Avis (6 138)

Note globale
4,9
Nombre d’avis par note
  • 88 % des avis sont des avis à 5 étoiles
  • 8 % des avis sont des avis à 4 étoiles
  • 2 % des avis sont des avis à 3 étoiles
  • 1 % des avis sont des avis à 2 étoiles
  • 1 % des avis sont des avis à 1 étoiles
13 juin 2024

Love this app! Easy to use and support from Angie has been great. Cant ask for anything more or better!

Angie was patient and helped solve my problem with a different app integration.

Skarlett Blue
États-Unis
6 mois d’utilisation de l’application
Smile.io a répondu 17 juin 2024

Thank you for the review! We really appreciate it. We think Angie is pretty awesome too 😄

-The Smile.io Team

29 avril 2024

Such an easy program to manage, and our customers love it! Customer service is extremely helpful anytime I have a question or need assistance. Communication is clear, prompt, and helpful!

a boutique by Rachel Clark
États-Unis
Presque 4 ans d’utilisation de l’application
Smile.io a répondu 6 mai 2024

Thank you so much for taking the time to leave this review and for all your kind words 💖 It was a pleasure assisting you and I'm so glad to hear you and your customers are loving Smile 🤩

Lisa - Smile Team✨

23 mai 2024

The team at Smile is what made this app worth it, 100%. As a Web Designer, we all run into some bumps in the road. The communication was very easy and reassuring because you were talking to an actual person on the other side. It took a team to figure out the issue (Angie, Ezra, and Cole - you guys rock!) It was resolved and I was able to deliver the great news to my client - letting her know her site is good to go and seamless!

My Sister's Closet
États-Unis
Environ un an d’utilisation de l’application
Smile.io a répondu 25 mai 2024

Thanks so much for taking the time to leave a review! We really appreciate the kind words 🙏

- Smile Team ✨

7 juin 2024

The customer service is great with this app! Lisa was a big help, and super friendly and responsive.

Wildflowers
États-Unis
Environ 6 ans d’utilisation de l’application
Smile.io a répondu 10 juin 2024

Thank you for your review, we are so glad Lisa was friendly and helpful :)

26 juin 2024

Usable as a free option but the upgrade price is insane. Nearly a full year of shopify per month cost is insane (base plan is still more than shopify eahc month) for a small business doing small sales. Extremely easy to abuse and manipulate - I had a customer make multiple accounts and fake share and all the points were given every time. The 'tasks' are not real so this does not feel like you are getting the return for the customer to get their points. The free perks are nice enough, but I was looking for another option as soon as I could after the manipulation issue.

Marching Dogs
États-Unis
7 mois d’utilisation de l’application
10 avril 2024

Amazing customer service from Joana. She and her team help me a lot for the problem that I had..

Thank you all for kind and hard work.

Kallos
Croatie
Environ 5 ans d’utilisation de l’application
Smile.io a répondu 12 avril 2024

Thank you so much for taking the time to leave this review 💖 It was a pleasure assisting you!

-Joana

4 juin 2024

Very helpful with any questions I’ve had throughout the years. And my customers love being able to rack up points for rewards!

Mega-licious Cookie Co.
États-Unis
Environ 3 ans d’utilisation de l’application
Smile.io a répondu 5 juin 2024

Thank you so much for taking the time to leave this review! We really appreciate it 💖

Don't hesitate to reach out if you have any questions. We're always here when you need us!

Smile Team ✨

Modifié le 25 juin 2024

Smile.io Support team is phenomenal. Not only have they assisted with every integration questions we have had, they notify us when integrations are released that have features we have requested. Such a proactive and amazing team. With the ease-of-use, aggressive updates/development timeline, and award winning support - we can't recommend Smile enough.

Duckfeet USA
États-Unis
Plus d'un an d’utilisation de l’application
Smile.io a répondu 6 mai 2024

Thank you for taking the time to leave a review! I'm glad we could help!

Angie - Smile Team✨

23 avril 2024

With both in store Shopify POS and online sales, we love how seamless this system is. We've used it for years now and are very satisfied.

Perfectly Natural Soap
États-Unis
Presque 5 ans d’utilisation de l’application
Smile.io a répondu 25 avril 2024

Thanks for taking the time to rate us 5 stars! We really appreciate it 🙂

21 juin 2024

The best rewards system ever. It works great with Shopify POS and our online store linking rewards together. Customers also love its ease of use!

SH Supply LLC
États-Unis
3 mois d’utilisation de l’application
Smile.io a répondu 22 juin 2024

Thank you so much for taking the time to leave this review! We really appreciate it 💖

Don't hesitate to reach out if you have any questions. We're always here when you need us!


Smile Team ✨