Smile: Loyalty & Rewards

Smile: Loyalty & Rewards

Avis (6 471)

Note globale
4,8
Nombre d’avis par note
  • 88 % des avis sont des avis à 5 étoiles
  • 8 % des avis sont des avis à 4 étoiles
  • 2 % des avis sont des avis à 3 étoiles
  • 1 % des avis sont des avis à 2 étoiles
  • 1 % des avis sont des avis à 1 étoiles
Modifié le 25 octobre 2024

Angie, Karen, Jade, Joana - This is my dream team!! Whenever I have questions about linking pages, double points, deep links, and getting their opinion on my landing rewards page - these ladies are there to help, happily and quickly. Thanks, Joana, for your help on this last need I had.

Get Smile now, their support is real life humans who respond timely - you cannot get that from alot of the apps out there.

Skarlett Blue
États-Unis
10 mois d’utilisation de l’application
Smile.io a répondu 17 juin 2024

Thank you for the review! We really appreciate it. We think Angie is pretty awesome too 😄

-The Smile.io Team

26 juin 2024

Had an issue from a customer not receiving the full amount of points, contacted Smile through chatbox and Lisa was able to resolve promptly by providing step by step instructions for me to follow which was really appreciated, as I'm not great with technology. Thank you so much

Art Inspirations Crafts UK
Royaume-Uni
6 mois d’utilisation de l’application
Smile.io a répondu 28 juin 2024

Thank you so much for taking the time to leave this review and for all your kind words 💖 It was a pleasure assisting you!

Lisa - Smile Team✨

30 août 2024

Always have great success with online chat. Today Lisa helped me with a workaround to a problem that I was trying to solve. Thank you Lisa.

Italian Motors USA LLC
États-Unis
2 mois d’utilisation de l’application
Smile.io a répondu 1 septembre 2024

Thank you so much for taking the time to leave this review! We really appreciate it 💖

Don't hesitate to reach out if you have any questions.

Smile Team ✨

26 septembre 2024

fantastic service by the team. thank you, Lynn and Ezra!

Greenwood Fish Market
Singapour
Environ un mois d’utilisation de l’application
Smile.io a répondu 27 septembre 2024

Thank you so much for taking the time to leave this lovely review 🙌 It was great chatting with you today 🤩

Lynn - Smile Team ✨

29 juin 2024

After trying several rewards system Apps for years, this is definitely the best, very complete interface and covers all types of possible existing rewards, the only negative point I find is the excessive cost of its plans, which at least for small businesses or businesses just starting out, I don't think it's possible to pay for their plans, but I give it 5 stars since they have a free plan that is also very useful and it is available to everyone.

Rochan Shop
États-Unis
8 jours d’utilisation de l’application
Smile.io a répondu 3 juillet 2024

Thanks so much for taking the time to leave us a review and the kind words! We're so glad to hear that you've found Smile to be complete :)

Yours in Loyalty,

The Smile Support Team

17 juin 2024

Hannah Scrafton was very helpful at understanding our specific business needs, and helping us plan for the future. we highly recommend smile loyalty for small business.

Picnic Blanket
Royaume-Uni
Plus de 2 ans d’utilisation de l’application
Smile.io a répondu 22 juin 2024

Thanks so much for taking the time to leave a review! We really appreciate it 🙏

- Smile Team ✨

5 août 2024

Love this app and the customer service is wonderful! Andreandana is very helpful and informative. Highly recommend :)

Vita Pacifica
États-Unis
Environ 2 mois d’utilisation de l’application
Smile.io a répondu 7 août 2024

We do think our customer support is pretty awesome so thank you for review and we are glad you feel the same! :)

3 juin 2024

I've been using Smile for years and haven't run into many issues. All issues I've had, have been resolved quickly. Recently, Lisa was able to help answer a few questions I had about the app, my Shopify theme and customer reviews.

Fortune Cookie Soap
États-Unis
Presque 8 ans d’utilisation de l’application
Smile.io a répondu 5 juin 2024

Thanks for being our merchant and leaving a review about us. We are glad to hear that you have been enjoying Smile and that you've found our support team, especially !Lisa! to be helpful. That's what we're here for 🤓

Yours in Loyalty,

✨ The Smile Support Team ✨

21 août 2024

Great customer service! Quick and detailed help from a great team.

Verve Wine NYC
États-Unis
29 jours d’utilisation de l’application
Smile.io a répondu 23 août 2024

We smiled reading this review! Thank you so much :)

24 juillet 2024

I had some questions about the Smile app integrations with Klaviyo and the employee I spoke to, Andreandana, was super helpful!

Allison Izu
États-Unis
Presque 6 ans d’utilisation de l’application
Smile.io a répondu 26 juillet 2024

Thank you for leaving us a review!