Smile: Loyalty Rewards Program

Smile: Loyalty Rewards Program

Avis (6 644)

Note globale
4,8
Nombre d’avis par note
  • 88 % des avis sont des avis à 5 étoiles
  • 8 % des avis sont des avis à 4 étoiles
  • 2 % des avis sont des avis à 3 étoiles
  • 1 % des avis sont des avis à 2 étoiles
  • 1 % des avis sont des avis à 1 étoiles
9 août 2024

Great app, great customer service

Mococo
Royaume-Uni
Environ 2 mois d’utilisation de l’application
Smile.io a répondu 10 août 2024

Thanks so much for taking the time to leave a review! We really appreciate it 🙏

- Smile Team ✨

20 mars 2024

Awesome customer service, quick response time, but most importantly - pointed me to the right solution.

Morning
Singapour
Plus de 5 ans d’utilisation de l’application
Smile.io a répondu 21 mars 2024

Thanks so much for taking the time to leave a review! We really appreciate the kind words 🙏

Yours in Loyalty,

✨ The Smile Support Team ✨

28 février 2024

My customers absolutely love my new reward program, and of course this increases loyalty. Jade, sales rep, has been such a gem, helping me upgrade my plan and supporting me in the best ways! So nice to actually communicate with a human that is so helpful. Great job Smile- you make me SMILE!

DigestiveWarrior
États-Unis
10 mois d’utilisation de l’application
Smile.io a répondu 29 février 2024

Thank you so much for taking the time to leave such a wonderful review! We are happy to hear that you are happy with Smile!

Yours in Loyalty,

✨ Jade &The Smile Support Team

4 juin 2024

Ezra was very professional and kind. Follow up was amazing and helped me find a solution.

Dragonfly Dreams Bamboo
États-Unis
8 mois d’utilisation de l’application
Smile.io a répondu 7 juin 2024

Thanks for taking the time to rate us 5 stars! So glad Ezra could help get you up and running. We really appreciate the review 🙂

Yours in Loyalty,

✨ The Smile Support Team ✨

24 avril 2024

Andreandana and Joana were really kind and helpfull when i had troubles with the app, the app is friendly and useful for customers cashbacks and loyalty, would recommend to try it out.

Beauty Box Mérida
Mexique
Environ 2 ans d’utilisation de l’application
Smile.io a répondu 26 avril 2024

Thanks so much for taking the time to leave a review! We really appreciate the kind words 🙏 We are happy Andreandana and Joana could help :)

Lynn - - Smile Team ✨

5 mars 2024

Have been using this app for a while now, and it's mostly great. There are a couple of features in the higher tier program I wish the lower budget versions had, because I just don't do the business volume to justify paying more to be able to segment my really good customers or be able to expire points, which i think would be a good incentive to get people shopping.

Have only had to contact support a couple of times and they've been great and extremely responsive.

Old Main Emporium
États-Unis
Environ 4 ans d’utilisation de l’application
16 août 2024

I just downloaded the app and I couldn't find the dashboard. I opened a chat with support and Lynn was amazing. The agent was so patient, kind, and knowledgeable. I will definitely suggest this app to others.

Pleascent
États-Unis
Environ une heure d’utilisation de l’application
Smile.io a répondu 17 août 2024

Thank you so much for taking the time to leave this review! We really appreciate it 💖

Don't hesitate to reach out if you have any questions.

Smile Team ✨

25 juin 2024

Customer service is so helpful in setup and troubleshooting. We just launched, but very excited to see how this helps grow our business.

Resort to Style
États-Unis
26 jours d’utilisation de l’application
Smile.io a répondu 26 juin 2024

Thank you so much for taking the time to leave this review 💖 It was a pleasure assisting you!

Lisa & Shelby - Smile Team✨

5 mars 2024

Great so far - reasonable pricing, great customer support by Andrea, plenty of functions. If they add multiple language possibility, would give them 6 stars :)

NIASHA
Suisse
Presque 4 ans d’utilisation de l’application
Smile.io a répondu 8 mars 2024

Thanks for your 5 stars! We hope you continue to enjoy the app :)))

8 février 2024

Our loyalty program is still fairly new. The implementation was simple and the customer respone has been positive.

Customer service has always been helpful and responsilve.

The only thing that I would like to see added is a full page for the customer to login to, instead of the landing page just pushing them to the popup.

Insane Labz
États-Unis
12 mois d’utilisation de l’application
Smile.io a répondu 10 février 2024

Thanks for leaving a review! Don't hesitate to reach out if you have any questions. We're always here when you need us!

Smile Team ✨