Smile: Loyalty & Rewards

Smile: Loyalty & Rewards

Avis (6 551)

Note globale
4,8
Nombre d’avis par note
  • 88 % des avis sont des avis à 5 étoiles
  • 8 % des avis sont des avis à 4 étoiles
  • 2 % des avis sont des avis à 3 étoiles
  • 1 % des avis sont des avis à 2 étoiles
  • 1 % des avis sont des avis à 1 étoiles
16 août 2024

Shelby was very responsive and detailed in her support of my second chat request. Very professional and answered my questions exactly. Thank you!

RVA Store
États-Unis
Environ une heure d’utilisation de l’application
Smile.io a répondu 17 août 2024

Thank you so much for taking the time to leave this review! We really appreciate it 💖

Don't hesitate to reach out if you have any questions.

Smile Team ✨

Modifié le 9 septembre 2024

I had a customer who was having trouble redeeming a coupon using points, and I worked with Hannah, the app's support manager, to resolve the issue.
She was an amazing manager. She listened to my repeated inquiries and quickly came up with alternatives.

Thanks to her, I was able to get it resolved. I would definitely recommend this app to others.

LINE FRIENDS SQUARE
Corée du Sud
Plus de 3 ans d’utilisation de l’application
Smile.io a répondu 30 mai 2024

Thank you so much for the kind words and for choosing Smile! 😃

2 juillet 2024

Seamless so far, fast and effective customer service. Thank you Maggie

Wild Emery
Australie
9 jours d’utilisation de l’application
Smile.io a répondu 6 juillet 2024

Thank you so much for taking the time to leave this review! We really appreciate it 💖

Don't hesitate to reach out if you have any questions. We're always here when you need us!

Smile Team ✨

25 juin 2024

Customer service is so helpful in setup and troubleshooting. We just launched, but very excited to see how this helps grow our business.

Resort to Style
États-Unis
26 jours d’utilisation de l’application
Smile.io a répondu 26 juin 2024

Thank you so much for taking the time to leave this review 💖 It was a pleasure assisting you!

Lisa & Shelby - Smile Team✨

7 juin 2024

Service client super réactif et efficace !

Imane Harmonie
France
11 mois d’utilisation de l’application
Smile.io a répondu 8 juin 2024

Thank you for your lovely review!!!

12 juillet 2024

A really easy to use app, with a simple set up which looks great! Amazing support team too. Hannah was really helpful at assisting us and answered all of our questions. Really recommend!

The Inspired Stories
Royaume-Uni
2 jours d’utilisation de l’application
Smile.io a répondu 16 juillet 2024

Thank you for this lovely review, I really appreciate it and hope you continue to enjoy the app

- Hannah :)

5 juin 2024

Top app, works perfectly x

Tacky And Upsetting
Royaume-Uni
12 mois d’utilisation de l’application
Smile.io a répondu 7 juin 2024

Thanks so much for leaving us a 5 star review :)

Yours in Loyalty,

✨ The Smile Support Team ✨

5 juin 2024

Great customer service

StonedGenie.com
États-Unis
Environ un an d’utilisation de l’application
Smile.io a répondu 7 juin 2024

Thanks so much for taking the time to leave a review! <3 We are happy to hear that our Support Team could help!

12 juin 2024

Very helpful with my questions. Was provided advise for resolution of issue, with follow up.

Simply Graced Mama
États-Unis
4 mois d’utilisation de l’application
Smile.io a répondu 13 juin 2024

Thanks so much for taking the time to leave a review! We really appreciate the kind words 🙏

- Smile Team ✨

25 juin 2024

Support team, Erza was very helpful in assisting us with the integration of Smile.io to Hydrogen Shopify until it was successful.

Antikode
Indonésie
18 jours d’utilisation de l’application
Smile.io a répondu 27 juin 2024

Thank you for the review! We really appreciate it. We think Ezra is pretty awesome too 😄

-The Smile.io Team