Smile: Loyalty Rewards Program

Smile: Loyalty Rewards Program

Avis (6 639)

Note globale
4,8
Nombre d’avis par note
  • 88 % des avis sont des avis à 5 étoiles
  • 8 % des avis sont des avis à 4 étoiles
  • 2 % des avis sont des avis à 3 étoiles
  • 1 % des avis sont des avis à 2 étoiles
  • 1 % des avis sont des avis à 1 étoiles
Modifié le 25 juin 2024

This is a loyalty program with tremendous flexibility that is easy to set up and amend and it keeps our clients happy as a value add in a competitive landscape. As a small business, I found the monthly fees to be steep once I hit the threshold to outgrow the free plan, however the customer service team was extremely supportive, diligent and creative in finding ways to help me to maintain the program.

Blue Mountain Tea Co
Canada
Presque 3 ans d’utilisation de l’application
8 juillet 2024

Great App with Awesome Support.
They really superfast to solve my issued.
Keep it on, Smile Team. Don't forget to always keep your SMILE!

Many thanks.
Eric

Ticket To The Moon
Indonésie
Plus d'un an d’utilisation de l’application
Smile.io a répondu 10 juillet 2024

Thanks for your lovely review Eric! We are glad your issue was solved quickly :)

10 juin 2024

Lynn is awesome and followed up with me to make sure I made the change in plan before my next billing cycle. Highly recommend!

Puree Juice Bar
États-Unis
Plus de 7 ans d’utilisation de l’application
Smile.io a répondu 12 juin 2024

Thank you for your review! We are so glad Lynn was able to help you :)

5 juillet 2024

Brandon did an excellent job sharing the path to update my app settings to acheive what I wanted to do with our Rewards program settings. Thank you for the excellent help, concise and spot on.

All Star Case Breaks
États-Unis
Presque 2 ans d’utilisation de l’application
Smile.io a répondu 6 juillet 2024

Thank you so much for taking the time to leave this review! We really appreciate it 💖

Don't hesitate to reach out if you have any questions. We're always here when you need us!


Smile Team ✨

29 août 2024

Best customer support ..Quick responses and solves issues

little jungle
Inde
16 jours d’utilisation de l’application
Smile.io a répondu 31 août 2024

Thanks for taking the time to rate us 5 stars! We really appreciate it 🙂

5 juillet 2024

I needed quite a bit of help during setup and the customer service team was very helpful. Time will tell how the app performs for us, but so far so good.

The Eczema Company
États-Unis
3 mois d’utilisation de l’application
Smile.io a répondu 23 juillet 2024

Thank you so much for taking the time to leave this review! We really appreciate it 💖

31 juillet 2024

Very good customer service :)

Estado Natural
Mexique
Presque 6 ans d’utilisation de l’application
Smile.io a répondu 2 août 2024

We smiled reading this review! Thank you so much :)

10 mai 2024

We have been using Smile for over a decade. We have used them across platforms, name changes and through rough times. Best rewards platform out there. Support is awesome and spot on. Can't say enough good things about this app.

Beadsofcambay.com
États-Unis
Plus de 3 ans d’utilisation de l’application
Smile.io a répondu 12 mai 2024

Thank you so much for taking the time to leave this review! We really appreciate it 💖

Don't hesitate to reach out if you have any questions. We're always here when you need us!

Smile Team ✨

14 août 2024

I really appreciate that the app integrates so well with Klaviyo and Shop for Karma. Very cool.

Freshfield
Canada
2 jours d’utilisation de l’application
Smile.io a répondu 16 août 2024

Thank you so much for taking the time to leave this review and rate us 5 stars 💖 It was a pleasure assisting you!

Lisa - Smile Team✨

15 août 2024

The app is relatively easy to navigate and the chat support was very helpful.

Jesse's Teahouse
États-Unis
Environ un an d’utilisation de l’application
Smile.io a répondu 28 août 2024

Thanks so much for taking the time to leave us a review! We genuinely appreciate you doing so 🙏

We did reach out to your last conversation thread to see if there was anything else we could help with.

Yours in Loyalty,

✨ The Smile Support Team ✨