Note globale
4,9
Nombre d’avis par note
  • 88 % des avis sont des avis à 5 étoiles
  • 8 % des avis sont des avis à 4 étoiles
  • 2 % des avis sont des avis à 3 étoiles
  • 1 % des avis sont des avis à 2 étoiles
  • 1 % des avis sont des avis à 1 étoiles
30 janvier 2024

Starting out with Smile, everything has been smooth sailing so far. Support responds quickly and is skilled and polite in their messaging.

Apteekki 360
Finlande
8 jours d’utilisation de l’application
Smile.io a répondu 31 janvier 2024

Thanks so much for the 5-star rating! It means so much and everyone here at Smile really appreciates it 🫶

Yours in Loyalty,

✨ Smile Team ✨

4 janvier 2024

Smile has excellent customer support - the team there, especially Brandon and Hannah were instrumental in helping us make the switch from BigCommerce over to Shopify - they are super knowledgable and friendly - Highly Recommend

Wild Poppies
Nouvelle-Zélande
3 mois d’utilisation de l’application
Smile.io a répondu 6 janvier 2024

We're so glad to hear Hannah and Brandon were helpful when you contacted us for help! It's our pleasure to assist 🤓

Yours in Loyalty,

✨ The Smile Support Team ✨

30 mars 2024

Very helpful

Giali Lashes
Australie
Presque 2 ans d’utilisation de l’application
Smile.io a répondu 1 avril 2024

Thanks for leaving a review! Don't hesitate to reach out if you have any questions. We're always here when you need us!

Smile Team ✨

8 décembre 2023

Lisa was extremely helpful. She answered right away. She addressed my issue quickly and sent me directions to help our customers use smile rewards. Thank you!

John Wind Jewelry
États-Unis
Environ 5 ans d’utilisation de l’application
Smile.io a répondu 10 décembre 2023

Thanks for leaving a review! We agree that Lisa is indeed helpful 💖

Don't hesitate to reach out if you have any questions. We're always here when you need us!

Smile Team ✨

3 avril 2024

App molto utile e servizio clienti ottimo! Thank you Jade!!!

Sanchèz & Co.
Italie
18 jours d’utilisation de l’application
Smile.io a répondu 6 avril 2024

Thank you so much for the 5-star rating 💖

Joana - Smile Team✨

18 janvier 2024

Excellent app and Jade was so helpful on customer service in helping us setting up the POS side of things :) Highligh recommend

AYU Cosmetics
Irlande
3 mois d’utilisation de l’application
Smile.io a répondu 19 janvier 2024

Thank you so much for taking the time to leave this review 💛 It was a pleasure assisting you!

Jade - Smile Team✨

27 février 2024

Karen helped me with setting up, she really was patient, and detailed. Thanks really, i was satisfied

'Liarels
Nigeria
16 jours d’utilisation de l’application
Smile.io a répondu 29 février 2024

Thank you so much for taking the time to leave a review! We are pleased to hear that you are happy with Smile! We are glad Karen was able to help :)

The Smile Team ✨

4 janvier 2024

Very easy to get set up and running, and start to see customers engage. The most important piece of any app is the support behind it, and the Smile team is super responsive, friendly and knowledgable about how to implement and apply best practices so it works from a technical perspective and performs for the business. It's been a pleasure working with the team!

United RV Parts
États-Unis
Environ un mois d’utilisation de l’application
Smile.io a répondu 6 janvier 2024

We are so grateful 🙏 to have you as a merchant and really appreciate your kind review. 💛

Please reach out if we can help with anything else.

Cheers

The Smile Team 🤗

5 mars 2024

Andreandana was a great service rep.! Helped with all of my questions!

The Horse People Company
Canada
13 jours d’utilisation de l’application
Smile.io a répondu 8 mars 2024

Thank you so much for your review. We agree that Andreandana is awesome! 🤩 Please reach out if we can help with anything else 🙏

Cheers
The Smile team 🤗

29 janvier 2024

Very helpful and kind. Happy with the services!

Moonkie
R.A.S. chinoise de Hong Kong
Environ un mois d’utilisation de l’application
Smile.io a répondu 31 janvier 2024

Thanks for leaving a review! Don't hesitate to reach out if you have any questions. We're always here when you need us!

Smile Team ✨