Smile: Loyalty Rewards Program

Smile: Loyalty Rewards Program

Avis (6 656)

Note globale
4,8
Nombre d’avis par note
  • 88 % des avis sont des avis à 5 étoiles
  • 8 % des avis sont des avis à 4 étoiles
  • 2 % des avis sont des avis à 3 étoiles
  • 1 % des avis sont des avis à 2 étoiles
  • 1 % des avis sont des avis à 1 étoiles
2 octobre 2024

Easy to use app with everything you need for rewards. I had a couple of questions and Lynn helped me out right away. She was very friendly and had an answer to all of my questions. Amazing customer service is necessary for me when choosing an app. Highly recommended!

Reaper
États-Unis
Environ 2 mois d’utilisation de l’application
Smile.io a répondu 4 octobre 2024

Thank you for taking the time to leave us a 5-star review! 🤩

Don't hesitate to reach out if you have further questions.

Smile Team ✨

13 octobre 2024

We’re currently integrating Smile.io into our site, and the experience has been fantastic so far! Their platform is easy to work with, and the customer support team has been amazing—super responsive and helpful every step of the way. They've really gone above and beyond to ensure our integration is smooth.

Highly recommend Smile.io to anyone looking for a reliable rewards platform with excellent support!

Davincified
États-Unis
4 jours d’utilisation de l’application
Smile.io a répondu 14 octobre 2024

We are really glad to hear you've had a fantastic experience both within the app and with our customer support. We look forward to watching your program thrive!

26 septembre 2024

Great app with lots of features. The support team is great, we made a mistake leaving the rewards program on during migration and had to remove all the points from the old customer orders. In just a few minutes they sent a csv file to zero everyone out. Excellent support!

Performance-PCs.com
États-Unis
3 mois d’utilisation de l’application
Smile.io a répondu 27 septembre 2024

Thanks for taking the time to rate us 5 stars! We really appreciate it 🙂

Lynn - Smile Team✨

26 décembre 2024

Support has been great so far!

FRANKLIN & WHITMAN
États-Unis
Environ 12 heures d’utilisation de l’application
Smile.io a répondu 4 janvier 2025

Thank you for your review. We are happy that your questions were answered quickly!

20 septembre 2024

First: Shelby in Customer Care is very professional and responsive. Secondly, Smile.io continues to evolve their platform. Third, they also look for opportunities to leverage the brands on the platform.

ThatsSmoooth
États-Unis
Plus de 2 ans d’utilisation de l’application
Smile.io a répondu 22 septembre 2024

Thank you so much for taking the time to leave this review!

We really appreciate it 💖

Don't hesitate to reach out if you have any questions,

Smile Team ✨

4 septembre 2024

Excellent app, integration with Shopify is easy and thorough. Has a positive effect on sales and retention. Direct integration with the new-style checkout is a boost for conversion.

I've only ever had to use support once and Joanna there helped me out with a superb solution quickly and efficiently, thank you.

Biketart
Royaume-Uni
Environ 3 ans d’utilisation de l’application
Smile.io a répondu 5 septembre 2024

Thanks so much for rating us 5/5 stars! We truly appreciate you taking the time to do this 🙂

Yours in Loyalty,

✨ Joana ✨

27 septembre 2024

Lynn P from the Billing/Technical support team was exceptional. Great service and prompt replies. She is so awesome and really deserves a raise. Pay her more

Shopkolohe.com
États-Unis
Presque 5 ans d’utilisation de l’application
Smile.io a répondu 29 septembre 2024

Thanks for leaving a review! We agree that Lynn is indeed awesome 💖

Don't hesitate to reach out if you have any questions.

Smile Team ✨

28 octobre 2024

Just installed and configured, so far so good. I like the flexibility and the ability to scale with little cost up front.

The Puzzle Center
États-Unis
4 jours d’utilisation de l’application
Smile.io a répondu 30 octobre 2024

We smiled reading this review! Thank you so much :)))

10 octobre 2024

Andrea helped me w a problem I could not figure out. Easy directions from her and voila!!!

Selah James
États-Unis
2 mois d’utilisation de l’application
Smile.io a répondu 12 octobre 2024

Thank you so much for the 5-star rating 💖

If you need any help, please do not hesitate to reach out.

Smile Team ✨

7 octobre 2024

Jade was very helpful. I feel comfortable reaching out to her again should another question arise.

MadeWorn
États-Unis
8 mois d’utilisation de l’application
Smile.io a répondu 8 octobre 2024

Thank you so much for taking the time to leave this review! We really appreciate it 💖

Don't hesitate to reach out if you have any questions.

Smile Team ✨