Smile: Loyalty & Rewards
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Lynn's customer service was great.
Thank you for your review, we are so glad you had a good experience with Lynn :)
A very clear and user-friendly apps to setup your loyalty system. Overall is good. Customer service used to take long time to response, however currently has been improved, my problem can be solved within few hours.
Thank you for your feedback. We are glad that you can see an improvement in the app!
The client service was perfect. Thank you Joana for everything , your help and your prompt replies !
Thank you so much for taking the time to leave this review 💖 It was a pleasure assisting you!
Joana- Smile Team✨
I would highly recommend using Smile. The product itself is great and user-friendly, and their customer service is fantastic! The free plan really works well!
Thank you so much for taking the time to rate us 5 stars! We really appreciate it 🤩
- Smile Team ✨
Great support received from the team whenever customer loyalty points issue arise. Recently a merged shopify customer account got messed up and Ezra made sure that the account was put back in balance and made operable again
Thanks for dropping in to leave a review! Ezra is a gem. Glad you were able to get help from him and that your issues were resolved in a timely manner 🤓
Yours in Loyalty,
✨ The Smile Support Team ✨
Great app been using it since 2021! Also amazing and fast customer service from Hannah! She listened in and help me out.
Thanks so much for leaving a review! So glad to hear that Hannah was quick and you found her to be amazing. We love to hear that 🥰
Thanks for being our merchant these last 3 years! Cheers to more years to come 🥂
Yours in Loyalty,
✨ The Smile Support Team ✨
I’m a new Shopify owner and Andreandana Fitriah has been helping me get my Smile app set up. She got back to me so quickly and the set up has gone smoothly! Thanks for your help!
Thanks so much for taking the time to leave a review! We really appreciate the kind words 🙏 We are happy Andreandana could help :)
Yours in Loyalty,
✨ The Smile Support Team ✨
over and over again smile exceeds my expectations of their customer service! I've requested some truly ridiculous things and every time they come through and help me out big time!
really doing the loyalty thing right.
Thanks lisa!
Wow, thank you so much for these kind words! They really inspire us to keep pushing to provide an awesome product for you 💖
We are always delighted to help.
Thank you
Smile Team ✨
The Smile team.
Bill and the Team at Smile were wonderful in listening and understanding the issue I had due to a recent change to my account that I brought to their attention. Within 48 hours they proposed a solution and implemented it with care and concern. I wish EVERY one of my vendors, software suppliers and more worked this way, the world would be a much better place with much bigger SMILEs, thats for sure! Thank you Bill & Team.
Thanks for taking the time to rate us 5 stars! We really appreciate it 🙂
Yours in Loyalty,
✨ The Smile Support Team ✨
Great Customer Service by Brandon
Thank you so much for taking the time to leave us a 5-star rating! We really appreciate it 💖