Avis (6 109)

Note globale
4,9
Nombre d’avis par note
  • 88 % des avis sont des avis à 5 étoiles
  • 8 % des avis sont des avis à 4 étoiles
  • 2 % des avis sont des avis à 3 étoiles
  • 1 % des avis sont des avis à 2 étoiles
  • 1 % des avis sont des avis à 1 étoiles
9 novembre 2023

Smile is a lovely and nice app with lots of nice features and points which are all really good.

Tip top lovely help from Jade, she's the best! =D

Aquacadabra
Royaume-Uni
Plus de 5 ans d’utilisation de l’application
Smile.io a répondu 10 novembre 2023

Thank you for taking the time to leave your review ❤️ It was a pleasure assisting you feel free to reach out if you need anymore assistance - Jade & The Smile Team

5 octobre 2023

Smile is a great app for rewards! We recently upgraded our plan and had a minor issue that came up when switching over. Lisa from chat support was super quick to answer our questions and get everything going successfully. Highly recommend!

Disciple Threads
États-Unis
Plus de 2 ans d’utilisation de l’application
Smile.io a répondu 6 octobre 2023

Thank you so much for taking the time to leave this review & for all your kind words 💛 It was a pleasure assisting you!

Lisa - Smile Team✨

30 juin 2023

David was very helpful. Quick and concise, gave me the answers I needed and in a timely manner. He even went out of his way to give me information and data I requested so I could decide on the right plan.

De Soto Sport
États-Unis
Environ 7 ans d’utilisation de l’application
Smile.io a répondu 30 juin 2023

We really appreciate you taking the time to leave us a review I'm glad we were able to help you.

Best regards

The Smile team

11 octobre 2023

The service works well for our needs, the staff is friendly and responsive and helped us get set up quick. Our customers love the loyalty system!

Pleaser Shoes
États-Unis
Environ 4 ans d’utilisation de l’application
Smile.io a répondu 13 octobre 2023

Thanks for leaving a review! Don't hesitate to reach out if you have any questions. We're always here when you need us!

Smile Team ✨

8 novembre 2023

We've been successfully using smile for a while and since we started focusing on rewarding our customers not only have sales increased but also the upsell

Mitchell Brands
États-Unis
Presque 2 ans d’utilisation de l’application
Smile.io a répondu 9 novembre 2023

Thank you so much for the kind words and for taking the time to leave this review! We really appreciate it 💖 And we are so glad to hear about how Smile has benefitted your business 😊

Please let us know if there is anything else we can do to support you!

Cheers,
Smile Team✨

6 juillet 2023

We love Smile. We've been with this app for almost 3 years and love the platform. It's easy to use not just for customers but for us as well on the back end. The customer service is amazing. They are friendly, quick, and really helpful while getting the information across in an easy way.

Siwon
Espagne
Environ 2 ans d’utilisation de l’application
Smile.io a répondu 6 juillet 2023

Thank you so much for your kind words we really appreciate your loyalty. Please feel free to reach out if there is anything we can help with.

Cheers

David

9 août 2023

We've been using the app for quite some time now, and it actually helped a lot to increase the referral process. It's simple, easy to use and understand and great for starting out a rewards program. Also, customer support was quick and spot on replying to our questions (shout out to David for helping us sort out tagging customers inside Shopify).

Purolabs Nutrition
Royaume-Uni
Plus d'un an d’utilisation de l’application
Smile.io a répondu 10 août 2023

Thank you for the kind words. We are so glad that you find Smile very easy to use, and enjoyed your support experience with David! 😊

Please do not hesitate to reach out again if you have more questions.

Cheers!

4 août 2023

We have been using Smile.Io for about 14 months. As we have grown the app has worked well for us. The support team - in particular David - has been very helpful. As we have grown there have been things we needed help with and they have always been able to help and accommodate our needs. Often apps push you to move to higher levels before you are ready or able to move but Smile has always been able to show us how to manage things or help us when needed.

Aloisia Beauty
États-Unis
Environ 2 ans d’utilisation de l’application
Smile.io a répondu 8 août 2023

Thanks so much for taking the time to leave this kind review — we really appreciate it! 😊

Smile Team ✨

Modifié le 1 février 2024

Quick answer, made me laugh with gifs LOL thanks byeeee

The Sassy Olive
États-Unis
Presque 5 ans d’utilisation de l’application
Smile.io a répondu 19 décembre 2023

Thanks so much for taking the time to leave a review! So glad to hear that our support team was able to provide you with such great customer service. They absolutely rock 😎

Yours in Loyalty,

✨ The Smile Support Team ✨

27 novembre 2023

Great customer service. Always super quick at getting back to us and are super timely at resolving any issues.

FAYT The Label
Australie
Plus de 2 ans d’utilisation de l’application
Smile.io a répondu 2 décembre 2023

We really appreciate your kind words thank you for taking the time to leave us a review.

Best

The Smile team