Smile: Loyalty & Rewards

Smile: Loyalty & Rewards

Avis (6 543)

Note globale
4,8
Nombre d’avis par note
  • 88 % des avis sont des avis à 5 étoiles
  • 8 % des avis sont des avis à 4 étoiles
  • 2 % des avis sont des avis à 3 étoiles
  • 1 % des avis sont des avis à 2 étoiles
  • 1 % des avis sont des avis à 1 étoiles
2 février 2024

The app has worked flawlessly for me since it was installed. I had a bit of a self-inflicted hiccup on store migration, but I contact customer services and Brandon was quick on the case with an export of additional data that I needed to make my life a little easier.

MG USA
Espagne
Environ un an d’utilisation de l’application
Smile.io a répondu 3 février 2024

Thanks for leaving a review!

Don't hesitate to reach out if you have any questions. We're always here when you need us!

Smile Team ✨

11 juillet 2024

I haven't used the app yet, but the customer service prior to install has been outstanding! Happy to find an app with quick, responsive support.

Speed Cleaning
États-Unis
38 minutes d’utilisation de l’application
Smile.io a répondu 16 juillet 2024

We hope you enjoy the app and find it useful for your business! Thanks for leaving a lovely review about our customer support :)

6 juin 2024

Absolutely awesome service

Cassine
Bermudes
Plus de 5 ans d’utilisation de l’application
Smile.io a répondu 7 juin 2024

💛 Thank you so much for taking the time to leave a review! We're happy to hear you're loving Smile.

Modifié le 1 mars 2024

Unable to customize what you want to earn point by customer.
After several enquiries, they only provide you an unfeasible solutions, and do not want to optimize the common features.

Mar 1, 2024 updates.
Offered an acceptable alternative to show product page pts.

Par-Tee Golf
Canada
Presque 2 ans d’utilisation de l’application
Smile.io a répondu 6 janvier 2024

Hi there,

Thank you for taking the time to share with us your concerns. I will follow up directly with you over email to understand exactly what you want to do and explore other possible solutions.

- Sarah and the Smile team

12 janvier 2024

We've been using Smile for about 5 years now and it's become a crucial part of our business. All the features we need from a loyalty platform, great customer service, good value and most importantly it delights our customers.

KLORIS
Royaume-Uni
Plus de 4 ans d’utilisation de l’application
Smile.io a répondu 16 janvier 2024

Thanks for leaving a review! Don't hesitate to reach out if you have any questions. We're always here when you need us!

Smile Team ✨

Modifié le 25 juin 2024

Love the app, Shelby with customer service was extremely nice & helpful.

K-Carroll.com
États-Unis
Environ 5 ans d’utilisation de l’application
Smile.io a répondu 25 avril 2024

! We really appreciate the kind words 🙏 Thanks for the review!

Yours in Loyalty,

✨ The Smile Support Team ✨

27 mars 2024

Lisa is the best! She helped me so quickly and was super friendly along the way. I love working with Smile. Bonus: my customers are loving this loyalty program. It all runs very smoothly and Smile's customer support is always there when you need them.

Squasht Boutique
États-Unis
Plus d'un an d’utilisation de l’application
Smile.io a répondu 28 mars 2024

Thank you so much for taking the time to leave this review and for all your kind words 💖 It was a pleasure assisting you and it's so awesome to hear that your customers are loving Smile 🤩

Lisa - Smile Team✨

22 août 2024

A minha experiencia com a Smile tem sido ótima, tem sem duvida ajudado a fidelizar os meus clientes e o suporte deles é fantástico, respondem prontamente a qualquer dúvida ou problema.

Laral Crafts
Portugal
4 mois d’utilisation de l’application
Smile.io a répondu 23 août 2024

Muitíssimo obrigada pela sua avaliação, a qual nos preenche de orgulho! :)

Modifié le 15 juillet 2024

Love it - probably the best loyalty program for Shopify that I've had the pleasure of using. We started with Smile, left for Stamped.io, then left for influence.io and we're back on Smile after all that. Didn't know what we lost til we left. They welcomed us back and it's been seamless since.

EDIT: Lynn was a rockstar and helped fix our theme issues within a few hours

Popov Leather®
Canada
Environ un an d’utilisation de l’application
Smile.io a répondu 15 mars 2024

Thank you for the five star rating and for finding your way back to us. We're happy to have you and your customers using Smile! 💛

10 juillet 2024

Great customer service!

Charlotte et Charlie
Canada
13 jours d’utilisation de l’application
Smile.io a répondu 12 juillet 2024

We do think our customer support is pretty awesome so thank you for review and we are glad you feel the same! :)