.

Thank you thank you!

Monica's Gourmet Cookies
États-Unis
Environ 2 ans d’utilisation de l’application
Smile.io a répondu 15 mars 2023

Joana is the best! Thanks so much for taking the time to leave this kind review — we really appreciate it! 😊

Smile Team ✨