Smile: Loyalty & Rewards

Smile: Loyalty & Rewards

Avis (6 549)

Note globale
4,8
Nombre d’avis par note
  • 88 % des avis sont des avis à 5 étoiles
  • 8 % des avis sont des avis à 4 étoiles
  • 2 % des avis sont des avis à 3 étoiles
  • 1 % des avis sont des avis à 2 étoiles
  • 1 % des avis sont des avis à 1 étoiles
6 juin 2024

Absolutely awesome service

Cassine
Bermudes
Plus de 5 ans d’utilisation de l’application
Smile.io a répondu 7 juin 2024

💛 Thank you so much for taking the time to leave a review! We're happy to hear you're loving Smile.

10 juillet 2024

Great customer service!

Charlotte et Charlie
Canada
13 jours d’utilisation de l’application
Smile.io a répondu 12 juillet 2024

We do think our customer support is pretty awesome so thank you for review and we are glad you feel the same! :)

2 juillet 2024

Customer service is excellent. Program is working great. My customers love this rewards program!

One Stop Apothecary Shop
États-Unis
Environ un mois d’utilisation de l’application
Smile.io a répondu 6 juillet 2024

Thank you so much for taking the time to leave this review! We really appreciate it 💖

Don't hesitate to reach out if you have any questions. We're always here when you need us!

Smile Team ✨

7 juin 2024

thorough and quick! shelby was great!

Skin & Soul
États-Unis
Presque 4 ans d’utilisation de l’application
Smile.io a répondu 10 juin 2024

Thank you for your review. We are happy to hear Shelby was great (we think she's pretty great too!) We will be here if you have any other questions :)

3 juillet 2024

I recently had the pleasure of receiving assistance from Lynn at Smile.io, and I cannot express enough how grateful I am for her exceptional support. From the very beginning, I was having a lot of difficulty navigating through some of the features and functionalities of the platform. However, Lynn was there to guide me every step of the way.

Lynn's patience and dedication were evident throughout our interactions. She took the time to thoroughly understand the issues I was facing and provided clear, step-by-step instructions to resolve them. Her explanations were always easy to follow, and she made sure that I was comfortable with each step before moving on to the next.

What truly stood out was Lynn's unwavering commitment to ensuring that I had a positive experience. She never rushed through our conversations and was always willing to go the extra mile to help me understand the solutions. Her friendly and professional demeanor made the entire process much less stressful and more manageable.

In addition to her technical expertise, Lynn's customer service skills are truly commendable. She was always prompt in her responses and consistently provided helpful and insightful advice. It's clear that she genuinely cares about her clients and takes pride in her work.

Given the outstanding level of service that Lynn provides, I firmly believe that she deserves recognition and a raise for her hard work. Her dedication to helping customers and her ability to make complex issues seem simple are invaluable assets to Smile.io. Lynn's support has not only resolved my issues but also left me with a very positive impression of the company.

Thank you, Lynn, for your exceptional service and for making my experience with Smile.io so much better. Your efforts are greatly appreciated!

SVNE Organics
Royaume-Uni
Environ un mois d’utilisation de l’application
Smile.io a répondu 6 juillet 2024

Thank you so much for taking the time to leave this review! We really appreciate it 💖

Don't hesitate to reach out if you have any questions. We're always here when you need us!

Smile Team ✨

18 juillet 2024

The app is great, and has pleasant automation templates with a great responsive team from both the billing and implementation support. Unlike other similar apps which looks more bare-bone and had to do more manual customisations.

Just unfortunate there's only simplified chinese and no traditional chinese support, and there are certain fields which just can't be manually overwritten.

SunnyHills Hong Kong
Singapour
3 jours d’utilisation de l’application
Smile.io a répondu 23 juillet 2024

Thanks so much for taking the time to leave us a review!!!

Modifié le 22 juillet 2024

Hannah was very helpful as usual.

TENGA STORE USA
États-Unis
Plus de 3 ans d’utilisation de l’application
Smile.io a répondu 8 juin 2024

Thanks for taking the time to rate us 5 stars! We really appreciate it 🙂

20 juin 2024

Tout est parfait, tant au niveau des fonctionnalités que du service client. Sauf qu'au final je n'ai pas pu l'utiliser car certains éléments ne PEUVENT PAS être traduits (par exemple les boutons d'action). Cela m'a fait perdre beaucoup de temps et un peu d'argent car évidemment c'est le type de chose dont vous vous apercevez en finalisant l'app. Donc nickel tant que vous restez en anglais, sinon, passez votre chemin.

La Sélection du Pro
France
6 mois d’utilisation de l’application
Smile.io a répondu 28 juillet 2024

Thank you for your honest review & feedback! We'll work on this and be better!

11 juillet 2024

Smile is an excellent loyalty and rewards program app. Angie from the support team was very helpful in getting our program set up. Highly recommend Smile!

LookHUMAN
États-Unis
8 jours d’utilisation de l’application
Smile.io a répondu 15 juillet 2024

Thanks so much for leaving a review! I'm glad I could help

- Angie and the Smile Team

18 juin 2024

Amazing app

Apipet
Croatie
7 mois d’utilisation de l’application
Smile.io a répondu 22 juin 2024

Thank you for your lovely review!