Note globale
4,9
Nombre d’avis par note
  • 88 % des avis sont des avis à 5 étoiles
  • 8 % des avis sont des avis à 4 étoiles
  • 2 % des avis sont des avis à 3 étoiles
  • 1 % des avis sont des avis à 2 étoiles
  • 1 % des avis sont des avis à 1 étoiles
19 mars 2024

We have been very pleased with Smile running our Coffee Perks reward program. We have used it for over 2 years. The integrations are great as well which helps us be more productive in answering customer issues. We are getting ready to push out the referral program to drive loyalty. I recommend this app highly!

Volcanica Coffee
États-Unis
Plus de 3 ans d’utilisation de l’application
Smile.io a répondu 21 mars 2024

Thank you so much for taking the time to leave this review 💖 It was a pleasure assisting you!

✨The Smile Team✨

20 mars 2024

Awesome customer service, quick response time, but most importantly - pointed me to the right solution.

Morning
Singapour
Plus de 5 ans d’utilisation de l’application
Smile.io a répondu 21 mars 2024

Thanks so much for taking the time to leave a review! We really appreciate the kind words 🙏

Yours in Loyalty,

✨ The Smile Support Team ✨

30 avril 2024

Lisa provided great service. She was super quick, helpful and friendly!

Hunter Pet Store
États-Unis
Plus de 4 ans d’utilisation de l’application
Smile.io a répondu 2 mai 2024

Thank you so much for taking the time to leave this review 💖 It was a pleasure assisting you!

Lisa - Smile Team✨

13 mai 2024

I've been using Smile.io for our Shopify store's loyalty program and it has significantly enhanced our customer engagement. The setup was seamless, and it integrates perfectly with our store. What really stands out is the customer service—responsive, friendly, and incredibly helpful, solving any issues promptly. Highly recommend Smile.io if you're looking to boost customer loyalty and satisfaction.

Gummy Goodies
États-Unis
5 mois d’utilisation de l’application
Smile.io a répondu 15 mai 2024

Thank you for your lovely review. We are so glad to hear we are having a positive impact on your customer engagement and that you enjoyed speaking with our customer service team - we loved chatting we you too and are always happy to help :)

9 mars 2024

Working with Lynn was an absolute pleasure. Top notch customer service. Super attentive and easy to communicate with.
The app is great but the customer service takes it to another level.

Sparq
États-Unis
Environ 5 ans d’utilisation de l’application
Smile.io a répondu 11 mars 2024

We are so glad you think the app is great and Lynn was able to assist you here! We think she's pretty awesome too :)

23 avril 2024

The app support team is very good, and very helpful with setting up and optimizing your program. There's tons of resources they provide to help you set up your program in the most effective way possible.

TechSpade
Canada
7 mois d’utilisation de l’application
Smile.io a répondu 25 avril 2024

Thanks for leaving a review! Don't hesitate to reach out if you have any questions. We're always here when you need us!

Smile Team ✨

24 avril 2024

Love the app, Jade with customer service was extremely nice & helpful.

K-Carroll.com
États-Unis
Presque 5 ans d’utilisation de l’application
Smile.io a répondu 25 avril 2024

! We really appreciate the kind words 🙏 Thanks for the review!

Yours in Loyalty,

✨ The Smile Support Team ✨

20 mai 2024

We have had nothing but great experiences with the app! The customer service is exceptional. Karen was so incredibly helpful, fast and easy to work with!

Polished Prints
États-Unis
Plus d'un an d’utilisation de l’application
Smile.io a répondu 24 mai 2024

We are so glad you found Karen to be helpful (we think she's great too!) We are looking forward to watching your program thrive!

5 avril 2024

I was having some major problems and she was absolutely AMAZING!! She went into my account and fixed everything that needed fixed. She was very kind and answered all of my questions as well.

TL Wigs - Wigs and Toppers
États-Unis
Plus d'un an d’utilisation de l’application
Smile.io a répondu 8 avril 2024

Thank you so much for taking the time to leave this review! We're so glad to hear that you had a great experience with the Smile support team 🤩

Please don't hesitate to reach out if we can help with anything else.

Cheers!

- Smile Team ✨

23 février 2024

We have been very happy with Smile and have been using the product for a few years now. If you are looking for a rewards program, you need to add Smile to your list.

The Black Bow Jewelry Company
États-Unis
Plus de 5 ans d’utilisation de l’application
Smile.io a répondu 27 février 2024

Thanks so much for taking the time to leave a review! We are happy to hear that you are happy with Smile!

Yours in Loyalty,

✨ The Smile Support Team ✨