Smile: Loyalty Rewards Program

Smile: Loyalty Rewards Program

Avis (6 637)

Note globale
4,8
Nombre d’avis par note
  • 88 % des avis sont des avis à 5 étoiles
  • 8 % des avis sont des avis à 4 étoiles
  • 2 % des avis sont des avis à 3 étoiles
  • 1 % des avis sont des avis à 2 étoiles
  • 1 % des avis sont des avis à 1 étoiles
20 juin 2024

Happy Lucky’s loose leaf tea is both brick & mortar and online. What drew me to you all back in 2019, when we set up with Shopify, was Smile was the only loyalty program that worked and facilitated customers to earn and redeem via both channels. We’ve been smiling ever since. And, thank you Brandon for your recent help. Much appreciated.

Happy Lucky's Teahouse
États-Unis
Plus de 4 ans d’utilisation de l’application
Smile.io a répondu 22 juin 2024

So pleased Brandon could help you out! Thank you so much for taking the time to leave us a 5-star rating! We really appreciate it 💖

19 juin 2024

We just started using Smile.io for our brand for referrals and rewards. The platform is intuitive and has lots of great options. But even more, their customer support is top notch! We made a mistake when setting up and Lynn replied immediately and followed up until we got it all fixed. Excited to continue using Smile!

Esembly
États-Unis
Plus d'un an d’utilisation de l’application
Smile.io a répondu 22 juin 2024

Thank you so much for taking the time to leave this review! We really appreciate it 💖

Don't hesitate to reach out if you have any questions. We're always here when you need us!

Smile Team ✨

2 juillet 2024

This app is relevant if you want to use a loyalty program in your Shopify store.

I needed help a few times, and their support was very responsive, I am thinking of Joana who responded to me in less than an hour and took the time to help me!

So I recommend this app !

Josette & Tic
France
Presque 2 ans d’utilisation de l’application
Smile.io a répondu 10 août 2024

Thank you so much for taking the time to leave this review! -Joana :)

30 juillet 2024

Found the integration and setup easy to follow and intuitive. Support staff via chat was also very responsive and helpful (thanks Joana for your help!)

The Third Place Books
Australie
Environ un mois d’utilisation de l’application
Smile.io a répondu 31 juillet 2024

Thanks for taking the time to leave us a review! 💛

Joana - Smile Team 💛

15 juillet 2024

Our customers love the rewards program and the support team are always happy to help in a timely manner.

Moolk Pty Ltd
Australie
Presque 5 ans d’utilisation de l’application
Smile.io a répondu 17 juillet 2024

We always love hearing that customers are enjoying the loyalty program, our support will always be here for any questions you have :)

30 mai 2024

This app has been great! Had a small issue with the widget not showing on our site due to some other app code blocking it and Cole was able to fix the issue quickly!

The Red Wagon
États-Unis
Plus de 3 ans d’utilisation de l’application
Smile.io a répondu 1 juin 2024

Thank you for taking the time to leave a review! I'm glad we could help!

22 août 2024

The customer service is outstanding! Quick response and talked me through any questions I had as I was setting this up. so good

her PUBLIC Boutique
Canada
3 jours d’utilisation de l’application
Smile.io a répondu 23 août 2024

Thank you so much for taking the time to leave this review and for all your kind words 💖 It was a pleasure assisting you!

Lisa - Smile Team✨

9 septembre 2024

Helpful and responsive customer support

BRUNT Workwear
États-Unis
Environ un an d’utilisation de l’application
Smile.io a répondu 11 septembre 2024

Thank you for your review and feedback, we are really glad to hear you found our customer support helpful :)

18 juin 2024

We have been using smile.io for 2+ years and it has been great. Customers love it and it take VERY little time from support. Very self service, just what I was looking for.

SportStop.com
États-Unis
Plus de 3 ans d’utilisation de l’application
Smile.io a répondu 22 juin 2024

Thanks so much for taking the time to leave a review! We really appreciate the kind words 🙏

- Smile Team ✨

29 juillet 2024

There was an issue with the integration because of my theme - NOT because of the Smile app and they dug deep and fixed it for me! Great customer service!

Lash Lift Society
États-Unis
Environ un mois d’utilisation de l’application
Smile.io a répondu 31 juillet 2024

Thank you so much for taking the time to leave this review! We really appreciate it 💖

Don't hesitate to reach out if you have any questions. We're always here when you need us!


Smile Team ✨