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Smile: Loyalty & Rewards
Avis (6 196)
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She is so nice because she quickly understood the request, answered it, and even attached a detailed photo of how to inform her. Five stars ★★★★★
Thank you so much for your long-term support, and the 5-star review! We're so glad that you're still loving our app :)
Great service! Looking forward to using this app in my new store.
A BIG BIG thankyou to Joana and Tess from Smile and the whole team! I was having some issues with the popup being a bit cluttered on mobile and also effecting another app. Not only did they log in and fix it, they granted me access to choose what is displayed on Mobile and desktop. Honestly guys couldn't recommend them enough! Great weekend to you all!
Thank you so much for this amazing review! It really made our day 🥺
Please don't hesitate to reach out to us whenever - always happy to chat with you! 💖
just started using it, but so far it has worked great! My customers are loving that they get rewarded for shopping
Welcome to Smile! We're thrilled to have you on board - thank you for sharing your wonderful feedback 💛 :)
Smile.io so far is a very good app so far, which adds up a lot to an e-shop and keeps customers very happy! It would be an extra benefit, if all the users of the app get informed when there are changes and updates in the app, so that we can take advantage of the new stuff. But generally I'm very content. And Lynn from customer service was very fast and very helpful when I had some problems with the app. Keep up the good work!
When I reached out to Smile using their easy, and very easy to find, chat function, Jade was very responsive and helpful. They were able to provide screenshots and very easy to follow directions to help with my needs. I truly appreciate their help and will be using this function in the future due to the expedited response time. I also appreciate their efforts to make me smile and laugh on this Friday morning! It did not go unnoticed! Thank you, Jade!
Awesome app! Jade from tech support was especially helpful and fast!!
Have been using this for over 2 years. It's highly appreciated by all our customers and I believe has become a reason to for them to come back to us.
Gives a lot of options to choose rewards for different actions. I like that it integrates with other apps, has been a very useful feature for us.
We are on a grandfathered plan so have access to unlimited apps for a reasonable price, however the plans that are available now I feel are quite highly priced for the multiple app integration functionality. I hope the team reconsiders this.
Thank you so much for your review and honest feedback! We will absolutely take this into consideration, thank you so much!
I am still very new to the app, but the service I have received from the entire Smile team (specifically Lisa, David, and Nicole) has been beyond great. They have been very responsive and linked me to very informative docs and resources to help me build a strategy and configure my program. Loyalty program coming soon!
Thank you so much for taking the time to leave this review! We appreciate it so much & we look forward to continuing helping you get all set up 🤩
The Smile Team💛
Easy to set up, good free starter level, good options. The differences between free and basic levels didn't seem large enough to warrant basic level but we will soon have to upgrade due to customer numbers. Recommended