Smile: Loyalty Rewards Program

Smile: Loyalty Rewards Program

Avis (6 645)

Note globale
4,8
Nombre d’avis par note
  • 88 % des avis sont des avis à 5 étoiles
  • 8 % des avis sont des avis à 4 étoiles
  • 2 % des avis sont des avis à 3 étoiles
  • 1 % des avis sont des avis à 2 étoiles
  • 1 % des avis sont des avis à 1 étoiles
9 mai 2024

Brilliant app. I've used for over a year now and it's a great way to get return custom.

Great customer service too. Angie was friendly & super helpful.

Highly recommend

My Skinfood
Royaume-Uni
Environ un an d’utilisation de l’application
Smile.io a répondu 11 mai 2024

Thank you for taking the time to leave this review! We're so glad to hear you're loving the app and that you had a helpful experience with Angie 🤩

Don't hesitate to reach out if you have any questions. We're always here when you need us!

- Smile Team

25 avril 2024

Great app been using it since 2021! Also amazing and fast customer service from Hannah! She listened in and help me out.

NORDIC DISC GOLF
Suède
Plus de 2 ans d’utilisation de l’application
Smile.io a répondu 26 avril 2024

Thanks so much for leaving a review! So glad to hear that Hannah was quick and you found her to be amazing. We love to hear that 🥰

Thanks for being our merchant these last 3 years! Cheers to more years to come 🥂

Yours in Loyalty,

✨ The Smile Support Team ✨

16 août 2024

I just downloaded the app and I couldn't find the dashboard. I opened a chat with support and Lynn was amazing. The agent was so patient, kind, and knowledgeable. I will definitely suggest this app to others.

Pleascent
États-Unis
Environ une heure d’utilisation de l’application
Smile.io a répondu 17 août 2024

Thank you so much for taking the time to leave this review! We really appreciate it 💖

Don't hesitate to reach out if you have any questions.

Smile Team ✨

9 août 2024

Great app, great customer service

Mococo
Royaume-Uni
Environ 2 mois d’utilisation de l’application
Smile.io a répondu 10 août 2024

Thanks so much for taking the time to leave a review! We really appreciate it 🙏

- Smile Team ✨

20 mars 2024

Awesome customer service, quick response time, but most importantly - pointed me to the right solution.

Morning
Singapour
Plus de 5 ans d’utilisation de l’application
Smile.io a répondu 21 mars 2024

Thanks so much for taking the time to leave a review! We really appreciate the kind words 🙏

Yours in Loyalty,

✨ The Smile Support Team ✨

7 janvier 2025

We've used Smile for a while and customers appear to enjoy the rewards on offer. However it's their support service which is really great for us - we had questions around how to optimise our programme and we were shown lots of quick, easy ways to surface the programme on site... with no coding required! Perfect!

Super helpful team of experts.

Revive Active UK
Royaume-Uni
Plus de 4 ans d’utilisation de l’application
Smile.io a répondu 10 janvier 2025

Thank you so much for taking the time to leave this review! We really appreciate it 💖

28 février 2024

My customers absolutely love my new reward program, and of course this increases loyalty. Jade, sales rep, has been such a gem, helping me upgrade my plan and supporting me in the best ways! So nice to actually communicate with a human that is so helpful. Great job Smile- you make me SMILE!

DigestiveWarrior
États-Unis
10 mois d’utilisation de l’application
Smile.io a répondu 29 février 2024

Thank you so much for taking the time to leave such a wonderful review! We are happy to hear that you are happy with Smile!

Yours in Loyalty,

✨ Jade &The Smile Support Team

4 juin 2024

Ezra was very professional and kind. Follow up was amazing and helped me find a solution.

Dragonfly Dreams Bamboo
États-Unis
8 mois d’utilisation de l’application
Smile.io a répondu 7 juin 2024

Thanks for taking the time to rate us 5 stars! So glad Ezra could help get you up and running. We really appreciate the review 🙂

Yours in Loyalty,

✨ The Smile Support Team ✨

24 avril 2024

Andreandana and Joana were really kind and helpfull when i had troubles with the app, the app is friendly and useful for customers cashbacks and loyalty, would recommend to try it out.

Beauty Box Mérida
Mexique
Environ 2 ans d’utilisation de l’application
Smile.io a répondu 26 avril 2024

Thanks so much for taking the time to leave a review! We really appreciate the kind words 🙏 We are happy Andreandana and Joana could help :)

Lynn - - Smile Team ✨

5 mars 2024

Have been using this app for a while now, and it's mostly great. There are a couple of features in the higher tier program I wish the lower budget versions had, because I just don't do the business volume to justify paying more to be able to segment my really good customers or be able to expire points, which i think would be a good incentive to get people shopping.

Have only had to contact support a couple of times and they've been great and extremely responsive.

Old Main Emporium
États-Unis
Environ 4 ans d’utilisation de l’application