Smile: Loyalty Rewards Program

Smile: Loyalty Rewards Program

Avis (6 616)

Note globale
4,8
Nombre d’avis par note
  • 88 % des avis sont des avis à 5 étoiles
  • 8 % des avis sont des avis à 4 étoiles
  • 2 % des avis sont des avis à 3 étoiles
  • 1 % des avis sont des avis à 2 étoiles
  • 1 % des avis sont des avis à 1 étoiles
7 décembre 2024

I was working with Joana Jacome on trying to redeposit rewards for my customers and she was very responsive to show me how to do it. And problem solved!!

Love this company to reward loyalty to my customers!

Antler Guyz
Canada
Presque 4 ans d’utilisation de l’application
Smile.io a répondu 9 décembre 2024

Thank you so much for taking the time to leave this review! We really appreciate it 💖

Smile Team ✨

17 novembre 2024

Hannah did a great job at supporting our technical questions so that we are able to get the best use out of the Smile Loyalty program to reward our customers and increase sales.

BAIE Wines
Australie
Plus de 4 ans d’utilisation de l’application
Smile.io a répondu 20 novembre 2024

Thank you for taking the time to leave us a 5-star review! 🤩 We look forward to watching your loyalty program thrive!

Modifié le 18 décembre 2024

Had an issue that took a few days to fix but customer service was very helpful and eventually fixed the issue. Will definitely recommend them every time.

Sugar Chic Boutique
États-Unis
Environ un an d’utilisation de l’application
Smile.io a répondu 29 novembre 2024

Thank you for your review, we appreciate your words. This has been internally escalated and we are hoping for a fix soon!

21 novembre 2024

I've used the app for a while now and have been please with the functionality and ease of use. Customer support is great as well. Highly recommend!

The Stackhouse Printery
États-Unis
Plus d'un an d’utilisation de l’application
Smile.io a répondu 23 novembre 2024

Thank you so much for taking the time to leave this review! We really appreciate it 💖

Don't hesitate to reach out if you have any questions.

Smile Team ✨

19 décembre 2024

The app is generally very easy to use with a decent UX, although Smile's customer service is incredible. Lynn has been very helpful and super responsive, assisting us with any errors that we've come across or questions we've had.

Daybird
États-Unis
Environ 2 ans d’utilisation de l’application
Smile.io a répondu 22 décembre 2024

hank you so much for taking the time to leave this review! We really appreciate it 💖

18 novembre 2024

Lynn provided absolutely stellar customer service! She went above and beyond to address my issue with care and efficiency. Lynn didn’t just solve the problem—she took the time to analyze it thoroughly, clearly explained what should have been done, and then fixed it without requiring any back-and-forth or extra explanations.

Her professionalism and dedication turned a potentially frustrating experience into a smooth and stress-free resolution. This is what I call GREAT customer service! Thank you, Lynn, for your outstanding support.

Oyin Handmade
États-Unis
6 mois d’utilisation de l’application
Smile.io a répondu 20 novembre 2024

Thanks for leaving a review! We agree that Lynn (!!!) is indeed excellent 💖

Don't hesitate to reach out if you have any questions.

Smile Team ✨

6 décembre 2024

We've been using it for a few years, and it works well, no hassles. Their support is also quick and friendly.

Avital's Apiaries
États-Unis
Environ 3 ans d’utilisation de l’application
Smile.io a répondu 8 décembre 2024

Thank you so much for taking the time to leave this review! We really appreciate it 💖

Smile Team ✨

7 novembre 2024

The app is easy to navigate, you can tailor it to best suit your website, but some portion you won't be able to which is fine with me. But with their customer service is quick and helpful. Shelby has help me navigate and find out why my customer wasn't getting her point and I was able to adjust it and explain to my customer the reason why. I would recommend for others who want to start on loyalty program on their website.

Mystic Perfume
États-Unis
Plus de 2 ans d’utilisation de l’application
15 décembre 2024

several agents replied to my questions quickly very friendly and helpful even for a basic plan user...

Vshine Silk and Shine
Royaume-Uni
Environ un an d’utilisation de l’application
Smile.io a répondu 17 décembre 2024

Thank you for taking the time to review Smile! We really appreciate it 🤩

Don't hesitate to reach out if you have any questions. We're always here if you need us!


Smile Team ✨

25 novembre 2024

Great app! Been using for several months now! For sure it has boost our sales! A must app to retain customers!

MIKSTOREPH LLC
États-Unis
Environ un an d’utilisation de l’application
Smile.io a répondu 26 novembre 2024

Thank you so much for taking the time to leave this review! We really appreciate it 💖

Don't hesitate to reach out if you have any questions.

Smile Team ✨