Smile: Loyalty & Rewards

Smile: Loyalty & Rewards

Avis (6 543)

Note globale
4,8
Nombre d’avis par note
  • 88 % des avis sont des avis à 5 étoiles
  • 8 % des avis sont des avis à 4 étoiles
  • 2 % des avis sont des avis à 3 étoiles
  • 1 % des avis sont des avis à 2 étoiles
  • 1 % des avis sont des avis à 1 étoiles
17 juillet 2024

The app is easy to use and does exactly what we need for our customers. Support is very helpful and friendly.

Amanda Klein
États-Unis
Plus d'un an d’utilisation de l’application
Smile.io a répondu 19 juillet 2024

We are pleased to hear you find the app easy to use! We look forward to watching your program thrive, thanks for the lovely review :)

16 juillet 2024

Needed some assistance enabling a smile feature and the chat support feature was great! Lisa quickly helped resolve the issue!

Vinnie Louise
États-Unis
Presque 3 ans d’utilisation de l’application
Smile.io a répondu 18 juillet 2024

Thank you so much for taking the time to leave this review 💖 It was a pleasure assisting you!

Lisa - Smile Team✨

7 novembre 2024

I'm a new customer but so far, so good! Customer service is very responsive and helpful.

Chthonic Star
États-Unis
4 jours d’utilisation de l’application
Smile.io a répondu 9 novembre 2024

Thank you for your review! We appreciate you taking the time to leave it.

23 octobre 2024

Very helpful support

Fresh Chameleon
Royaume-Uni
9 mois d’utilisation de l’application
Smile.io a répondu 24 octobre 2024

Thank you for taking the time to rate us 5-stars! 🤩

Don't hesitate to reach out if you have any questions.

Shelby - Smile Team ✨

25 septembre 2024

App does not support post-purchase upsell points, they do not count towards the total automatically and need to be added manually to every order, what a joke!!

Also, the app does not retroactively add points for previous orders a person made before you installed the app.

Taima
États-Unis
3 jours d’utilisation de l’application
Smile.io a répondu 23 octobre 2024

Thank you for taking the time to share with us your concerns. I have sent you a follow up email directly to understand exactly what you want to do and explore other possible solutions.

9 octobre 2024

Amazing customer service.

JAYD Swimwear
Australie
5 mois d’utilisation de l’application
Smile.io a répondu 12 octobre 2024

Thanks so much for taking the time to leave a review! We really appreciate it 🙏

- Smile Team ✨

28 août 2024

Good app with great functionalities and the team is very helpful. Great service, thank you Lynn.

Botanic Blend
Pays-Bas
2 mois d’utilisation de l’application
Smile.io a répondu 30 août 2024

Thank you for the 5 star review! 🙂

Smile Team ✨

14 août 2024

Very attentive and fast to our request.

niconeco zakkaya
États-Unis
Plus de 6 ans d’utilisation de l’application
Smile.io a répondu 18 août 2024

Thanks so much for taking the time to leave a review! We genuinely do appreciate it 🙏

Yours in Loyalty,

✨ The Smile Support team ✨

26 juillet 2024

Great, customizable user experience and great customer support! And they take feature requests so I'm hoping they grow with me :)

Fauna
États-Unis
4 mois d’utilisation de l’application
Smile.io a répondu 27 juillet 2024

Thank you so much for taking the time to leave this review 💖 It was a pleasure assisting you!

Lisa - Smile Team✨

29 juillet 2024

Helpful and quick customer service. I find the integration works well and provides good value overall.

Harborist
Royaume-Uni
Plus de 3 ans d’utilisation de l’application
Smile.io a répondu 31 juillet 2024

Thank you so much for taking the time to leave this review! We really appreciate it 💖

Don't hesitate to reach out if you have any questions. We're always here when you need us!

Smile Team ✨