Smile: Loyalty & Rewards

Smile: Loyalty & Rewards

Avis (6 477)

Note globale
4,8
Nombre d’avis par note
  • 88 % des avis sont des avis à 5 étoiles
  • 8 % des avis sont des avis à 4 étoiles
  • 2 % des avis sont des avis à 3 étoiles
  • 1 % des avis sont des avis à 2 étoiles
  • 1 % des avis sont des avis à 1 étoiles
19 février 2024

great customer service. solved my issue immediately and followed up by email to make sure I don't have any other issues.

Women Suits
États-Unis
Environ 3 ans d’utilisation de l’application
Smile.io a répondu 22 février 2024

Thank you so much for your review! We are glad you found our customer service great and that your issues were resolved quickly.

Hannah & The Smile Team

22 février 2024

Been using Smile for almost 4 years with no hiccups, it's a nice and easy app to use. We ran into some issues as well and had the pleasure of speaking with Hannah who went above and beyond to fix and resolve the issues which has ensured that we continue to use the app for our store! Great app and great people to work with.

RarePlayingCards.com
Canada
Environ un an d’utilisation de l’application
Smile.io a répondu 23 février 2024

Thanks so much for taking the time to leave a review! We really appreciate the kind words. We are happy Hannah was able to help :)

Yours in Loyalty,

✨ The Smile Support Team ✨

19 février 2024

Best rewards app ever and the support team is quick and super helpful
! Thank you Lynn for helping me out so quickly and got my problem solved.

Bella Gina Boutique
États-Unis
Presque 5 ans d’utilisation de l’application
Smile.io a répondu 22 février 2024

Thank you for your review - we are happy to hear Lynn was super helpful to you! Enjoy the app :)

- The Smile Team

8 février 2024

Our loyalty program is still fairly new. The implementation was simple and the customer respone has been positive.

Customer service has always been helpful and responsilve.

The only thing that I would like to see added is a full page for the customer to login to, instead of the landing page just pushing them to the popup.

Insane Labz
États-Unis
12 mois d’utilisation de l’application
Smile.io a répondu 10 février 2024

Thanks for leaving a review! Don't hesitate to reach out if you have any questions. We're always here when you need us!

Smile Team ✨

28 mars 2024

I contacted Smile as we had a few questions regarding paid plans and Joana was fantastic! Every response was detailed and amazing, we will be continuing with Smile.io.

Fantastic service and thank you so much, Joana :)

Pleasure speaking with you and resolving our issue.

L'SAUVE®
Royaume-Uni
Environ un an d’utilisation de l’application
Smile.io a répondu 1 avril 2024

Thanks so much for taking the time to leave us this review! We're so glad to hear that you found Joana to be as incredible as we know her to be

Don't hesitate to reach out if you have any questions! 💖

- Smile Team ✨

3 mai 2024

Quick help and friendly staff!

Liquid Layers and Daisy Dips Nail Co.
États-Unis
Presque 4 ans d’utilisation de l’application
Smile.io a répondu 6 mai 2024

Thanks so much for taking the time to leave a review! We really appreciate the kind words 🙏

- Smile Team ✨

24 avril 2024

Joana was quick, informative and responsive in helping to resolve my issue seamlessly. Thank you

CarniStore
Émirats arabes unis
Plus de 3 ans d’utilisation de l’application
Smile.io a répondu 25 avril 2024

Thanks so much for taking the time to leave a review! We really appreciate the kind words 🙏

Joana & ✨ The Smile Support Team ✨

5 juin 2024

Top app, works perfectly x

Tacky And Upsetting
Royaume-Uni
12 mois d’utilisation de l’application
Smile.io a répondu 7 juin 2024

Thanks so much for leaving us a 5 star review :)

Yours in Loyalty,

✨ The Smile Support Team ✨

15 décembre 2023

does what it says on the tin. I wish the integration with Okendo was a bit more extensive but overall we re happy with Smile

The Big Silk
Royaume-Uni
Plus de 3 ans d’utilisation de l’application
Smile.io a répondu 17 décembre 2023

Thank you so much for taking the time to leave this review! We really appreciate it 💖

Smile Team ✨

3 décembre 2023

We had a problem with one of our Smile members losing her email with her coupon codes. The team helped us find a solution quickly and easily to enable her to use them and make a purchase with us.

Naran Lingerie
Australie
Plus de 2 ans d’utilisation de l’application
Smile.io a répondu 4 décembre 2023

Thanks so much for taking the time to leave us a review today! So glad we were able to find a solution that enabled your customer to use the discounts that she earned 🙂

Here if anything else comes up!

Yours in Loyalty,

✨ The Smile Support Team ✨