Smile: Loyalty & Rewards
Répond aux normes de qualité les plus strictes de Shopify en matière de rapidité, de simplicité d’utilisation et de valeur pour les marchands
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Thank you very much for an awesome service
Daisy rocks :)
Quick and easy to set up. It's still early but I'm intrigued and anxious to see how well it does. Would recommend it to other online store owners.
Helps me with my sales 100%. Thanks a bunch.
Great app, easy to use and works amazing on our store.
www.thehiddenbase.com
Customer service is absolutely the worst! They told us to upgrade to 200$ plan to get the features we wanted, then after the upgrade, it turned out the features were only available on the 600$ plan, tried to downgrade literary 3 days later, been back and foward with customer service to get a refund for almost 2 weeks now, they still didn't refund!!! It is not the first time they are being super shady with billing!!!
We appreciate you taking the time to write in and leave feedback. I sent you a private message so that we can get this all sorted out for you ASAP.
I also took a look over your account and can see that you were automatically credited the difference between the plan you were on before and the plan you downgraded to. This credit will be applied to future invoices of your new plan automatically. I also sent a message to our Billing department so that they can see about getting you a refund instead of a credit if that is your preferred method.
As for the features, I reached out with further clarification on the features and plans, and a little gift on us, for any confusion.
Please let us know if there is anything else we can do. Don't hesitate to reach out if you need anything else.
💛 The Smile Team
easy set up, many features included
easy to set up, great way to reward buyers
Great customer service and great articles to help with set up! Lisa was super fab and very friendly and easy to chat with!
Thank you so much for taking the time to leave this kind review! It was a pleasure helping you today — please don't hesitate to reach out if you need anything else 😊💕
Lisa - Smile Team ✨
Been using it for a number of weeks. Works great and really encourages people to give their email addresses at the checkout. Using it primarily in POS right now. Very happy, recommended for sure.
Thanks so much for your 5 star review and recommendation! :)
Does anybody know if the points can expire? I haven't tried it yet because we need this feature before we make any decision. Can anybody help me?