Smile: Loyalty & Rewards

Smile: Loyalty & Rewards

Avis (6 474)

Note globale
4,8
Nombre d’avis par note
  • 88 % des avis sont des avis à 5 étoiles
  • 8 % des avis sont des avis à 4 étoiles
  • 2 % des avis sont des avis à 3 étoiles
  • 1 % des avis sont des avis à 2 étoiles
  • 1 % des avis sont des avis à 1 étoiles
Modifié le 30 octobre 2024

Great customer service! Fast and informative!

WakeWater Beverage Co
Canada
Plus de 3 ans d’utilisation de l’application
Smile.io a répondu 27 juin 2024

Thank you for your review! We really appreciate it :)

4 mai 2024

Set up could not have been easier, & everything has been smooth since day 1. It does exactly what it says it will do, & has not required me to spend any time checking up on it or fixing things like happens with so many other programs. We've also been very pleased with the response from the customers, they really enjoy the rewards program, & is a good way to keep your customers coming back to you.

I recently reached out to support with some questions regarding compatibility with an order integration app, & the team at Smile went way above & beyond to be sure all of my questions were quickly answered & lend additional support to be sure I ended up with the result I needed :)

Seedville USA
États-Unis
Plus d'un an d’utilisation de l’application
Smile.io a répondu 10 mai 2024

Thanks so much for taking the time to leave a review! We really appreciate the kind words 🙏

- Smile Team ✨

6 août 2024

I appreciate you helping me, thank you!

WJST Jet Set Skybound Store
États-Unis
4 jours d’utilisation de l’application
Smile.io a répondu 8 août 2024

Thank you for your review! We are so glad Lynn was able to help you :)

16 août 2024

I just downloaded the app and I couldn't find the dashboard. I opened a chat with support and Lynn was amazing. The agent was so patient, kind, and knowledgeable. I will definitely suggest this app to others.

Pleascent
États-Unis
Environ une heure d’utilisation de l’application
Smile.io a répondu 17 août 2024

Thank you so much for taking the time to leave this review! We really appreciate it 💖

Don't hesitate to reach out if you have any questions.

Smile Team ✨

4 juin 2024

Ezra was very professional and kind. Follow up was amazing and helped me find a solution.

Dragonfly Dreams Bamboo
États-Unis
8 mois d’utilisation de l’application
Smile.io a répondu 7 juin 2024

Thanks for taking the time to rate us 5 stars! So glad Ezra could help get you up and running. We really appreciate the review 🙂

Yours in Loyalty,

✨ The Smile Support Team ✨

10 juin 2024

Great app! Setting up the account is so easy and user friendly! Customer service has been very helpful as well!

Penguin CBD
États-Unis
5 mois d’utilisation de l’application
Smile.io a répondu 12 juin 2024

Thank you for your review. We are so pleased to hear that setting up your program was easy!

2 août 2024

Really good and helpful customer service.

EQLZ
États-Unis
4 jours d’utilisation de l’application
Smile.io a répondu 3 août 2024

Thanks for taking the time to leave us a review! 💛

3 juillet 2024

This is a great loyalty program and has great customer service!

Gym Direct
Australie
8 mois d’utilisation de l’application
Smile.io a répondu 6 juillet 2024

Thank you so much for taking the time to leave this review! We really appreciate it 💖

Don't hesitate to reach out if you have any questions. We're always here when you need us!

Smile Team ✨

23 mai 2024

The team at Smile is what made this app worth it, 100%. As a Web Designer, we all run into some bumps in the road. The communication was very easy and reassuring because you were talking to an actual person on the other side. It took a team to figure out the issue (Angie, Ezra, and Cole - you guys rock!) It was resolved and I was able to deliver the great news to my client - letting her know her site is good to go and seamless!

My Sister's Closet
États-Unis
Environ un an d’utilisation de l’application
Smile.io a répondu 25 mai 2024

Thanks so much for taking the time to leave a review! We really appreciate the kind words 🙏

- Smile Team ✨

12 juillet 2024

Great customer service! I had a question and they replied very fast.

PetTack.com
États-Unis
24 jours d’utilisation de l’application
Smile.io a répondu 16 juillet 2024

It's great that you were able to get a quick solution to your question! We hope you continue to enjoy the app.