Smile: Loyalty & Rewards

Smile: Loyalty & Rewards

Avis (6 478)

Note globale
4,8
Nombre d’avis par note
  • 88 % des avis sont des avis à 5 étoiles
  • 8 % des avis sont des avis à 4 étoiles
  • 2 % des avis sont des avis à 3 étoiles
  • 1 % des avis sont des avis à 2 étoiles
  • 1 % des avis sont des avis à 1 étoiles
19 mars 2024

We have been very pleased with Smile running our Coffee Perks reward program. We have used it for over 2 years. The integrations are great as well which helps us be more productive in answering customer issues. We are getting ready to push out the referral program to drive loyalty. I recommend this app highly!

Volcanica Coffee
États-Unis
Plus de 3 ans d’utilisation de l’application
Smile.io a répondu 21 mars 2024

Thank you so much for taking the time to leave this review 💖 It was a pleasure assisting you!

✨The Smile Team✨

2 février 2024

The app has worked flawlessly for me since it was installed. I had a bit of a self-inflicted hiccup on store migration, but I contact customer services and Brandon was quick on the case with an export of additional data that I needed to make my life a little easier.

MG USA
Espagne
Environ un an d’utilisation de l’application
Smile.io a répondu 3 février 2024

Thanks for leaving a review!

Don't hesitate to reach out if you have any questions. We're always here when you need us!

Smile Team ✨

20 mars 2024

Awesome customer service, quick response time, but most importantly - pointed me to the right solution.

Morning
Singapour
Plus de 5 ans d’utilisation de l’application
Smile.io a répondu 21 mars 2024

Thanks so much for taking the time to leave a review! We really appreciate the kind words 🙏

Yours in Loyalty,

✨ The Smile Support Team ✨

19 novembre 2023

Smile.io has helped us create our custom rewards program and grow our returning customer base. The platform is easy to manage, which has allowed us to be flexible and versatile with what we do within the program.

The Laughing Pug Coffee Co
Australie
Presque 5 ans d’utilisation de l’application
Smile.io a répondu 21 novembre 2023

Thanks for taking the time to leave us a review! So very glad to hear that you've found Smile easy to manage and that our versatility has helped you build the program you've pictured 🤓

Yours in Loyalty,

✨ The Smile Support Team ✨

23 février 2024

We have been very happy with Smile and have been using the product for a few years now. If you are looking for a rewards program, you need to add Smile to your list.

The Black Bow Jewelry Company
États-Unis
Plus de 5 ans d’utilisation de l’application
Smile.io a répondu 27 février 2024

Thanks so much for taking the time to leave a review! We are happy to hear that you are happy with Smile!

Yours in Loyalty,

✨ The Smile Support Team ✨

12 janvier 2024

We've been using Smile for about 5 years now and it's become a crucial part of our business. All the features we need from a loyalty platform, great customer service, good value and most importantly it delights our customers.

KLORIS
Royaume-Uni
Plus de 4 ans d’utilisation de l’application
Smile.io a répondu 16 janvier 2024

Thanks for leaving a review! Don't hesitate to reach out if you have any questions. We're always here when you need us!

Smile Team ✨

Modifié le 1 mars 2024

Unable to customize what you want to earn point by customer.
After several enquiries, they only provide you an unfeasible solutions, and do not want to optimize the common features.

Mar 1, 2024 updates.
Offered an acceptable alternative to show product page pts.

Par-Tee Golf
Canada
Presque 2 ans d’utilisation de l’application
Smile.io a répondu 6 janvier 2024

Hi there,

Thank you for taking the time to share with us your concerns. I will follow up directly with you over email to understand exactly what you want to do and explore other possible solutions.

- Sarah and the Smile team

3 juin 2024

Excellent app. Good customer service.

Aribet Sport Boutique
États-Unis
Environ un mois d’utilisation de l’application
Smile.io a répondu 5 juin 2024

Thanks for taking the time to rate us 5 stars! We really appreciate it 🙂

7 juin 2024

Excellent service! 10/10

Walker Boutique
États-Unis
7 mois d’utilisation de l’application
Smile.io a répondu 10 juin 2024

We are so glad you found our service 10/10! Don't hesitate to get in touch if you have any loyalty questions :)

11 avril 2024

Great support. Thank you Jade for your prompt and brilliant support in resolving an issue with our referral links.

SaveCo Online Ltd
Royaume-Uni
Plus de 3 ans d’utilisation de l’application
Smile.io a répondu 13 avril 2024

Thank you for taking the time to leave this review! We're so glad to hear you're loving the app and that you had a helpful experience with Jade 🤩