Note globale
4,9
Nombre d’avis par note
  • 88 % des avis sont des avis à 5 étoiles
  • 8 % des avis sont des avis à 4 étoiles
  • 2 % des avis sont des avis à 3 étoiles
  • 1 % des avis sont des avis à 2 étoiles
  • 1 % des avis sont des avis à 1 étoiles
15 décembre 2023

First, customer service has been fantastic. They're very responsive on chat and have helped us navigate setup and adjustments. It's been working with no issues and the tool is easy to use. They also helped us with a price break as a nonprofit!

Appleton Habitat ReStore
États-Unis
5 mois d’utilisation de l’application
Smile.io a répondu 17 décembre 2023

Thank you so much for taking the time to leave this review! We really appreciate it 💖

Smile Team ✨

6 décembre 2023

I had an issue with the wording of the point system when it was sent to the customer. Brandon was able to help me out straight away and get it sorted

ELN Collective
Australie
8 mois d’utilisation de l’application
Smile.io a répondu 7 décembre 2023

WE are delighted Brandon was able to resolve your issue. Please reach out if there is anything else we can help with.

Cheers

The Smile team

22 avril 2024

Lisa did an amazing job! - This is an awesome app! - Thank you Lisa!

Kingston Gourmet Seasoning Co.
États-Unis
Environ 2 heures d’utilisation de l’application
Smile.io a répondu 24 avril 2024

Thank you so much for taking the time to leave this review and for all your kind words 💖 It was a pleasure assisting you and I'm so glad to hear you're loving Smile 🤩

Lisa - Smile Team✨

4 décembre 2023

The customer service was on point. Lisa was very helpful and quick at answering all my questions and helped me resolve an issue I had promptly. Thank you Lisa for all your help

M. A. G. Unique
Canada
Environ 2 ans d’utilisation de l’application
Smile.io a répondu 6 décembre 2023

Ah, so glad to hear that Lisa was able to help you and that you found her to be on point! This is what we love to see 💖

We'll be here if you need anything else at all 🤓

Yours in Loyalty,

✨ The Smile Support Team ✨

9 janvier 2024

Lisa was knowledgeable, prompt, and extremely helpful. Solid app and solid customer service.

Ayamaya Outdoors
États-Unis
7 mois d’utilisation de l’application
Smile.io a répondu 11 janvier 2024

Thank you, we really appreciate your kind words. We agree Lisa is awesome.

Cheers

The Smile team

16 février 2024

Lisa was beyond quick with her response and solutions offered. I was able to get the rewards program running, and have a link for social.

Thank you again!

EH Treasures
États-Unis
Environ une heure d’utilisation de l’application
Smile.io a répondu 18 février 2024

Thanks for leaving a review!

Don't hesitate to reach out if you have any questions. We're always here when you need us!

Smile Team ✨

17 janvier 2024

Best experience!

JNK Jewelry
Canada
Environ un an d’utilisation de l’application
Smile.io a répondu 18 janvier 2024

Thank you so much for taking the time to leave this review 💛

Jade - Smile Team✨

3 janvier 2024

My technician Lisa was able to answer my question in a prompt and timely manner. Thanks!

Hush
Canada
Plus de 3 ans d’utilisation de l’application
Smile.io a répondu 4 janvier 2024

Thank you so much for taking the time to leave this review 💛 It was a pleasure assisting you!

Lisa - Smile Team✨

6 janvier 2024

Really helpful support staff! Shoutout to Hannah! was able to accomodate to my requests and quick responses! Looking forward to continue using this for decadest to come hopefully :)

TCG MV
Maldives
5 jours d’utilisation de l’application
Smile.io a répondu 7 janvier 2024

Thanks so much for your review! So glad I was able to assist you, don't hesitate to reach out in the future! -Hannah & The Smile Team :)

12 janvier 2024

Lisa was very helpful and very responsive. :)

Wooden Ships
États-Unis
Environ 4 ans d’utilisation de l’application
Smile.io a répondu 14 janvier 2024

Thank you so much for taking the time to leave this review 💛 It was a pleasure assisting you!

Lisa - Smile Team✨