Smile: Loyalty & Rewards

Smile: Loyalty & Rewards

Avis (6 551)

Note globale
4,8
Nombre d’avis par note
  • 88 % des avis sont des avis à 5 étoiles
  • 8 % des avis sont des avis à 4 étoiles
  • 2 % des avis sont des avis à 3 étoiles
  • 1 % des avis sont des avis à 2 étoiles
  • 1 % des avis sont des avis à 1 étoiles
22 novembre 2024

We are starting to work with Smile as we think they provide a great solution, but where we think they are excelling is on their customer support!! Shelby has been of a great help and we are sure that we will stick with them for long time. Thanks!

BARNER
Espagne
Smile.io a répondu 23 novembre 2024

Thank you for taking the time to leave this review! We're so glad to hear that you had a helpful experience with Shelby 🤩

9 avril 2024

Smile.io is a great service for our Shopify store. We run both an e-Commerce and Brick & Mortar storefront and the loyalty program backed by Smile.io syncs everything beautifully. Our customers have never been happier to be part of our "Tea Club".

When we ran into a scaling issue, Smile.io's team members Karen, Andreandana, and Jade on the support team were quick and flexible, helping us stay on track and meeting our growth goals! Smile.io is a great product, we highly recommend trying it out!

Marais Tea Company
Canada
Environ 2 ans d’utilisation de l’application
Smile.io a répondu 12 avril 2024

Thanks for taking the time to rate us 5 stars! We really appreciate it 🙂

Yours in Loyalty,

✨ The Smile Support Team ✨

29 avril 2024

Great service! Lynn helped me a lot! This is a very honest company and this is a plugin that helps sellers a lot.

ELKLOOK
États-Unis
7 mois d’utilisation de l’application
Smile.io a répondu 10 mai 2024

So pleased Lynn could help you out! Thank you so much for taking the time to leave us a 5-star rating! We really appreciate it 💖

Modifié le 24 mai 2024

Top service from Hannah :)

Secend.ch
Suisse
Plus d'un an d’utilisation de l’application
Smile.io a répondu 18 avril 2024

Thank you for your lovely review. We are so glad Joana was able to assist you!

20 mars 2024

Very helpful staffs!

doe a dear
États-Unis
Environ 4 ans d’utilisation de l’application
Smile.io a répondu 22 mars 2024

Thanks for taking the time to rate us 5 stars! We really appreciate it 🙂

Yours in Loyalty,

✨ The Smile Support Team ✨

12 mai 2024

The Smile.io app has been instrumental in enabling us to connect with and reward our customers across various platforms, including online and point-of-sale systems.

The administrative interface is user-friendly, and the support team is responsive, providing timely solutions primarily via email, which works well for us. We highly recommend this app to all businesses.

Mmmm! Singapore
Singapour
2 mois d’utilisation de l’application
Smile.io a répondu 15 mai 2024

Thank you for your review! We are so glad we've been able to help both your online and in store customers :)

16 avril 2024

Helpful customer service

Fake Bake, LLC
États-Unis
Plus d'un an d’utilisation de l’application
Smile.io a répondu 18 avril 2024

Thank you for your lovely review. If you have any other questions we will be happy to help!

29 février 2024

Quick Support from Lynn ! Awesome app!

LLBA CA
Canada
Environ 6 ans d’utilisation de l’application
Smile.io a répondu 1 mars 2024

Thank you for the 5-star rating and kind words! We appreciate it 💛

-The Smile.io Team

9 mars 2024

Working with Lynn was an absolute pleasure. Top notch customer service. Super attentive and easy to communicate with.
The app is great but the customer service takes it to another level.

Sparq
États-Unis
Environ 5 ans d’utilisation de l’application
Smile.io a répondu 11 mars 2024

We are so glad you think the app is great and Lynn was able to assist you here! We think she's pretty awesome too :)

19 mars 2024

Very fast service ! All good ;)

Melsfit
Suisse
Presque 4 ans d’utilisation de l’application
Smile.io a répondu 20 mars 2024

Thank you so much for taking the time to leave this review 💖 It was a pleasure assisting you!

Lisa - Smile Team✨