Note globale
4,9
Nombre d’avis par note
  • 88 % des avis sont des avis à 5 étoiles
  • 8 % des avis sont des avis à 4 étoiles
  • 2 % des avis sont des avis à 3 étoiles
  • 1 % des avis sont des avis à 2 étoiles
  • 1 % des avis sont des avis à 1 étoiles
3 mars 2024

Angie from Smile has been si patient & helpful while trying to integrate another app to our SMILE account. Not only this, but she went above & beyond helping me with other Smile functions, thank-you so much!

YCL
Australie
Plus de 2 ans d’utilisation de l’application
Smile.io a répondu 5 mars 2024

Thanks for taking the time to leave a review! I'm so glad I could help :D

- Angie & the Smile Team ✨

23 avril 2024

The app support team is very good, and very helpful with setting up and optimizing your program. There's tons of resources they provide to help you set up your program in the most effective way possible.

TechSpade
Canada
7 mois d’utilisation de l’application
Smile.io a répondu 25 avril 2024

Thanks for leaving a review! Don't hesitate to reach out if you have any questions. We're always here when you need us!

Smile Team ✨

5 avril 2024

I was having some major problems and she was absolutely AMAZING!! She went into my account and fixed everything that needed fixed. She was very kind and answered all of my questions as well.

TL Wigs - Wigs and Toppers
États-Unis
Plus d'un an d’utilisation de l’application
Smile.io a répondu 8 avril 2024

Thank you so much for taking the time to leave this review! We're so glad to hear that you had a great experience with the Smile support team 🤩

Please don't hesitate to reach out if we can help with anything else.

Cheers!

- Smile Team ✨

24 avril 2024

Love the app, Jade with customer service was extremely nice & helpful.

K-Carroll.com
États-Unis
Presque 5 ans d’utilisation de l’application
Smile.io a répondu 25 avril 2024

! We really appreciate the kind words 🙏 Thanks for the review!

Yours in Loyalty,

✨ The Smile Support Team ✨

22 février 2024

Been using Smile for almost 4 years with no hiccups, it's a nice and easy app to use. We ran into some issues as well and had the pleasure of speaking with Hannah who went above and beyond to fix and resolve the issues which has ensured that we continue to use the app for our store! Great app and great people to work with.

RarePlayingCards.com
Canada
Environ un an d’utilisation de l’application
Smile.io a répondu 23 février 2024

Thanks so much for taking the time to leave a review! We really appreciate the kind words. We are happy Hannah was able to help :)

Yours in Loyalty,

✨ The Smile Support Team ✨

5 mars 2024

Have been using this app for a while now, and it's mostly great. There are a couple of features in the higher tier program I wish the lower budget versions had, because I just don't do the business volume to justify paying more to be able to segment my really good customers or be able to expire points, which i think would be a good incentive to get people shopping.

Have only had to contact support a couple of times and they've been great and extremely responsive.

Old Main Emporium
États-Unis
Environ 4 ans d’utilisation de l’application
19 février 2024

great customer service. solved my issue immediately and followed up by email to make sure I don't have any other issues.

Women Suits
États-Unis
Environ 3 ans d’utilisation de l’application
Smile.io a répondu 22 février 2024

Thank you so much for your review! We are glad you found our customer service great and that your issues were resolved quickly.

Hannah & The Smile Team

19 février 2024

Best rewards app ever and the support team is quick and super helpful
! Thank you Lynn for helping me out so quickly and got my problem solved.

Bella Gina Boutique
États-Unis
Presque 5 ans d’utilisation de l’application
Smile.io a répondu 22 février 2024

Thank you for your review - we are happy to hear Lynn was super helpful to you! Enjoy the app :)

- The Smile Team

29 février 2024

Been using Smile for about 3 years now and I am still impressed every day. Great app and great service, thanks Smile team!

Mothercity Liquor
Afrique du Sud
Plus de 3 ans d’utilisation de l’application
Smile.io a répondu 1 mars 2024

Thank you so much for taking the time to leave such a wonderful review! We are happy to hear that you are happy with Smile!

Yours in Loyalty,

✨ Jade &The Smile Support Team

13 mars 2024

Love it - probably the best loyalty program for Shopify that I've had the pleasure of using. We started with Smile, left for Stamped.io, then left for influence.io and we're back on Smile after all that. Didn't know what we lost til we left. They welcomed us back and it's been seamless since.

Popov Leather®
Canada
10 mois d’utilisation de l’application
Smile.io a répondu 15 mars 2024

Thank you for the five star rating and for finding your way back to us. We're happy to have you and your customers using Smile! 💛