Smile: Loyalty Rewards Program

Smile: Loyalty Rewards Program

Avis (6 610)

Note globale
4,8
Nombre d’avis par note
  • 88 % des avis sont des avis à 5 étoiles
  • 8 % des avis sont des avis à 4 étoiles
  • 2 % des avis sont des avis à 3 étoiles
  • 1 % des avis sont des avis à 2 étoiles
  • 1 % des avis sont des avis à 1 étoiles
4 décembre 2024

The Smile app is fantastic! - User friendly, and packed with incredible features and customization. The updates show that the developers are committed to improving the customer experience. We've utilized this app in our shop for a little over a year, and have seen positive ROI! We highly recommend enabling all of the apps features to maximize customer engagement.
Smile's customer support has always been responsive, helpful, and friendly - nothing short of outstanding! We highly recommend the Smile app for your customer loyalty needs!

Day Designer
États-Unis
Plus d'un an d’utilisation de l’application
Smile.io a répondu 6 décembre 2024

Thank you for your kind words! We are so happy to hear that you'd highly recommend us - we look forward to watching your program thrive!

9 janvier 2025

I had the pleasure of working with Shelby from the Smile.io support team, and I couldn’t be more impressed. Shelby was incredibly helpful, responding quickly and guiding me through the issue with ease. Thanks to her clear communication and quick resolution, we were able to solve the problem in no time. A big thank you to Shelby for providing excellent support!

Filler Lux™
États-Unis
6 mois d’utilisation de l’application
Smile.io a répondu 10 janvier 2025

Thank you for taking the time to leave us a review and for such kind words! It was great working with you. ☺️
- Shelby

3 janvier 2025

Smile.io's Customer service was best of the best. Shelby was quick, responsive, helpful, kind. Thank you!

HOW TO CAKE IT
Canada
Environ 5 ans d’utilisation de l’application
Smile.io a répondu 5 janvier 2025

Thanks for leaving a review!

Don't hesitate to reach out if you have any questions.

Smile Team ✨

11 novembre 2024

We’ve had an excellent experience with this app and the support team behind it. The features have been incredibly useful for our store, and the customization options are fantastic. When we needed assistance, the support team was prompt, responsive, and handled our request quickly and professionally.

The level of customer service has been outstanding, and it’s clear that the team truly cares about their users. This experience has given us confidence in the app, and we’re now considering upgrading to a paid plan. Highly recommend this app to any store owner looking for a reliable and user-friendly solution!

ourCommonplace
Norvège
Environ 3 ans d’utilisation de l’application
Smile.io a répondu 12 novembre 2024

Thank you for your review and your insightful feedback about our features! We hope you enjoy using our app :)))

20 février 2025

A very competent team, always ready to help and always trying to find solutions. A very well-developed app that I would recommend! Keep up the excellent work!

Liquid-Life
Allemagne
8 mois d’utilisation de l’application
Smile.io a répondu 21 février 2025

Thank you so much for taking the time to leave this review! We really appreciate it 💖

Don't hesitate to reach out if you have any questions.

Smile Team ✨

16 janvier 2025

Works well, customer service has been great. Customers love it!

Vape Pen Sales
États-Unis
Plus de 3 ans d’utilisation de l’application
Smile.io a répondu 17 janvier 2025

Thank you so much for the lovely review!

It’s always our goal to provide the best service possible, and knowing we’ve met your expectations truly makes our day. If there’s ever anything else we can do for you, don’t hesitate to let us know—we’re here for you!

Lynn- Smile Team✨

Modifié le 15 janvier 2025

Shelby was very patient and very helpful, directed me to exactly what I needed. Thanks Shelby!

Updated to add: Lynn was attentive to my needs and got everything sorted out quickly!

Preggy Plus
Trinité-et-Tobago
Plus de 2 ans d’utilisation de l’application
Smile.io a répondu 13 décembre 2024

We smiled reading this review! Thank you so much :)

23 janvier 2025

Good experience with customer support, quick service from Lynn

Leina & Fleur
Australie
Plus de 7 ans d’utilisation de l’application
Smile.io a répondu 25 janvier 2025

Thanks for taking the time to rate us 5 stars!

Smile Team✨

31 janvier 2025

Awesome and friendly service. Been a happy customer for over 3 years....

Energize Health
Afrique du Sud
Plus de 4 ans d’utilisation de l’application
Smile.io a répondu 1 février 2025

Thanks for taking the time to rate us 5 stars! We really appreciate it 🙂

29 novembre 2024

We had an issue with Smile where the birthday points weren't being added but Ezra was able to quickly and efficiently resolve this issue and keep me updated along the way.

RAVE Coffee
Royaume-Uni
Plus de 4 ans d’utilisation de l’application
Smile.io a répondu 30 novembre 2024

Thank you for taking the time to leave this review! We're so glad to hear that you had a helpful experience with Ezra 🤩