Smile: Loyalty Rewards Program

Smile: Loyalty Rewards Program

Avis (3 957)

Note globale
4,9
Nombre d’avis par note
  • 90 % des avis sont des avis à 5 étoiles
  • 6 % des avis sont des avis à 4 étoiles
  • 2 % des avis sont des avis à 3 étoiles
  • 1 % des avis sont des avis à 2 étoiles
  • 2 % des avis sont des avis à 1 étoiles
26 juin 2024

Had an issue from a customer not receiving the full amount of points, contacted Smile through chatbox and Lisa was able to resolve promptly by providing step by step instructions for me to follow which was really appreciated, as I'm not great with technology. Thank you so much

Art Inspirations Crafts UK
Royaume-Uni
6 mois d’utilisation de l’application
Smile.io a répondu 28 juin 2024

Thank you so much for taking the time to leave this review and for all your kind words 💖 It was a pleasure assisting you!

Lisa - Smile Team✨

16 janvier 2025

Works well, customer service has been great. Customers love it!

Vape Pen Sales
États-Unis
Plus de 3 ans d’utilisation de l’application
Smile.io a répondu 17 janvier 2025

Thank you so much for the lovely review!

It’s always our goal to provide the best service possible, and knowing we’ve met your expectations truly makes our day. If there’s ...

24 octobre 2024

Great experience so far, has all the features we needed and at a more competitive price than some other options. Lynn was incredibly helpful with any questions I had during the set up process they seem to always be online!!

Estella Collection
États-Unis
9 jours d’utilisation de l’application
Smile.io a répondu 26 octobre 2024

Thanks for leaving a review! We agree that Lynn is indeed excellent 💖

Don't hesitate to reach out if you have any questions.

Smile Team ✨

11 février 2025

Lynn was very quick to answer and resolve my issue! Thank you!

Discovery Decants
États-Unis
1 jour d’utilisation de l’application
Smile.io a répondu 13 février 2025

Thanks so much for taking the time to leave us a review! We genuinely appreciate you doing so 🙏

10 septembre 2024

Great app with very deep features. Easy to set up with simple rewards, but has the sophistication to customize and offer complex rewards for different scenarios. Support is great and super responsive. Highly recommend!

BIGHORN Mountain Food
États-Unis
4 mois d’utilisation de l’application
Smile.io a répondu 12 septembre 2024

Thank you so much for taking the time to leave this review and for all your kind words 💖 It was a pleasure assisting you!

Lisa - Smile Team✨

9 octobre 2024

After investigating nearly a dozen different loyalty programs, I settled on a couple to test out, based on stellar reviews. Both had similar features, but in terms of pricing and support, Smile was the clear winner.

The team has gone out of its way to be helpful, which is a huge factor when you're running a small business that processes a lot of transactions.

Bossanova Wine & Beer
Canada
26 jours d’utilisation de l’application
Smile.io a répondu 12 octobre 2024

We are so happy to be an app that you enjoy working with! We will always be here for any questions you have :)

15 janvier 2025

Excellent customer service. Shelby is always very helpful.

lovingthyselfrocks
États-Unis
2 mois d’utilisation de l’application
Smile.io a répondu 18 janvier 2025

Thanks so much for taking the time to rate us 5 stars! 🤩

Modifié le 11 mars 2025

We are starting to work with Smile as we think they provide a great solution, but where we think they are excelling is on their customer support!! Jade has been of a great help and we are sure that we will stick with them for long time. Thanks!

BARNER
Espagne
11 mois d’utilisation de l’application
Smile.io a répondu 23 novembre 2024

Thank you for taking the time to leave this review! We're so glad to hear that you had a helpful experience with Shelby 🤩

9 septembre 2024

Great app with good customer service, very reactive and always trying to find a solution. I would give 5 stars, but we still do miss translations functionalities, right now a lot them are only available in English, and we would love to extend them to other stores with its full potential (using points in checkout, on product page, customer page...)

Melvin & Hamilton
France
6 mois d’utilisation de l’application
Smile.io a répondu 11 septembre 2024

Thank you for your review and feedback - this is something we will definitely look into and keep you updated with.

We are very glad to hear that our customer support were ...

25 mars 2025

the team is very helpful

BeeVitamins
Australie
8 mois d’utilisation de l’application
Smile.io a répondu 28 mars 2025

We are so glad to hear that you had great support from our team! Thank you for this review.