
Smile: Loyalty Rewards Program
Répond aux normes de qualité les plus strictes de Shopify en matière de rapidité, de simplicité d’utilisation et de valeur pour les marchands
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Had an issue from a customer not receiving the full amount of points, contacted Smile through chatbox and Lisa was able to resolve promptly by providing step by step instructions for me to follow which was really appreciated, as I'm not great with technology. Thank you so much
Thank you so much for taking the time to leave this review and for all your kind words 💖 It was a pleasure assisting you!
Lisa - Smile Team✨
Works well, customer service has been great. Customers love it!
Thank you so much for the lovely review!
It’s always our goal to provide the best service possible, and knowing we’ve met your expectations truly makes our day. If there’s ...
Great experience so far, has all the features we needed and at a more competitive price than some other options. Lynn was incredibly helpful with any questions I had during the set up process they seem to always be online!!
Thanks for leaving a review! We agree that Lynn is indeed excellent 💖
Don't hesitate to reach out if you have any questions.
Smile Team ✨
Lynn was very quick to answer and resolve my issue! Thank you!
Thanks so much for taking the time to leave us a review! We genuinely appreciate you doing so 🙏
Great app with very deep features. Easy to set up with simple rewards, but has the sophistication to customize and offer complex rewards for different scenarios. Support is great and super responsive. Highly recommend!
Thank you so much for taking the time to leave this review and for all your kind words 💖 It was a pleasure assisting you!
Lisa - Smile Team✨
After investigating nearly a dozen different loyalty programs, I settled on a couple to test out, based on stellar reviews. Both had similar features, but in terms of pricing and support, Smile was the clear winner.
The team has gone out of its way to be helpful, which is a huge factor when you're running a small business that processes a lot of transactions.
We are so happy to be an app that you enjoy working with! We will always be here for any questions you have :)
Excellent customer service. Shelby is always very helpful.
Thanks so much for taking the time to rate us 5 stars! 🤩
We are starting to work with Smile as we think they provide a great solution, but where we think they are excelling is on their customer support!! Jade has been of a great help and we are sure that we will stick with them for long time. Thanks!
Thank you for taking the time to leave this review! We're so glad to hear that you had a helpful experience with Shelby 🤩
Great app with good customer service, very reactive and always trying to find a solution. I would give 5 stars, but we still do miss translations functionalities, right now a lot them are only available in English, and we would love to extend them to other stores with its full potential (using points in checkout, on product page, customer page...)
Thank you for your review and feedback - this is something we will definitely look into and keep you updated with.
We are very glad to hear that our customer support were ...
the team is very helpful
We are so glad to hear that you had great support from our team! Thank you for this review.