Smile: Loyalty & Rewards

Smile: Loyalty & Rewards

Avis (6 547)

Note globale
4,8
Nombre d’avis par note
  • 88 % des avis sont des avis à 5 étoiles
  • 8 % des avis sont des avis à 4 étoiles
  • 2 % des avis sont des avis à 3 étoiles
  • 1 % des avis sont des avis à 2 étoiles
  • 1 % des avis sont des avis à 1 étoiles
13 novembre 2024

Easy to get live help and support.

OvitaminPro
États-Unis
27 jours d’utilisation de l’application
Smile.io a répondu 15 novembre 2024

Thanks so much for taking the time to leave a review! We genuinely do appreciate it 🙏

Yours in Loyalty,

✨ The Smile Support team ✨

15 juillet 2024

Our customers love the rewards program and the support team are always happy to help in a timely manner.

Moolk Pty Ltd
Australie
Presque 5 ans d’utilisation de l’application
Smile.io a répondu 17 juillet 2024

We always love hearing that customers are enjoying the loyalty program, our support will always be here for any questions you have :)

30 juillet 2024

Found the integration and setup easy to follow and intuitive. Support staff via chat was also very responsive and helpful (thanks Joana for your help!)

The Third Place Books
Australie
Environ un mois d’utilisation de l’application
Smile.io a répondu 31 juillet 2024

Thanks for taking the time to leave us a review! 💛

Joana - Smile Team 💛

12 juin 2024

Hello, we are using the Smile rewards app as Shopify's main reward app.
We used the free plan, but happily, we have grown to the point where we can now use Smile's paid plan.
In the meantime, I had some difficulties, and when I contacted the CS center here, they handled the matter very quickly and kindly.
When using an app, the price and features when you first open it is important, but I think what is most important is how professionally they provide help when difficulties arise. Lynn P. who handled it for me. She was professional and so lovely. Once again, I would like to express my gratitude. Thank you!

MSTOREBUY
États-Unis
Plus de 3 ans d’utilisation de l’application
Smile.io a répondu 13 juin 2024

Thank you so much for taking the time to leave this review! We really appreciate it 💖

Don't hesitate to reach out if you have any questions. We're always here when you need us!

Smile Team ✨

5 novembre 2024

Shelby chatted with me for over an hour answering all my questions about the referral program - so helpful, patient, and fast.

Thank you so much!

Eleven Six Knits
États-Unis
1 jour d’utilisation de l’application
25 juin 2024

Smile has been a wonderful, easy tool to use on our stores! Mike has curated a wonderful team and really takes care of long time loyal customers. Ive gotten wonderful, easy help from Lisa, David and other team members as well.

Atsuko
États-Unis
Plus de 3 ans d’utilisation de l’application
Smile.io a répondu 27 juin 2024

Thanks so much for taking the time to leave a review! We really appreciate the kind words 🙏

- Smile Team ✨

16 juillet 2024

I recently reached out to the support team and they were brilliant. Quick to respond and they gave me clear instructions. Thanks!

ARK Skincare
Royaume-Uni
Presque 4 ans d’utilisation de l’application
Smile.io a répondu 17 juillet 2024

Thank you for your review! It's great that our support gave you easy and clear solutions to your question :)

26 septembre 2024

fantastic service by the team. thank you, Lynn and Ezra!

Greenwood Fish Market
Singapour
Environ un mois d’utilisation de l’application
Smile.io a répondu 27 septembre 2024

Thank you so much for taking the time to leave this lovely review 🙌 It was great chatting with you today 🤩

Lynn - Smile Team ✨

2 juillet 2024

This app is relevant if you want to use a loyalty program in your Shopify store.

I needed help a few times, and their support was very responsive, I am thinking of Joana who responded to me in less than an hour and took the time to help me!

So I recommend this app !

Josette & Tic
France
Presque 2 ans d’utilisation de l’application
Smile.io a répondu 10 août 2024

Thank you so much for taking the time to leave this review! -Joana :)

29 juillet 2024

There was an issue with the integration because of my theme - NOT because of the Smile app and they dug deep and fixed it for me! Great customer service!

Lash Lift Society
États-Unis
Environ un mois d’utilisation de l’application
Smile.io a répondu 31 juillet 2024

Thank you so much for taking the time to leave this review! We really appreciate it 💖

Don't hesitate to reach out if you have any questions. We're always here when you need us!


Smile Team ✨