Smile: Loyalty & Rewards , 5 966 avis
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seems pretty good so far and encourages customers to place orders
i am very happy with the service today. i had the $49 plan and when i explain my needs and the feature is too many for me. they explained kindly about i can downgrade my plan to be free! really thankful!
Thank you so much for taking the time to share your thoughts!! Please don't hesitate to reach. out to our team whenever - always happy to help! 💖
Just writing to say that that I had a really great experience with one of your team members - Rachel - who assisted me greatly in working through an offer we wanted to provide our customers which wasn't out of the box for Smile. She was awesome and it was an absolute pleasure and we got there in the end! Thanks Rachel and SMILE!
Thank you so much for your review! We're so glad to hear that you had a great experience with Rachel 💖
Love how easy this is. Thank You!
good app
Excellent app. Easy setup. Would recommend to anyone thinking of a Customer Rewards Program.
Tech supporter Nicole was amazing and thorough. I have no doubt if I have a problem on my side, they will walk me through what to do. !!!!
It was great chatting with you today! Thanks so much for taking the time to leave a review 😄 Don't hesitate to reach out if you need anything, we are here! - Nicole
So far so good! The customer service is very attentive and super helpful if you have any questions installing the app. Shout out to Lisa for helping me figure out the API codes! I'm excited to implement this loyalty program for my customers :)
It was an absolute pleasure chatting with you today! Thank you so so much for taking the time to leave this review and for your super kind words 💖💛 - Lisa
Love how much I can customize the reward settings, all for free. Really feel like this is going to set our store apart!
In general, this is a great loyalty program and I feel like it has definitely added value to my website. There are a few things that could improve; my customers tend to find the rewards panel confusing (I think the slider bar where they go to redeem their points really throws them off-I wish Smile would change this to make it more user-friendly!). I also did not find the start up info as helpful as I would have liked. More examples of how to set up your store and e-mails would have been awesome. That said, I will continue to use the program and recommend to others.
Thank you for your review and feedback! We're going to be reaching out to help out more here :)