Smile: Loyalty & Rewards , 5 997 avis
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I use this app to help me gain loyal customers. I love it and the team is so helpful. I really like how it is easy to use and I was able to understand the features.
Excellent! We're stoked to hear you've been loving Smile and have found it easy to use and understand. Thanks for the 5-star review 🌟
Easily customisable. Support are super friendly and helpful. Very easy system to use!
Overall easy to use. Will see how this will be for the foreseeable use.
Good value for money and support have been very responsive to my questions and have created mini-video tutorials for specific issues. The functionality is B2C focussed and we run a B2B business, hence I'm not able to give 5 stars as some configuration options that would be useful aren't currently available.
Thanks so much for the feedback around some of the things we could be doing better to be more B2C focused. I have reached out to learn more because we would love to hear more specifics about what these needs are!
Genuinely looking forward to hearing more. See you over in the email/chat threads!
Yours in Loyalty,
Brandon
Love this! So easy to set up and a great option for customers <3
Just started using this app, looks quite promising! It has a lot of interesting features that will surely be of help in customer retention.
Hello there! Thank you so much for taking the time to leave us this review 💖
We can't wait to grow alongside with you!
Smile.io has been amazing. We had a small issue and Maggie was on it to help us out (unfortunately her response went to spam so we just found out now!) Thank you Maggie & Smile.io team <3
Thank you so much for your review! Our support team works hard to help our merchants out so we love hearing feedback like this 💖
Good and easy to use, some features will need to pay though.
We've been using Sweet Tooth for about a month now, and are happy with the experience. There is an added dynamic to our relationship with our loyal customers, which keeps them more connected with our store.
The initial setup was pretty easy. There was a bit of labour creating coupon codes for the points discounts on our website (most of our sales are in-store anyway). The upgrade to redeem points in-store was timely and will probably be the main way our customers redeem points, so yay!
The only issue is a bit of confusion with existing customers on our website, as they have to sign up again to start collecting points, which doesn't really work if they are trying to sign up with the same email address. An option to just switch over existing customers from my end would be really handy.
very nice app the free program is nice, the paid program looks much better but they are expensive for new stores. overall very nice and easy app