Smile: Loyalty Rewards Program

Smile: Loyalty Rewards Program

Avis (6 656)

Note globale
4,8
Nombre d’avis par note
  • 88 % des avis sont des avis à 5 étoiles
  • 8 % des avis sont des avis à 4 étoiles
  • 2 % des avis sont des avis à 3 étoiles
  • 1 % des avis sont des avis à 2 étoiles
  • 1 % des avis sont des avis à 1 étoiles
7 novembre 2024

Truly impeccable and helpful customer service!

MSX Distribution
Italie
4 jours d’utilisation de l’application
Smile.io a répondu 9 novembre 2024

Thanks so much for taking the time to leave a review! We really appreciate it 🙏

- Smile Team ✨

4 mai 2024

Set up could not have been easier, & everything has been smooth since day 1. It does exactly what it says it will do, & has not required me to spend any time checking up on it or fixing things like happens with so many other programs. We've also been very pleased with the response from the customers, they really enjoy the rewards program, & is a good way to keep your customers coming back to you.

I recently reached out to support with some questions regarding compatibility with an order integration app, & the team at Smile went way above & beyond to be sure all of my questions were quickly answered & lend additional support to be sure I ended up with the result I needed :)

Seedville USA
États-Unis
Plus d'un an d’utilisation de l’application
Smile.io a répondu 10 mai 2024

Thanks so much for taking the time to leave a review! We really appreciate the kind words 🙏

- Smile Team ✨

11 septembre 2024

Still need some help on the customer side with enrollment / customer finding thier share link to share with other clients. This really needs to be more visible and promoted somehow..more bolder / bigger. I am sure in time this will work out better

LCB REWARDS
États-Unis
3 mois d’utilisation de l’application
Smile.io a répondu 13 septembre 2024

Thank you for your review and feedback here. Someone will reach out to discuss this further with you :)

19 septembre 2024

Very happy with the support! They go above and beyond and are very responsive.

Capitalkidz
États-Unis
Plus de 5 ans d’utilisation de l’application
Smile.io a répondu 22 septembre 2024

Thank you so much for taking the time to leave this review!

We really appreciate it 💖

Don't hesitate to reach out if you have any questions,

Smile Team ✨

Modifié le 8 janvier 2025

Working with Joana has been a great experience. She has a very understanding disposition and she was able to solve my concerns.

Shedavi
États-Unis
Plus de 5 ans d’utilisation de l’application
Smile.io a répondu 20 août 2024

Thank you so much for taking the time to leave a review! We really appreciate it 💖

Angie and the Smile Team ✨

10 mai 2024

We have been using Smile for over a decade. We have used them across platforms, name changes and through rough times. Best rewards platform out there. Support is awesome and spot on. Can't say enough good things about this app.

Beadsofcambay.com
États-Unis
Plus de 3 ans d’utilisation de l’application
Smile.io a répondu 12 mai 2024

Thank you so much for taking the time to leave this review! We really appreciate it 💖

Don't hesitate to reach out if you have any questions. We're always here when you need us!

Smile Team ✨

30 mai 2024

This app has been great! Had a small issue with the widget not showing on our site due to some other app code blocking it and Cole was able to fix the issue quickly!

The Red Wagon
États-Unis
Plus de 3 ans d’utilisation de l’application
Smile.io a répondu 1 juin 2024

Thank you for taking the time to leave a review! I'm glad we could help!

13 août 2024

Great service, and even better app, one of the best reward programs out there!

Crystal & Stone
Australie
Plus de 4 ans d’utilisation de l’application
Smile.io a répondu 15 août 2024

Thanks so much for taking the time to leave a review! We really appreciate the kind words 🙏

- Smile Team ✨

20 août 2024

Absolutely a game changer for retention, re-engagement, and increasing average order value! Can not speak highly enough about their customer support - any time we've had a question, the team is knowledgeable and quick to respond. They're also highly creative - helping us think differently about the programs we're running, and how to make them even better!

TOG Partner Portal
États-Unis
5 mois d’utilisation de l’application
Smile.io a répondu 23 août 2024

Thank you very much for taking the time to leave this review! We are so glad that you're enjoying Smile. 😊

Shelby - Smile Team ✨

29 octobre 2024

App assez facile à paramétrer. Service support réactif et qui m'a bien aidée. Juste dommage que certaines fonctionnalités basiques soient réservées au plan le plus cher.

Fouilhoux
France
8 jours d’utilisation de l’application