Note globale
4,9
Nombre d’avis par note
  • 88 % des avis sont des avis à 5 étoiles
  • 8 % des avis sont des avis à 4 étoiles
  • 2 % des avis sont des avis à 3 étoiles
  • 1 % des avis sont des avis à 2 étoiles
  • 1 % des avis sont des avis à 1 étoiles
24 avril 2024

Andreandana and Joana were really kind and helpfull when i had troubles with the app, the app is friendly and useful for customers cashbacks and loyalty, would recommend to try it out.

Beauty Box Mérida
Mexique
Environ 2 ans d’utilisation de l’application
Smile.io a répondu 26 avril 2024

Thanks so much for taking the time to leave a review! We really appreciate the kind words 🙏 We are happy Andreandana and Joana could help :)

Lynn - - Smile Team ✨

2 avril 2024

We are in the process of setting up our loyalty program and have been in contact with customer support several times with questions. They have been very responsive and Brandon in particular was very helpful today in researching an issue I had with their loyalty landing page template. Overall the app has been pretty user-friendly as far as getting the back end all set up. Looking forward to launching our program soon!

Beesponsible
États-Unis
Environ 2 mois d’utilisation de l’application
Smile.io a répondu 4 avril 2024

Thanks so much for taking the time to leave us a review! So glad to hear that the set up is going well and that our team has been there to help when questions come up. We're here to help in any way we can 🤓

Best of luck with the upcoming launch! 🚀

Yours in Loyalty,

✨ The Smile Support Team ✨

9 mars 2024

Working with Lynn was an absolute pleasure. Top notch customer service. Super attentive and easy to communicate with.
The app is great but the customer service takes it to another level.

Sparq
États-Unis
Presque 5 ans d’utilisation de l’application
Smile.io a répondu 11 mars 2024

We are so glad you think the app is great and Lynn was able to assist you here! We think she's pretty awesome too :)

22 avril 2024

Simply perfect support - could not be any better

Lemyn
États-Unis
Plus de 3 ans d’utilisation de l’application
Smile.io a répondu 24 avril 2024

Thanks so much for taking the time to leave this review 💖 It was a pleasure assisting you!

Lisa - Smile Team✨

5 mars 2024

Great so far - reasonable pricing, great customer support by Andrea, plenty of functions. If they add multiple language possibility, would give them 6 stars :)

NIASHA
Suisse
Presque 4 ans d’utilisation de l’application
Smile.io a répondu 8 mars 2024

Thanks for your 5 stars! We hope you continue to enjoy the app :)))

2 février 2024

The app has worked flawlessly for me since it was installed. I had a bit of a self-inflicted hiccup on store migration, but I contact customer services and Brandon was quick on the case with an export of additional data that I needed to make my life a little easier.

MG USA
Espagne
Environ un an d’utilisation de l’application
Smile.io a répondu 3 février 2024

Thanks for leaving a review!

Don't hesitate to reach out if you have any questions. We're always here when you need us!

Smile Team ✨

19 mars 2024

Excellent customer service from Jade with updating our rewards program to ensure we can continue to bring this service to our customers. Happy to be a loyal user of Smile!

Charlie and Fox
Australie
Plus de 2 ans d’utilisation de l’application
Smile.io a répondu 21 mars 2024

Thanks for taking the time to rate us 5 stars! We really appreciate it 🙂

Yours in Loyalty,

✨ Jade & The Smile Support Team ✨

3 mars 2024

Angie from Smile has been si patient & helpful while trying to integrate another app to our SMILE account. Not only this, but she went above & beyond helping me with other Smile functions, thank-you so much!

YCL
Australie
Plus de 2 ans d’utilisation de l’application
Smile.io a répondu 5 mars 2024

Thanks for taking the time to leave a review! I'm so glad I could help :D

- Angie & the Smile Team ✨

23 avril 2024

The app support team is very good, and very helpful with setting up and optimizing your program. There's tons of resources they provide to help you set up your program in the most effective way possible.

TechSpade
Canada
7 mois d’utilisation de l’application
Smile.io a répondu 25 avril 2024

Thanks for leaving a review! Don't hesitate to reach out if you have any questions. We're always here when you need us!

Smile Team ✨

24 avril 2024

Love the app, Jade with customer service was extremely nice & helpful.

K-Carroll.com
États-Unis
Presque 5 ans d’utilisation de l’application
Smile.io a répondu 25 avril 2024

! We really appreciate the kind words 🙏 Thanks for the review!

Yours in Loyalty,

✨ The Smile Support Team ✨