Smile: Loyalty Rewards Program

Smile: Loyalty Rewards Program

Avis (6 645)

Note globale
4,8
Nombre d’avis par note
  • 88 % des avis sont des avis à 5 étoiles
  • 8 % des avis sont des avis à 4 étoiles
  • 2 % des avis sont des avis à 3 étoiles
  • 1 % des avis sont des avis à 2 étoiles
  • 1 % des avis sont des avis à 1 étoiles
12 janvier 2024

We've been using Smile for about 5 years now and it's become a crucial part of our business. All the features we need from a loyalty platform, great customer service, good value and most importantly it delights our customers.

KLORIS
Royaume-Uni
Plus de 4 ans d’utilisation de l’application
Smile.io a répondu 16 janvier 2024

Thanks for leaving a review! Don't hesitate to reach out if you have any questions. We're always here when you need us!

Smile Team ✨

2 février 2024

The app has worked flawlessly for me since it was installed. I had a bit of a self-inflicted hiccup on store migration, but I contact customer services and Brandon was quick on the case with an export of additional data that I needed to make my life a little easier.

MG USA
Espagne
Environ un an d’utilisation de l’application
Smile.io a répondu 3 février 2024

Thanks for leaving a review!

Don't hesitate to reach out if you have any questions. We're always here when you need us!

Smile Team ✨

9 janvier 2024

I’ve just downloaded the app, using the free version and so far so good. Really easy to set up & looks beneficial for customer loyalty.

I have to say Lisa from customer service was extremely helpful when I used the live chat. I don’t often leave reviews, however i was so impressed I thought it was important to do so, she is a credit to the company.

Buddies Gin®
Royaume-Uni
Plus de 3 ans d’utilisation de l’application
Smile.io a répondu 11 janvier 2024

We are delighted you like app and that the service you received from Lisa was so impressive.

We really appreciate you taking the time to leave us a review.

Please reach out if we can help with anything else.

Cheers

The Smile Team

26 avril 2024

Smile has been a great asset to our business. I reached out to them late the other night, and Lynn was able to respond quickly and resolve my issue fast. Great job, thank you!

Love Olive Co
États-Unis
Presque 4 ans d’utilisation de l’application
Smile.io a répondu 10 mai 2024

Thanks so much for leaving a review! So glad to hear that Lynn was quick and you found her to be amazing. We love to hear that 🥰

Yours in Loyalty,

✨ The Smile Support Team ✨

20 août 2024

Easy to set up, looks great, and when I needed help, Lisa was on top of it and got my questions answered within 5 minutes!

Beadlock Coffee
États-Unis
Environ une heure d’utilisation de l’application
Smile.io a répondu 21 août 2024

Thank you so much for taking the time to leave this review and for all your kind words 💖 It was a pleasure assisting you!

Lisa - Smile Team✨

2 avril 2024

Great support received from the team whenever customer loyalty points issue arise. Recently a merged shopify customer account got messed up and Ezra made sure that the account was put back in balance and made operable again

The Coffee Company
Australie
Plus de 4 ans d’utilisation de l’application
Smile.io a répondu 4 avril 2024

Thanks for dropping in to leave a review! Ezra is a gem. Glad you were able to get help from him and that your issues were resolved in a timely manner 🤓

Yours in Loyalty,

✨ The Smile Support Team ✨

22 août 2024

thank you

zimocare
Allemagne
Environ 2 mois d’utilisation de l’application
Smile.io a répondu 23 août 2024

Thanks so much for taking the time to leave a review!

- Smile Team ✨

24 décembre 2024

非常感谢smile相关人员提供的帮助

Product and inventory management
États-Unis
7 jours d’utilisation de l’application
Smile.io a répondu 4 janvier 2025

Thanks for taking the time to rate us 5 stars!

Smile Team✨

30 juillet 2024

Easy to setup and customer service was helpful

Apex Sim Racing
États-Unis
30 jours d’utilisation de l’application
Smile.io a répondu 31 juillet 2024

Thank you so much for taking the time to leave this review 💖 I'm so glad you're finding Smile easy to set up — can't wait to watch your loyalty program grow 🤩

Lisa - Smile Team✨

12 juin 2024

Brandon was incredibly helpful and got back to me immediately to not only answer my questions but give great tips as well!

Door County Candle Co. & Candle Bar
États-Unis
Environ un an d’utilisation de l’application
Smile.io a répondu 13 juin 2024

Thank you for the review. We are so glad you found Brandon to be helpful (we think she's great too!) We are looking forward to watching your program grow!