Smile: Loyalty Rewards Program

Smile: Loyalty Rewards Program

Avis (6 656)

Note globale
4,8
Nombre d’avis par note
  • 88 % des avis sont des avis à 5 étoiles
  • 8 % des avis sont des avis à 4 étoiles
  • 2 % des avis sont des avis à 3 étoiles
  • 1 % des avis sont des avis à 2 étoiles
  • 1 % des avis sont des avis à 1 étoiles
20 mars 2024

Awesome customer service, quick response time, but most importantly - pointed me to the right solution.

Morning
Singapour
Plus de 5 ans d’utilisation de l’application
Smile.io a répondu 21 mars 2024

Thanks so much for taking the time to leave a review! We really appreciate the kind words 🙏

Yours in Loyalty,

✨ The Smile Support Team ✨

Modifié le 5 décembre 2024

So far so good! The Customer Service has been so helpful with questions as I get set up. My customers are excited and earning and leaving reviews already!

Edited 12/5: Customer Service continues to impress! Shelby went above and beyond for a small issue I was having and fixed it for me in just a few minutes!

Ruby Joy Boutique
États-Unis
6 mois d’utilisation de l’application
Smile.io a répondu 27 juin 2024

Thank you so much for taking the time to leave this rating! We really appreciate it 💖

19 août 2024

Great app with great customer support, especially Cole!

Collagen For Her
États-Unis
Environ 3 ans d’utilisation de l’application
Smile.io a répondu 31 août 2024

Thanks so much for taking the time to leave a review! We genuinely do appreciate it 🙏

Yours in Loyalty,

✨ The Smile Support team ✨

25 avril 2024

Great company with great service. Support is quick to respond and always helpful. I love a loyalty company that respects its loyal customers. I've been with Smile for 6+ years and I'll be around for many more.

PatchPanel
Canada
Plus de 5 ans d’utilisation de l’application
Smile.io a répondu 26 avril 2024

6 years, wow! Thanks for being our merchant and leaving a review about us. We are glad to hear that you have been enjoying Smile and that you've found our support team to be ...

6 juin 2024

This app has been extremely difficult and confusing to setup. I have a designer putting things together and it's taken a long time just to have it look aesthetically pleasing. We added the login block on the loyalty page and then it just randomly show up on our homepage. Trying to get a fast response for needed support is actually impossible. This app costs $200/month and they take hours to ...

shopatlasgrey
États-Unis
Plus d'un an d’utilisation de l’application
Smile.io a répondu 7 juin 2024

Hi there! We're really sorry to hear that you've had issues getting your app blocks set up correctly. Our team have reached out via email to help get this resolved for you, ...

6 août 2024

I had an issue and they were quick to respond to my chat and fix it!

ULAH
États-Unis
Environ 2 ans d’utilisation de l’application
Smile.io a répondu 8 août 2024

Thank you so much for taking the time to leave this review! We really appreciate it 💖

29 mai 2024

Excellent app, have been using it for years and they always look after us well.

Superfoods Australia
Australie
Plus de 4 ans d’utilisation de l’application
Smile.io a répondu 31 mai 2024

Thanks so much for taking the time to leave a review! We really appreciate it 🙏

- Smile Team ✨

17 juin 2024

Lynne quickly answered my query and explained things so easily. Loved the visual aids! Now I can create coupons confidently.

Pitter Patter
États-Unis
Environ 3 ans d’utilisation de l’application
Smile.io a répondu 22 juin 2024

Thank you so much for taking the time to leave this review! We really appreciate it 💖

5 juillet 2024

I needed quite a bit of help during setup and the customer service team was very helpful. Time will tell how the app performs for us, but so far so good.

The Eczema Company
États-Unis
3 mois d’utilisation de l’application
Smile.io a répondu 23 juillet 2024

Thank you so much for taking the time to leave this review! We really appreciate it 💖

Modifié le 25 juin 2024

Smile.io Support team is phenomenal. Not only have they assisted with every integration questions we have had, they notify us when integrations are released that have features we have requested. Such a proactive and amazing team. With the ease-of-use, aggressive updates/development timeline, and award winning support - we can't recommend Smile enough.

Duckfeet USA
États-Unis
Plus d'un an d’utilisation de l’application
Smile.io a répondu 6 mai 2024

Thank you for taking the time to leave a review! I'm glad we could help!

Angie - Smile Team✨