Smile: Loyalty & Rewards

Smile: Loyalty & Rewards

Avis (6 300)

Note globale
4,9
Nombre d’avis par note
  • 88 % des avis sont des avis à 5 étoiles
  • 8 % des avis sont des avis à 4 étoiles
  • 2 % des avis sont des avis à 3 étoiles
  • 1 % des avis sont des avis à 2 étoiles
  • 1 % des avis sont des avis à 1 étoiles
2 janvier 2023

It's great to use, and easy integrate with Shopify POS.
However, since we just transferred the POS system from another system to Shopify.
The customers who were transferred became guests on the app, so they can't redeem the points they earned in the old system until they make the first purchase with Shopify POS OR create an online account before making any purchase. *The team is working on this issue.
Overall, it's still a great app to use, and the customer service was professional and patient.

Leivine Wine & Spirits
États-Unis
3 mois d’utilisation de l’application
Smile.io a répondu 4 janvier 2023

Thank you so much for taking the time to share your thoughts with us - it helps us improve continuously and maintain our growth mindset. We're always here to assist and are definitely glad to know you find our app and customer service to be of the quality you described!
- the Smile Team :)

9 novembre 2015

Easy to use and a great incentive program for return customers.

Afrugalistashaven
États-Unis
3 mois d’utilisation de l’application
20 avril 2022

Using the app has been a good experience but especially with the support! Jade was very helpful and patient with me.

Nich Boutique Collegeville
États-Unis
3 mois d’utilisation de l’application
Smile.io a répondu 20 avril 2022

So happy I could assist, thanks so much for taking the time to leave a review. :) -Jade <3

16 avril 2017

Easy to use,simple, and rewarding.

Kingcoyote
États-Unis
3 mois d’utilisation de l’application
26 juin 2016

Amazing programme! cannot wait for it to start converting my customers and spreading the word!
Well done! looking forward to working with the app!

Baby Brands Direct
Royaume-Uni
3 mois d’utilisation de l’application
18 juillet 2017

I just installed it and had trouble understanding the workflow for the referral process. Abbi spent 45min with me and answered all my questions and was super helpful, even when I was triple- and quadruple-checking everything! Awesome support!

Noemies Pantry
États-Unis
3 mois d’utilisation de l’application
6 décembre 2020

Really easy way to set up a referral program. Didn't have to worry about coding or anything like that.

AMIBODY
Saint-Martin (partie néerlandaise)
3 mois d’utilisation de l’application
Smile.io a répondu 6 décembre 2020

Thank you so much for taking the time to write us a review! So happy to hear you found it easy to launch your referral program ❤️

26 mars 2016

Very user friendly. My customers love it! Thank you!

Flygirl Cosmetics
États-Unis
3 mois d’utilisation de l’application
8 août 2014

Application seems to be off to a good start.

Shopify integration is now seamless with a tab integration which works great. Some features needed are color and text customization of the tab bar and customization of the "Points Store" including images and text.

When a customer signs up for the program, you are able to reward them with however many points you wish and you are also able to configure how much each point is worth and how many points are rewarded per dollar spent. But, one feature that could send this application through the roof is if we, the store, are able to reward customers for other actions on the site (i.e., sharing a product, referring a friend, subscribing to a newsletter, commenting on a blog post, writing a product review, etc.)

This application is in beta so the team is definitely hard at work developing it. We will continue to stand behind Sweet Tooth as we see nothing but untapped potential and look forward to seeing what features are rolled out in the months to come.

Support is very friendly and quick to help. Very easy to connect with so if there are any issues, the Sweet Tooth team is always available and willing to step in and help.

With a little bit of work and more features, this could be a ten star application -- worth more than any other rewards program application and could turn up to be priceless.

D&M Collectibles
États-Unis
2 mois d’utilisation de l’application
16 mai 2017

Great! we'll see result now ;) I have good hopes!

Miamihairshop Usa
R.A.S. chinoise de Hong Kong
3 mois d’utilisation de l’application