Avis (6 090)

Note globale
4,9
Nombre d’avis par note
  • 88 % des avis sont des avis à 5 étoiles
  • 8 % des avis sont des avis à 4 étoiles
  • 2 % des avis sont des avis à 3 étoiles
  • 1 % des avis sont des avis à 2 étoiles
  • 1 % des avis sont des avis à 1 étoiles
31 janvier 2024

Amazing service from Angie! I had an issue that was quite time sensitive and whilst she worked on trying to resolve it, she gave me an alternative temp solution which was really helpful! In the end the problem was fixed. Thank you Angie

Bundlee
Royaume-Uni
12 mois d’utilisation de l’application
Smile.io a répondu 2 février 2024

Thank you for your review! I'm so glad that I could help :)
Angie - Smile Team✨

24 mars 2024

Karen was very helpful, and the app has been great so far.

Urban Grailed
États-Unis
Environ 2 mois d’utilisation de l’application
Smile.io a répondu 25 mars 2024

Thank you for taking the time to leave this review! We're so glad to hear you're loving the app and that you had a helpful experience with Karen 🤩

Don't hesitate to reach out if you have any questions. We're always here when you need us!

- Smile Team ✨

11 juin 2024

très simple d'installation et le service client est impeccable ! Joana a été très patiente avec moi et a répondu à toutes mes questions.

La Môme Bijou
France
2 mois d’utilisation de l’application
Smile.io a répondu 13 juin 2024

Thank you so much for taking the time to leave us a 5-star rating! We really appreciate it 💖

24 avril 2024

Lisa and Andrea were really helpful and quick to respond to my questions about Customer Emails. Thanks again!

Drop The Label
Pérou
1 jour d’utilisation de l’application
Smile.io a répondu 26 avril 2024

Thank you for your lovely review. We are happy that Lisa and Andrea were able to help.

Lynn - Smile Team ✨

7 juin 2024

Service client super réactif et efficace !

Imane Harmonie
France
11 mois d’utilisation de l’application
Smile.io a répondu 8 juin 2024

Thank you for your lovely review!!!

Modifié le 9 juin 2024

Fantastic customer support! Fast response time.

Tuesday Label
Nouvelle-Zélande
Environ 3 ans d’utilisation de l’application
Smile.io a répondu 8 mars 2024

Thanks for leaving a review! So glad to hear that Karen was able to quickly answer your questions and that you found her to be helpful. This is what it's all about :)))

Modifié le 8 mars 2024

Great solution and support for our retail fashion store.

OutDazl
Royaume-Uni
Environ un an d’utilisation de l’application
Smile.io a répondu 9 mars 2024

Thank you so much for your review. We really appreciate it. Please reach out if there is anything else we can help with.

7 juin 2024

Excellent service! 10/10

Walker Boutique
États-Unis
7 mois d’utilisation de l’application
Smile.io a répondu 10 juin 2024

We are so glad you found our service 10/10! Don't hesitate to get in touch if you have any loyalty questions :)

4 avril 2024

Very quick response and helped immediately! Loved the dog gifs - brightened my day.

Exponent Beauty
États-Unis
12 jours d’utilisation de l’application
Smile.io a répondu 5 avril 2024

Thank you so much for taking the time to leave this review 💖 It was a pleasure assisting you (and sending dog gifs, too 😂)!

Lisa - Smile Team✨

15 février 2024

Great platform that combines everything you need to build brand loyalty (rewards/referrals). It's what we recommend to all our clients. And the customer support is even better. In particular, Jade on their support team accommodated a customized request we had and her response time was blazing fast. It's hard to find product support like that these days...so it's greatly appreciated and a big reason why we love Smile.io

Budzburn
États-Unis
16 jours d’utilisation de l’application
Smile.io a répondu 18 février 2024

Thanks for leaving a review! We agree that Jade is indeed excellent 💖

Don't hesitate to reach out if you have any questions. We're always here when you need us!

Smile Team ✨