Smile: Loyalty & Rewards

Smile: Loyalty & Rewards

Avis (6 547)

Note globale
4,8
Nombre d’avis par note
  • 88 % des avis sont des avis à 5 étoiles
  • 8 % des avis sont des avis à 4 étoiles
  • 2 % des avis sont des avis à 3 étoiles
  • 1 % des avis sont des avis à 2 étoiles
  • 1 % des avis sont des avis à 1 étoiles
18 juin 2024

We have been using smile.io for 2+ years and it has been great. Customers love it and it take VERY little time from support. Very self service, just what I was looking for.

SportStop.com
États-Unis
Plus de 3 ans d’utilisation de l’application
Smile.io a répondu 22 juin 2024

Thanks so much for taking the time to leave a review! We really appreciate the kind words 🙏

- Smile Team ✨

22 août 2024

The customer service is outstanding! Quick response and talked me through any questions I had as I was setting this up. so good

her PUBLIC Boutique
Canada
3 jours d’utilisation de l’application
Smile.io a répondu 23 août 2024

Thank you so much for taking the time to leave this review and for all your kind words 💖 It was a pleasure assisting you!

Lisa - Smile Team✨

14 août 2024

I really appreciate that the app integrates so well with Klaviyo and Shop for Karma. Very cool.

Freshfield
Canada
2 jours d’utilisation de l’application
Smile.io a répondu 16 août 2024

Thank you so much for taking the time to leave this review and rate us 5 stars 💖 It was a pleasure assisting you!

Lisa - Smile Team✨

5 août 2024

Love this app and the customer service is wonderful! Andreandana is very helpful and informative. Highly recommend :)

Vita Pacifica
États-Unis
Environ 2 mois d’utilisation de l’application
Smile.io a répondu 7 août 2024

We do think our customer support is pretty awesome so thank you for review and we are glad you feel the same! :)

31 octobre 2024

The customer service is top notch.

PUNCHY'S
États-Unis
3 mois d’utilisation de l’application
Smile.io a répondu 1 novembre 2024

Thanks so much for taking the time to leave us a review! We genuinely appreciate you doing so 🙏

Yours in Loyalty,

✨ The Smile Support Team ✨

6 août 2024

I appreciate you helping me, thank you!

WJST Jet Set Skybound Store
États-Unis
3 mois d’utilisation de l’application
Smile.io a répondu 8 août 2024

Thank you for your review! We are so glad Lynn was able to help you :)

30 août 2024

Super helpful!

Muvuca Agroflorestal
Brésil
5 mois d’utilisation de l’application
Smile.io a répondu 1 septembre 2024

Thank you so much for taking the time to leave this review! We really appreciate it 💖

Don't hesitate to reach out if you have any questions.

Smile Team ✨

Modifié le 25 juin 2024

This is a loyalty program with tremendous flexibility that is easy to set up and amend and it keeps our clients happy as a value add in a competitive landscape. As a small business, I found the monthly fees to be steep once I hit the threshold to outgrow the free plan, however the customer service team was extremely supportive, diligent and creative in finding ways to help me to maintain the program.

Blue Mountain Tea Co
Canada
Presque 3 ans d’utilisation de l’application
21 juin 2024

Reached out via chat to ask a simple question about order returns and reward points. Received a straight to the point answer quickly along with reference links to Smile Loyalty & Rewards Shopify page and super cute puppy gifs. Just like the chat interaction, using this app is quick and easy.
Thank you Lisa!

Rebel Athletic
États-Unis
12 mois d’utilisation de l’application
Smile.io a répondu 24 juin 2024

Thank you so much for taking the time to leave this review and for all your kind words 💖 It was a pleasure assisting you!

Lisa - Smile Team✨

17 juillet 2024

Hannah's explanation is straight forward and clear. Thank you.

AlbertWines2u
Malaisie
5 mois d’utilisation de l’application
Smile.io a répondu 19 juillet 2024

Thank you for your lovely review - I'm so glad I was able to help! -Hannah :