Smile: Loyalty Rewards Program

Smile: Loyalty Rewards Program

Avis (3 961)

Note globale
4,9
Nombre d’avis par note
  • 90 % des avis sont des avis à 5 étoiles
  • 6 % des avis sont des avis à 4 étoiles
  • 2 % des avis sont des avis à 3 étoiles
  • 1 % des avis sont des avis à 2 étoiles
  • 2 % des avis sont des avis à 1 étoiles
Modifié le 17 janvier 2025

Amazing loyalty program. We switched because of rampant code leaks and saw immediate savings due to fewer discounts. I recommend this app (if you have the budget).

Update: The customer service is very good.

Update #2: Joana is pretty incredible - give her a promotion!

Country Life Natural Foods
États-Unis
8 mois d’utilisation de l’application
Smile.io a répondu 30 octobre 2024

Thank you so much for taking the time to leave this rating! We really appreciate it 💖

Don't hesitate to reach out if you have any questions. 


Smile Team ✨

21 janvier 2025

Le service client est super rapide et efficace. Nous avons des réponses précise afin de répondre à nos intérogation.

Les Sublimes
Canada
Plus de 2 ans d’utilisation de l’application
Smile.io a répondu 23 janvier 2025

Merci pour cette belle critique. Nous sommes heureux de voir que vous avez vécu une excellente expérience avec notre équipe !

4 novembre 2024

Excellent Loyalty and Rewards app! I had some issues implementing a few of the features and was helped and taken through it step by step. Thanks so much Hannah!

Battle Honours 3D ™
Royaume-Uni
Environ un an d’utilisation de l’application
Smile.io a répondu 5 novembre 2024

Thank you for leaving such a lovely review. Glad to get those features up and running! We look forward to watching your loyalty program thrive - Hannah :)

29 août 2024

I had contacted Smile support months ago, and I was disappointed that the Redeem Points functionality was not available in our checkout. They said they would provide my feedback to the development team. I just received an email out of the blue (from a person, which is even better) that the feature is now functional, and it's already active in our checkout. That is great customer support!

EnGenius Store
États-Unis
8 mois d’utilisation de l’application
Smile.io a répondu 30 août 2024

Thank you so much for providing us with your feedback and for this 5-star review! We really appreciate it. 💖

Shelby - Smile Team ✨

19 décembre 2024

The app is generally very easy to use with a decent UX, although Smile's customer service is incredible. Lynn has been very helpful and super responsive, assisting us with any errors that we've come across or questions we've had.

Daybird
États-Unis
Environ 2 ans d’utilisation de l’application
Smile.io a répondu 22 décembre 2024

Thank you so much for taking the time to leave this review! We really appreciate it 💖

3 février 2025

Support was great! Appreciated not just the response, but the relevant help articles to support the conversation.

ATA Cosmetics
États-Unis
25 jours d’utilisation de l’application
Smile.io a répondu 5 février 2025

Thank you for leaving this review! We are happy to hear you had great support when you reached out.

Modifié le 30 janvier 2025

Smile.io is an excellent choice for businesses that want to enhance customer loyalty and drive repeat sales through a well-structured rewards program.

Tennis Giant
Canada
Plus de 5 ans d’utilisation de l’application
Smile.io a répondu 27 janvier 2025

Thank you for your review - we really appreciate you taking the time to leave it!

1 mars 2025

Lynn was friendly and helpful!

Live zero
R.A.S. chinoise de Hong Kong
Plus de 2 ans d’utilisation de l’application
Smile.io a répondu 3 mars 2025

Thank you so much for taking the time to leave this review! We really appreciate it 💖

Don't hesitate to reach out if you have any questions.

Smile Team ✨

27 février 2025

Super helpful! Thanks Carla :)

Tallow + Ash
Royaume-Uni
Environ 2 ans d’utilisation de l’application
Smile.io a répondu 28 février 2025

So glad you found Carla helpful - we think she's great too! We appreciate you taking the time to leave this review :)

Modifié le 15 janvier 2025

Shelby was very patient and very helpful, directed me to exactly what I needed. Thanks Shelby!

Updated to add: Lynn was attentive to my needs and got everything sorted out quickly!

Preggy Plus
Trinité-et-Tobago
Plus de 2 ans d’utilisation de l’application
Smile.io a répondu 13 décembre 2024

We smiled reading this review! Thank you so much :)