Smile: Loyalty & Rewards

Smile: Loyalty & Rewards

Avis (6 371)

Note globale
4,8
Nombre d’avis par note
  • 88 % des avis sont des avis à 5 étoiles
  • 8 % des avis sont des avis à 4 étoiles
  • 2 % des avis sont des avis à 3 étoiles
  • 1 % des avis sont des avis à 2 étoiles
  • 1 % des avis sont des avis à 1 étoiles
23 mai 2024

Lisa provides incredible customer service and held our hands while onboarding - other companies could learn from her kind customer service skills!! Highly recommend!

BedVoyage
États-Unis
17 jours d’utilisation de l’application
Smile.io a répondu 25 mai 2024

So pleased Lisa could help you out! Thank you so much for taking the time to leave us a 5-star rating! We really appreciate it 💖

23 avril 2024

With both in store Shopify POS and online sales, we love how seamless this system is. We've used it for years now and are very satisfied.

Perfectly Natural Soap
États-Unis
Presque 5 ans d’utilisation de l’application
Smile.io a répondu 25 avril 2024

Thanks for taking the time to rate us 5 stars! We really appreciate it 🙂

4 septembre 2024

It seems ok, but you have to pay to edit ANYTHING pretty much. Its so disappointing trying to find a good loyalty program to use as a small woman owned business just starting out. I feel like there should be a company who caters to small start ups... we cant afford to pay $$$ to offer the BASICS to our customers... I want to love this app... but I cant just yet. The Free version is VERY VERY basic and you cant customize anything but the background color... :( dont yall remember what it was like to be a small a start up? Couldnt yall offer a slightly better cheaper version for someone like us?

The Rogue Hippie
États-Unis
33 minutes d’utilisation de l’application
Smile.io a répondu 5 septembre 2024

We genuinely appreciate you taking the time to leave us feedback about our pricing. Someone from our team has reached out to discuss this further with you to see if there's anything we can do to help make Smile work for you!

Yours in Loyalty,

The Smile Support Team

25 avril 2024

Great app been using it since 2021! Also amazing and fast customer service from Hannah! She listened in and help me out.

NORDIC DISC GOLF
Suède
Plus de 2 ans d’utilisation de l’application
Smile.io a répondu 26 avril 2024

Thanks so much for leaving a review! So glad to hear that Hannah was quick and you found her to be amazing. We love to hear that 🥰

Thanks for being our merchant these last 3 years! Cheers to more years to come 🥂

Yours in Loyalty,

✨ The Smile Support Team ✨

Modifié le 22 juillet 2024

Hannah was very helpful as usual.

TENGA STORE USA
États-Unis
Plus de 3 ans d’utilisation de l’application
Smile.io a répondu 8 juin 2024

Thanks for taking the time to rate us 5 stars! We really appreciate it 🙂

30 avril 2024

Lisa provided great service. She was super quick, helpful and friendly!

Hunter Pet Store
États-Unis
Plus de 4 ans d’utilisation de l’application
Smile.io a répondu 2 mai 2024

Thank you so much for taking the time to leave this review 💖 It was a pleasure assisting you!

Lisa - Smile Team✨

15 avril 2024

Have had Smile.io installed on our shop for a few years now without complaints. Always great customer service -- Thanks Lynn!

Wildebeest
États-Unis
Plus de 5 ans d’utilisation de l’application
Smile.io a répondu 18 avril 2024

Thank you for your lovely review. We are happy that Lynn was able to make you Smile :)

10 septembre 2024

Support réactif et compréhensible qui a su s'adapter aux enjeux de notre boutique en ligne. Je recommande !

NAILY'UP
France
Presque 2 ans d’utilisation de l’application
Smile.io a répondu 13 septembre 2024

Merci beaucoup pour votre belle critique!

24 avril 2024

Andreandana and Joana were really kind and helpfull when i had troubles with the app, the app is friendly and useful for customers cashbacks and loyalty, would recommend to try it out.

Beauty Box Mérida
Mexique
Environ 2 ans d’utilisation de l’application
Smile.io a répondu 26 avril 2024

Thanks so much for taking the time to leave a review! We really appreciate the kind words 🙏 We are happy Andreandana and Joana could help :)

Lynn - - Smile Team ✨

22 mai 2024

Fantastic app with great customer support! Really clear and easy to use software.

Cuti
Nouvelle-Zélande
4 mois d’utilisation de l’application
Smile.io a répondu 24 mai 2024

Thank you for your lovely review! We are so glad to hear you found it easy to use :)