Smile: Loyalty & Rewards , 5 983 avis
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I can't redeem the customers points at point of sale. I can see the dropdown in Shopify POS that says "redeem this customer's points" but all it does is show me the customer and how many points. It doesn't give me the option to redeem. I then have to go to the website (time consuming for the customer) and pull the code and type it in. Please fix this.
I love sweet tooth and its FREE no way hats off the the guys at Sweet Tooth! Can't wait to see what else they will have to offer in the months to come!
Thanks to Lisa for helping to resolve my issue and give advise on different topics. I believe there are some improvement for Smile required or needs to be done but for now I'm happy with the service as free plan use.
Lisa is doubtlessly a superstar and very happy to see your review 💛 Please do keep sharing your suggestions and feedback with us, it's what helps us grow and become even better! 🚀
Great way to reward customers for their support!
Great customer support, great platform, and a great amount of customizability. I would definitely recommend Smile. Also they use gifs in their chats...so that's a win too. Support is always so much better with gifs.
Thank you so much for taking the time to leave this review & for all your kind words! We appreciate it so much & we look forward to continuing to impress 🤩
Also, everything is better with gifs 💁♀️ If only we could use them in Shopify review replies... 👀
Lisa - Smile Team ✨
We've only just started using this app but before jumping on board, we had tons of questions for the Smile team regarding what the app can do for our business and we can say for certain that the team went the extra mile to get us the answers we were looking for. Top support!
Thank you so much for your kind review we really appreciate it💖. I'm so glad we could answer your questions and if you have any more we are always here to help. 🥰
Five stars for a very prompt reply from the support staff even before I started using the app. Will update my review once I try out the app.
Thanks for sharing your kind and honest feedback :) We'd love it if you could come back and update the review once you've had some more time with the app! 🙏
I would recommend to a friend, for sure. So far, easy experience implementing. Can't give it a 5 yet until I see some results. Thumbs up for sure.
Looks great and awaiting to check its results....
So far, so good! My customers seem to be liking this new feature.