Note globale
4,9
Nombre d’avis par note
  • 88 % des avis sont des avis à 5 étoiles
  • 8 % des avis sont des avis à 4 étoiles
  • 2 % des avis sont des avis à 3 étoiles
  • 1 % des avis sont des avis à 2 étoiles
  • 1 % des avis sont des avis à 1 étoiles
Modifié le 4 mars 2024

Early stages of using this app, but so far it seems really intuitive with great functionality. Customer service experience has also been amazing, especially with helping me to set up the referral program. Excited to use it further!

OLOE
Australie
5 mois d’utilisation de l’application
Smile.io a répondu 31 octobre 2023

Thanks so much for taking the time to leave us a review! We're so glad to hear the positive feedback and we cannot wait to watch your business grow as you scale things up 🚀

We're here if you need anything else!

Yours in Loyalty,

✨ The Smile Support Team ✨

1 mars 2024

Merci à Jade qui m'a beaucoup aidé. J'ai pu régler mon problème rapidement grâce à elle, elle est super

Boïa
France
9 jours d’utilisation de l’application
Smile.io a répondu 5 mars 2024

Thank you so much for taking the time to leave such a wonderful review! We are happy to hear that you are happy with Smile!

Yours in Loyalty,

✨ Jade &The Smile Support Team

16 janvier 2024

Smile is simply the best Loyalty solution out there for Shopify. Great support

CopalaByBenRose
États-Unis
Environ une heure d’utilisation de l’application
Smile.io a répondu 17 janvier 2024

Thanks for the kind words about our app and our support team! They mean so very much :)

Yours in Loyalty,

The Smile Support Team

11 janvier 2024

Très réactif quand on rencontre un problème, c'est appréciable. Merci pour votre aide, grâce à vous j'ai résolu mon problème rapidement

Ethnilink
France
Presque 2 ans d’utilisation de l’application
Smile.io a répondu 13 janvier 2024

Thanks for leaving a review! Don't hesitate to reach out if you have any questions. We're always here when you need us!

Smile Team ✨

1 avril 2024

Easy to use. Great support

Love♥Vonshe Skincare
États-Unis
Environ 3 heures d’utilisation de l’application
Smile.io a répondu 4 avril 2024

Thank you so much for taking the time to leave us a review! We really appreciate it 🤩

- Smile Team ✨

14 novembre 2023

Customer service, especially Nicole, is a huge help and very responsive. Thank you!

GE Designs
États-Unis
Environ un an d’utilisation de l’application
Smile.io a répondu 16 novembre 2023

Thanks for taking the time to leave us a stellar review and the kind words about Nicole! She's a rockstar and we're so glad she was able to help you so much 🫶

Yours in Loyalty,

✨ The Smile Support Team ✨

22 novembre 2023

Appreciate a lot for their help. Their assistant is not only helpful but just so quick and responsive. A thumbs up for Customer service

pawssprint
Malaisie
30 jours d’utilisation de l’application
Smile.io a répondu 25 novembre 2023

We are so grateful 🙏 to have you as a merchant and really appreciate your kind review. 💛

Please reach out if we can help with anything else.

Cheers

The Smile Team 🤗

1 novembre 2023

I have been loving Smile and found customers have become more incentivized to purchase for reward points. I recently had a call with Mackenzie from the Smile team to go over some BFCM strategies, and it made me love Smile even more! Great program, great people. Highly recommend!

Get Into The Limelight
États-Unis
6 mois d’utilisation de l’application
Smile.io a répondu 3 novembre 2023

Thanks for leaving a review! We agree that Mack is indeed excellent 💛💛💛

Don't hesitate to reach out if you have any questions. We're always here when you need us!

Smile Team ✨

16 novembre 2023

Great support got set up quick!

My Breeches
Royaume-Uni
Environ 2 ans d’utilisation de l’application
Smile.io a répondu 18 novembre 2023

Thank you so much for your kind review we are delighted we could help you! 💛

Best regards

The Smile Team

11 octobre 2023

Highly recommend this app to other small businesses looking for a loyalty partner. The app is stable, easy to use and customizable for your brand. On the rare occasion of system outages or data delays, they proactively notify you of issues and expected resolution times. More importantly, the support team at Smile is fantastic. We moved to another e-commerce platform that wasn't integrated with Smile (so sad to leave!) and they took such good care of us in the off-boarding and data migration process. 10/10 would recommend.

Left Field Brewery
Canada
Plus de 2 ans d’utilisation de l’application
Smile.io a répondu 13 octobre 2023

Thank you for your wonderful review! We are so sad to see you go too, but we'll be here in the future if you ever need us again!

Smile Team ✨